Is American Airlines down? ❌

First @AmericanAir flight out of @AUStinAirport at 5:00am and we’re already delayed due to a maintenance issue. Note this is a @Boeing 737

@smokinglamps You appear to have been contacted by a spam account because we do not currently use WhatsApp to communicate with customers.

530 flight still on tarmac at 7am, no updates from @AmericanAir, terrible airline

Hey @AmericanAir please fix your computer systems. This is two CONSECUTIVE flights where the system kicked me out of my seat and I was told I can’t board my plane. This is a great way to treat your customers

Major fail, @AmericanAir. Late departure from DFW but OOPS, someone forgot to tell LEX, which CLOSED at midnight. American then dumps us off at SDF at 1 am. The worst is the lie that there was an "outage" at LEX and they didn't know they would close before our arrival. I call BS.

The flight attendant just said “it’s going to be even hotter on the plane after we close the doors because the generator is down and I know that’s not what we’re looking for”. But I bet you’re still looking for the same $ for the flight. #95degrees #americanair #flight3813

With @AmericanAir they ***** it, you pay! A maintenance issue delay my flight to Philadelphia. They offered me a hotel and they are offering me one that is 50 miles away from the airport. The flight to Miami leaves at 5 am tomorrow!

Lost an entire travel day thanks to @AmericanAir continually pushing the flight back a grand total of 7.5 hours and counting due to a “mechanical issue” that they’ve known about since 6:30 this morning But thank *** for their generous $12 meal ticket!!!! Got an $11 parfait

Flight delayed. Had to recheck baggage. $150 extra. @AmericanAir offered a flight credit of $25 to compensate us for the extra charge and 24 hour mechanical problem delay. Crazy! Sad!

Really @AmericanAir, I call to upgrade my return flight from Paris and lose my upgrade on my outbound flight that was paid for earlier. Agent says they can’t do anything because it is a system problem.

Hey @AmericanAir , I'm experiencing some issues with the mobile app check-in. Keeps crashing when I try to check in for my flight. It caused me to lose an upgrade option, and even after multiple customer calls, I'm still unable to upgrade. Can you please assist? Thanks!

awful service from @AmericanAir in Dallas. Order everyone off the plane due to a mechanical issue , then magically it’s a “weather issue” . Make everyone wait in line for hours just to tell them they have to make their own hotel arrangements. I expect better.

Hey @AmericanAir, this is a glitch right?

Does @AmericanAir do this on your searches too? When you're logged into the AA site, it shows fairs in the main cabin, but then has a drop down with a different set of fairs and classes, why?

Last month I flew to hnd from lax with my tv not working for more than half the trip and purchased WiFi that didn’t work and @AmericanAir did nothing about it after I submitted 2 emails hopefully tomorrow will be a better day 😐 #PremiumEconomy #AA #AmericanAirlines

Hey @AmericanAir if flight 613 is cancelled just tell us. We went from 11:30 to 1 to 3 to 3:40 to 6pm. If the maintenance issue turns into a pilot/crew time out issue, you know now. Tell us. I have a film crew waiting for me in KY (lol) but others have childcare issues. Be human!

Is it only @AmericanAir or entire industry with planning, service, and flight issues? Unrelated to weather and #actsofgod

How is @AmericanAir still in business? Hands down, I have never had worse customer service. Their employees in the airport are beyond slow. They say get faster service by using their app or website but the app is garbage but I can see why with 2+ hour phone wait.

Reminded again why flying @AmericanAir is the worst experience in travel. 3 things heard on my flight to Huntsville. Sorry we are late, sorry the WIFI is not working, sorry the air conditioning is not working

Anyone else having awful issues with #americanairlines canceling flights

Hey @AmericanAir, re Ref# 1-33630703917: I'm very aggravated. 3 departments have told us "Not our job" when it *definitely* is. The issue was 3 (!) months ago. To tweet this I had to log on while on X detox. Make it stop or I'll write a book about airline monopoly capitalism.

FINALLY ON THE PLANE AND THEY REPORT WE HAVE MECHANICAL ISSUES AND NOW HAVE TO SIT AND WAIT FOR GROUND CREW TO FIX IT. @AmericanAir has provided horrible customer service and support this whole time. I just want my bed and the many books I need to read.

Why would you board a plane knowing there is a maintenance issue @AmericanAir Over one hour of sitting at the gate fully boarded @DFWAirport ..

Flying down to Punta Cana today on @AmericanAir’s Airbus A321!

Shoutout to @AmericanAir for having 2 people working at GRR and a kiosk down. Going to miss my flight, thank you.

Exactly why I don’t fly @AmericanAir. Delayed departure, board the plane, multiple maintenance issues, and delayed until 930 pm… sick joke

#americanairlines needs to fix there system. Flights delayed and can’t reschedule until there system decides to update

2nd flight with @AmericanAir that has maintenance issues! Delayed on my first one by an hour…hope the delay is not as long on this one! 🙄 #GetMeToAruba

#BREAKING: @AmericanAir Boeing 777 carrying 249 people is forced to make an emergency landing at LAX after a 'mechanical problem' This is just the latest in a slew of safety issues to beset Boeing aircraft #aviation #BreakingNews

Not sure if these accounts are official with @AmericanAir but are y'all really using AI to follow-up with social media issues?