Is American Airlines down? ❌

IMAGINE!!!!! The first time I need to check my bag & get a bag tag, the whole kiosk system is down!!!! @AmericanAir !!!!!!!

Flying @AmericanAir Be like: Delayed Delayed Delayed Delayed Get on plane Problem Get off plane Delayed Canceled Rebooked Delayed Delayed Delayed Delayed Canceled Come back tomorrow Delayed Delayed Delayed Delayed 24 hours to fly a distance that can be driven in 7 hours

hey @AmericanAir if ur going to delay my 5pm flight due to mechanical issues, switch planes at 7pm , and then cancel my entire flight at 9pm, and then say u can’t offer me hotel accommodations, maybe don’t hang up on me mid sentence when I call customer service hmm?

Trying to book a flight. The first 3 airlines I tried all had broken websites. 🤦‍♂️🤦‍♂️🤦‍♂️ @Delta password reset doesn't work. @united keeps logging me out every time I step through the order process. And @AmericanAir gives the good old there was an error, try later. Failures...

So my flight was supposed to be at 1pm but it got delayed to 4pm and then 10pm loool Rebooked to Wednesday at least but @AmericanAir you guys and Boeing are so **** I had issues on my flight to Vegas too

Hey @AmericanAir I had a flight delayed from 7pm Thursday to 3pm Friday for mechanical issues, a flight delayed Saturday for 4 hours for mechanical issues, and now our plane has returned from the taxiway to the gate due to more mechanical issues. This is utterly ridiculous

On April 21st my flight was delayed for 2 days due to a mechanical problem. I was stuck in Guatemala for 2 days. 2 days of missed meetings, lost money, and I emailed @AmericanAir and they still have not received any news back. Did I fly Spirit by accident ?#americanair

Pretty sure @AmericanAir got hacked. Their website and app have been down all day. Anyone know anything? Bracing myself for yet another data breach letter from yet another company.

Been trying to contact @AmericanAir for weeks about delayed flights I received in March and the website keeps saying it’s an error when I submit 😒

.@AmericanAir I sent multiple DMs and am still waiting for a reply as the clock is ticking on your very limited free in flight WiFi…

#AmericanAirlines flight #AAL1646/#AA1646 operated by #AmericanAirlines from #FortMyers to #Charlotte is squawking 7700. The aircraft is an #Airbus A321-200 with registration #N191UW. Crew has declared emergency and descended indicating a possible pressurization issue.

Cool work of your app @AmericanAir - selected flight and selected seats. App crashed. Tried to book again and flight went up over $200. Luckily @Delta didn’t have the same issue 🤷‍♂️

I see @AmericanAir is making it impossible to get a refund by talking to a human being for paid WiFi not working on a flight. This should be simple. Also, clean your planes.. the whole bathroom smelled like ****

I was supposed to go to DFW for a 3 day conference. Paid for an extra training session. But @AmericanAir is the worst. One day down the drain. Working on day 2 of delays.

Big THANK YOU to @AmericanAir. I was having issues with flight change that started when they cancelled a flight home, but they went above and beyond to accommodate the times we needed to fly. Airlines catch all sorts of 💩, so it’s nice to brag on them for a change.

I never understand how and or why @AmericanAir always has issues with their planes smh. Another delay per usual 😑

Hi @AmericanAir I need to speak with someone because I have been stuck in LAS for 9 hours due to a maintenance issue. I’ve been rebooked twice and now having to spend the night in another city and not getting home until tomorrow. This is unacceptable.

First @AmericanAir flight out of @AUStinAirport at 5:00am and we’re already delayed due to a maintenance issue. Note this is a @Boeing 737

@smokinglamps You appear to have been contacted by a spam account because we do not currently use WhatsApp to communicate with customers.

530 flight still on tarmac at 7am, no updates from @AmericanAir, terrible airline

Hey @AmericanAir please fix your computer systems. This is two CONSECUTIVE flights where the system kicked me out of my seat and I was told I can’t board my plane. This is a great way to treat your customers

Major fail, @AmericanAir. Late departure from DFW but OOPS, someone forgot to tell LEX, which CLOSED at midnight. American then dumps us off at SDF at 1 am. The worst is the lie that there was an "outage" at LEX and they didn't know they would close before our arrival. I call BS.

The flight attendant just said “it’s going to be even hotter on the plane after we close the doors because the generator is down and I know that’s not what we’re looking for”. But I bet you’re still looking for the same $ for the flight. #95degrees #americanair #flight3813

With @AmericanAir they ***** it, you pay! A maintenance issue delay my flight to Philadelphia. They offered me a hotel and they are offering me one that is 50 miles away from the airport. The flight to Miami leaves at 5 am tomorrow!

Lost an entire travel day thanks to @AmericanAir continually pushing the flight back a grand total of 7.5 hours and counting due to a “mechanical issue” that they’ve known about since 6:30 this morning But thank *** for their generous $12 meal ticket!!!! Got an $11 parfait

Flight delayed. Had to recheck baggage. $150 extra. @AmericanAir offered a flight credit of $25 to compensate us for the extra charge and 24 hour mechanical problem delay. Crazy! Sad!

Really @AmericanAir, I call to upgrade my return flight from Paris and lose my upgrade on my outbound flight that was paid for earlier. Agent says they can’t do anything because it is a system problem.

Hey @AmericanAir , I'm experiencing some issues with the mobile app check-in. Keeps crashing when I try to check in for my flight. It caused me to lose an upgrade option, and even after multiple customer calls, I'm still unable to upgrade. Can you please assist? Thanks!

awful service from @AmericanAir in Dallas. Order everyone off the plane due to a mechanical issue , then magically it’s a “weather issue” . Make everyone wait in line for hours just to tell them they have to make their own hotel arrangements. I expect better.

Hey @AmericanAir, this is a glitch right?