Outage.Report

Is Ubisoft down? ❌

Contacts:

Ubisoft is a multinational video game publisher, headquartered in France. The company was founded in 1986 and has become one of the largest and most successful game publishers in the world. Ubisoft is known for developing and publishing popular game franchises such as Assassin's Creed, Far Cry, Tom Clancy's Rainbow Six, Just Dance, and Watch Dogs

No problems at Ubisoft

2h

i played SEVEN cheaters in TWO games solo q'ing tonight this game is so beyond ****** its insane. @Ubisoft @Rainbow6Game FIX UR GAME

3h

@UbisoftSupport Hi I'm not receiving password reset emails and when I try to contact support on your website it says I have to be logged in although I already am

4h

@UbisoftSupport pls help me out (Case:20666969) it's been 96 hours since I opened the ticket gotten a replay yet pls help

7h

I actually had hopes this game would be good. Ubisoft letting me down again

9h

@UbisoftSupport I want to reset my password because I forgot it but when I hit send to my email to reset nothing ever comes

11h

Hey @Ubisoft @UbisoftSupport I know you guys care about accessibility for players. So can you please do me a favour, and fix the controller mapping for #SplinterCellConviction on PC through Ubisoft Connect. Especially considering the amount of people that use it for Ubi+ (1/3)

17h

@UbisoftSupport I require your assistance, can you guys DM me?

18h

@UbisoftSupport can i hear something back from you guys now it’s been legit 1 month now CAN I GET MY ACCOUNT BACK

20h

@UbisoftSupport Hey I cant access my account because of the 2 step verification thing. I changed my phone number since so i cant get a new one with sms,cant access google authenticator and none of the 8 codes working that I got in email when it was activated. What should I do?

1d

My dream is to see ubisoft going bankrupt or they getting shut down

1d

@UbisoftSupport update on the breakpoint servers? Heard nothing from you yet and it’s been hours

1d

@UbisoftSupport Please respond @UbisoftSupport

1d

@UbisoftSupport are there any other contact methods other than raising a ticket as my Case: 20569127 has had no updated for over two weeks now?

1d

@UbisoftSupport Hey guys its me again… My account got hacked today. They change with is e mail *********@rambler .ru funny thing is it happen while i have two steps. i can’t recover via phone number ask me mail veri. How to tf hapning. Ticket : 20697568

1d

Dear @UbisoftSupport : I inform you that as #JustDance2024Edition players, many of us are having this connectivity problem, even though our consoles are online. You are going to remedy it, right? (#JustDance2023Edition )

1d

Valhalla is by far the best representation of why Ubisoft has been going down the *******. The game is bloated, the world is dull, combat is awful, and the characters have no true emotion behind them. That game is the bane of my existence as an AC fan.

1d

@UbisoftSupport you guys def aren't gonna believe me but i still need to try. i need your guys's help. i think i got banned due to having a keyboard and mouse plugged into my xbox, and getting on siege without even thinking. please reach out, i can prove it, and i want unbanned

1d

The code to fix the Ubisoft servers

1d

Hey @UbisoftSupport , are your servers down at the moment? Can’t log in to UbiConnect either 😕

1d

hey @UbisoftSupport, I've reinstalled rainbow six siege, but it's impossible to launch a game because of an error: "BattlEye error [0-0x00001003] I've tried a lot of things, I've reinstalled the game several times but every time I launch a game this error appears. Can you help me

2d

@UbisoftSupport I need help!

2d

@UbisoftSupport I sent 3 support requests case number 20692887 no one is answering for the last week

2d

@UbisoftSupport Gotta be joking 💀Waited over a month for responses just for it devolve into copy and paste messages once I finally got responses. Are these actual people responding to tickets or am I just getting copy and pasted info without any actual looking into my issue

2d

@UbisoftSupport Hello ive downloaded Xdefiant this morning but still cant play it. Could you help me?

2d

@UbisoftSupport my friend rakkxsleet is having problems my account was sent back to a past date any way to fix it

2d

@UbisoftSupport you guys need to get a phone number

2d

@UbisoftSupport Getting error Magpie-00001502. What is the fix?

3d

@UbisoftSupport I am still getting this error and I got the abandon penalty, which is not my fault. I tried validating game files and reinstalling. Please fix

3d

@UbisoftSupport It's been ******* 1 month since I sent a ticket about my stolen account and you guys haven't even responded HAHAHAHA

3d

@UbisoftSupport @Ubisoft I MESSAGE YOU NOW TO LET ME APPEAL MY TEMPORARY BAN ON RAINBOW SIX SIEGE. I DO NOT DESERVE TO BE BANNED FOR TWO DAYS BECAUSE I HAD TO LEAVE MY GAME TO USE THE TOILET. PLEASE LISTEN TO ME.