7PM Service Update: We’re incredibly sorry to those customers affected by the ongoing intermittent disruption to personal mobile and online banking. We are working hard to get a fix in place. Debit & credit cards, digital wallet & ATMs working. 1/1
HSBC, or the Hongkong and Shanghai Banking Corporation, is one of the world's largest and most well-known multinational banking and financial services organizations. It operates globally, serving millions of customers in various countries. HSBC offers a wide range of financial products and services to individuals, businesses, and institutions
No problems at HSBC
Outage Reports
Incidents
There were no incidents detected with HSBC on 21 Apr 2024.
Outage Map📍
Reports Summary
There is no reports summary for 21 Apr 20246PM Service Update: We understand the frustration that the ongoing intermittent disruption to personal mobile and online banking is causing. We appreciate your patience whilst we fix the issue. Debit & credit cards, digital wallet & ATMs working. 1/1
4PM Service Update:We apologise for the continued inconvenience caused by intermittent disruption to personal mobile and online banking. We are working hard to get a fix in place.Debit & credit cards, digital wallet & ATMs working. You can authorise online card purchases via SMS.
12:30pm Service Update: We’re continuing to experience intermittent service issues and sincerely apologise for any inconvenience, our team is actively working on a fix. Thank you for your patience and understanding.
Ffs @HSBC_UK why is banking down again. You've closed all the branches
fix your app pls @HSBC_UK 👎
. @HSBC_UK your app is down, please fix it
Service update: some customers are having issues accessing online and mobile banking as usual right now. We’re really sorry and are investigating as a matter of urgency. We will share an update as soon as possible.
@HSBC_UK looks like you have a minor problem?? Also mobile app is not working
Even the Service Staus page is down 😂. Thanks @HSBC_UK @HSBC
Anyone else having problems with @HSBC_UK online and app today as can’t access either??? Nothing on the banks service page…
@HSBC_UK hi I'm trying to complete an online payment but the authentication is coming back as failed. Saying can't provide a one time pass code as contact details are incorrect. They are correct and up to date in my app. Any ideas on the issue?
Anyone else having problems with @HSBC_UK ? Their so called ‘customer service’ is about as helpful as a **** in a spacesuit!!!
Big questions for @HSBC_UK on this issue #StandWithHongKong
hi @HSBC_UK , your app seems to have been down for several days, any word on whether it'll be back soon?
Hey @HSBC_UK how long is the mobile app going to be down for?
The @HSBC_UK #business app has been down for a few hours. I don’t even think they are aware that’s it’s down based on the general support responses.