23d
Hi @HSBC_UK you've informed us of system upgrades. Is there more occuring today as the app is down?
HSBC, or the Hongkong and Shanghai Banking Corporation, is one of the world's largest and most well-known multinational banking and financial services organizations. It operates globally, serving millions of customers in various countries. HSBC offers a wide range of financial products and services to individuals, businesses, and institutions
No problems at HSBC
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Past Incidents
28d
Is HSBC banking app down? @HSBC_UK
1m
HSBC app is down?
1m
Hello @HSBC_UK are your phone lines down? Just called and the automated message told me the office was closed and open 8-8 Monday - Sunday. It’s just gone 7pm
1m
Disgusting service by @HSBC @HSBC_IN I requested for Addon Card to get lounge access as it was told to me when I was getting my primary card ,all the services will be same for Addon Card as primary but lounge access was not working on this addon card .Worst customer service
3m
@HSBC_UK is your mobile banking app down , I have been trying to open it for three hours
5m
First month with @NatWest_Help payday comes and can't access any of my money to pay the bills, app is down, desktop is down. Yeah I think il stick to @HSBC_UK after all 🤦🏻♀️
5m
Is the @HSBC_UK app down a lot or is it something to do with me being abroad? Feels like every other day the service in temporarily unavailable.
6m
7PM Service Update: We’re incredibly sorry to those customers affected by the ongoing intermittent disruption to personal mobile and online banking. We are working hard to get a fix in place. Debit & credit cards, digital wallet & ATMs working. 1/1
6m
6PM Service Update: We understand the frustration that the ongoing intermittent disruption to personal mobile and online banking is causing. We appreciate your patience whilst we fix the issue. Debit & credit cards, digital wallet & ATMs working. 1/1
6m
4PM Service Update:We apologise for the continued inconvenience caused by intermittent disruption to personal mobile and online banking. We are working hard to get a fix in place.Debit & credit cards, digital wallet & ATMs working. You can authorise online card purchases via SMS.
6m
12:30pm Service Update: We’re continuing to experience intermittent service issues and sincerely apologise for any inconvenience, our team is actively working on a fix. Thank you for your patience and understanding.
6m
Ffs @HSBC_UK why is banking down again. You've closed all the branches
6m
fix your app pls @HSBC_UK 👎
6m
. @HSBC_UK your app is down, please fix it
6m
Service update: some customers are having issues accessing online and mobile banking as usual right now. We’re really sorry and are investigating as a matter of urgency. We will share an update as soon as possible.
6m
@HSBC_UK looks like you have a minor problem?? Also mobile app is not working
6m
Even the Service Staus page is down 😂. Thanks @HSBC_UK @HSBC
6m
Anyone else having problems with @HSBC_UK online and app today as can’t access either??? Nothing on the banks service page…
6m
@HSBC_UK hi I'm trying to complete an online payment but the authentication is coming back as failed. Saying can't provide a one time pass code as contact details are incorrect. They are correct and up to date in my app. Any ideas on the issue?
8m
Anyone else having problems with @HSBC_UK ? Their so called ‘customer service’ is about as helpful as a **** in a spacesuit!!!
8m
Big questions for @HSBC_UK on this issue #StandWithHongKong
8m
hi @HSBC_UK , your app seems to have been down for several days, any word on whether it'll be back soon?
9m
Hey @HSBC_UK how long is the mobile app going to be down for?
9m
The @HSBC_UK #business app has been down for a few hours. I don’t even think they are aware that’s it’s down based on the general support responses.