Outage.Report

Is HSBC down? ❌

Contacts:

HSBC, or the Hongkong and Shanghai Banking Corporation, is one of the world's largest and most well-known multinational banking and financial services organizations. It operates globally, serving millions of customers in various countries. HSBC offers a wide range of financial products and services to individuals, businesses, and institutions

No problems at HSBC

12h

First month with @NatWest_Help payday comes and can't access any of my money to pay the bills, app is down, desktop is down. Yeah I think il stick to @HSBC_UK after all 🤦🏻‍♀️

1d

Is the @HSBC_UK app down a lot or is it something to do with me being abroad? Feels like every other day the service in temporarily unavailable.

24d

7PM Service Update: We’re incredibly sorry to those customers affected by the ongoing intermittent disruption to personal mobile and online banking. We are working hard to get a fix in place. Debit & credit cards, digital wallet & ATMs working. 1/1

24d

6PM Service Update: We understand the frustration that the ongoing intermittent disruption to personal mobile and online banking is causing. We appreciate your patience whilst we fix the issue. Debit & credit cards, digital wallet & ATMs working. 1/1

24d

4PM Service Update:We apologise for the continued inconvenience caused by intermittent disruption to personal mobile and online banking. We are working hard to get a fix in place.Debit & credit cards, digital wallet & ATMs working. You can authorise online card purchases via SMS.

24d

12:30pm Service Update: We’re continuing to experience intermittent service issues and sincerely apologise for any inconvenience, our team is actively working on a fix. Thank you for your patience and understanding.

24d

Ffs @HSBC_UK why is banking down again. You've closed all the branches

24d

fix your app pls @HSBC_UK 👎

24d

. @HSBC_UK your app is down, please fix it

24d

Service update: some customers are having issues accessing online and mobile banking as usual right now. We’re really sorry and are investigating as a matter of urgency. We will share an update as soon as possible.

24d

⁦@HSBC_UK⁩ looks like you have a minor problem?? Also mobile app is not working

24d

Even the Service Staus page is down 😂. Thanks @HSBC_UK @HSBC

24d

Anyone else having problems with @HSBC_UK online and app today as can’t access either??? Nothing on the banks service page…

1m

@HSBC_UK hi I'm trying to complete an online payment but the authentication is coming back as failed. Saying can't provide a one time pass code as contact details are incorrect. They are correct and up to date in my app. Any ideas on the issue?

2m

Anyone else having problems with @HSBC_UK ? Their so called ‘customer service’ is about as helpful as a **** in a spacesuit!!!

2m

Big questions for @HSBC_UK on this issue #StandWithHongKong

3m

hi @HSBC_UK , your app seems to have been down for several days, any word on whether it'll be back soon?

3m

Hey @HSBC_UK how long is the mobile app going to be down for?

3m

The @HSBC_UK #business app has been down for a few hours. I don’t even think they are aware that’s it’s down based on the general support responses.