Outage.Report

Is Plusnet down? ❌

Contacts:

Plusnet is a telecommunications and broadband provider based in the United Kingdom. It offers a range of broadband, phone, and digital TV services to consumers and businesses. Plusnet is known for its focus on providing reliable and affordable broadband services with good customer support

No problems at Plusnet

1d

People reporting #plusnet issues from 4am today… mines been dire all week. Speed tests have all said 79mb download yet everything failing to open or even load. Thankfully I have unlimited tethering to my mobile service or I’d never have been able to run my business this week.

1d

#plusnet U.K. down?

1d

Looks like plusnet have major service outage. I'm connected to plusnet, but plusney is not connected to the Internet. It would be interesting to know if it is a wider openreach problem.

1d

There's something uniquely frustrating about a broadband provider that doesn't proactively alert customers to problems eg on here, on their website etc. "We're aware of a situation but aren't going to tell anyone unless they ask" is *terrible* customer service @Plusnet

1d

@SeanBreddy I’m sorry to hear your internet is down, this sounds very frustrating! We’re aware of a situation at the moment which is effecting a lot of customers. Currently we have no timescale to get this resolved. -Claudia - Sheffield

1d

BORED OFF MY **** BECAUSE THE INTERNET IS DOWN @PLUSNET PLEASE ADDRESS THESE CONCERNS AND SAVE THE GALS

1d

@Plusnet Hi. My broadband has been unusable since around 4am this morning (Margate, Kent). Do you have a known issue?

1d

Still radio silence from @Plusnet. I’m amazed how such a major outage can play out with zero proactive customer engagement.

1d

ANOTHER outage this morning, 4 hours and counting. Radio silence from @Plusnet on my previous query (Ticket: 241287619). Perhaps @bt_uk can shed some light on this ongoing issue? Or is it time to go to @ofcom?

1d

plusnet please fix the internet my friends are in therrrrre it's been down for hours now :c

2d

Hi @Plusnet my wifi is not working and router has been flashing orange...please help, can't wfh! E3 area London

7d

@cntxts Sorry about your internet troubles. I'd be frustrated too. I would love to investigate your situation, but first can you please DM us your username so we can properly look into your connection. Let's get your Internet fixed! 👍👌 -Kind regards, Matthew B

10d

Our @plusnet router has been flashing orange for hours. Is Plusnet down again? @plusnethelp @PlusnetOfficial

14d

Yet again no internet thanks alot @Plusnet .... its been a terrible connection for the last 2weeks now nothing

20d

"Plusnet Mobile" is no longer operational. Plusnet only does Broadband now. I tried to transfer my old number over to EE, but I couldn't get the PAC code to work. Now it's closed down, I can't get another. So, those who know me will receive my new number soon. 😬🫤

24d

Morning @plusnethelp seems like some issues in AB38 since last night, lots of people reporting no connection. Can't find any issues logged online about it. I'm certainly not getting a connection, can you check?

26d

#Plusnet Well done Plusnet had an 'outage' today got a call, a text, and email on phone with apologies and contact details. Virgin used to go down practically weekly with no explanation! Its back now great customer service

1m

Hmm internet connection goes down. Looks at log files. DoS(Port Scanning). I wonder if anyone else on the @bt_uk wider network is having issues? E.g. @EE or @Plusnet ?

1m

No Internet currently in CW1 is there an issue @Plusnet?

1m

.@Plusnet do you have an outage in the #BS348RT area?

2m

I'm starting to regret going with @Plusnet for my broadband, never had so many outages, and my last supplier was SHELL, and I thought they were bad! Turns out, plusnet seem worse, what's funny is we only been with them a couple months and they are already raising the price!

2m

Anyone else having issues with @Plusnet again? My speeds are dire. Supposed to be 70mbps but it’s down to 21 mbps. 😩

2m

Hey @Plusnet we had an 5+ hour outage on our FTTP last night, was this planned maintenance, or a wider BT Openreach issue?

2m

Hey @plusnet any outages reported in BN42 area? Our WiFi has gone down

3m

💩 to @plusnethelp because Slow unstable connection, wa… Plusnet in United Kingdom: speed, performance, outages and user reviews 👉 #fing #internet #Plusnet via @fingapp @outagedetect