Outage.Report

Is Jagex down? ❌

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Jagex is a British video game developer and publisher, most well known for developing and maintaining the popular online game, RuneScape

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Todays Incidents

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Outage Map📍

Jagex outage map · 2024-12-12

Reports Summary

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Past Incidents

15d

DEAR JAGEX IF U THINK IT IS ACCEPTABLE FOR A GAME I PAY TO USE TO BE DOWN FOR OVER 6 HOURS THEN YOU SHOULD LIQUIDATE YOUR COMPANY AND REFUND THE THOUSANDS OF POUNDS I HAVE SPENT ON BONDS. I HAVE BEEN PLAYING SINCE RUNESCAPE CLASSIC. I DEMAND INSTANT ACCESS TO THE GAME NOW END.

1m

Jagex shutting down private servers leads me to believe that Jagex is going to release their own private servers Private servers = PvP Just give us proper PvP updates plox

3m

Looks like runelite is down? @JagexSupport

3m

Runescape down. @JagexSupport @RuneScape

4m

#osrs @JagexSupport @Jagex I am having big issues with the C++ client, it runs smoothly at 30 fps then it freezes for a few seconds and the load on my GPU and CPU goes way down when it freezes. I tried clearing cache, reinstalling game, updating drivers, nothing helps

4m

@JagexSupport why is my DXP timer ticking down while paused...?

4m

@JagexSupport @Jagex It looks like the issue got sorted in about 15 minutes. There was a spike of people reporting it on down detector.

4m

@JagexSupport heads up, login servers down

4m

@Jagex @JagexSupport ?? The server down?

6m

@JagexAsh @OldSchoolRS @JagexSupport #OSRS I have bought and been charged 6 (3 + 3) Bonds and have not recived any, could you help me out?

6m

@JagexSupport See, it doesn't see my membership, my account name, nothing. it doesn't say 'upgrade' so what is going on?

6m

@JagexSupport It NEVER OFFERS for me to IMPORT my character it doesn't see it even tho i've been getting emails every month about that one character.

6m

@JagexSupport I'm just logging back into @RuneScape for the first time in a few years. I think I got hacked bc all my holiday rares and money are gone. Is there anyway to get my stuff back?

6m

@JagexSupport #osrs hi I’m awaiting to hear back from a false temp ban, can someone look into this please

6m

@JagexSupport what do I do to get my acc back

6m

@JagexSupport @JagexAsh @JagexHalo @Jagex_Mark @JagexKieren @JagexRamen Also when trying to sign in with my username I get this message as if my account does not exist.

6m

@JagexSupport need help account has been hijacked

6m

@JagexSupport trying to recover a hacked account but not getting any response from support.. ticket is Jagex #5293860

6m

@JagexSupport @OldSchoolRS @JagexTwisted anyone able to unlock my alt account * hai la noi* please? Got locked after I traded max gear from my main *i am dutch* to my alt in january. it's been locked for over 4 months. 25+unlock appeals denied or so, been playing this acc 15+yrs

6m

@JagexSupport been nearly 48hours I submitted my unable to recover form and no response. someone imported my osrs account into a jagex account and I’ve lost access Jagex #5287722 ticket

6m

@JagexSupport My old main has been banned for almost 4 years now and I was wondering when the appeal would give me another chance, as its already been 4 years

6m

@tappokone @JagexSupport @OldSchoolRS **** my account got hacked and they banned me…

6m

@JagexSupport no response yet it’s been over 24 hours about my hacked account. please help Jagex #5287722 ticket number

6m

@JagexSupport Link not found

6m

@JagexSupport What do I do if my account was hacked and banned for botting and the hacker already used my appeal?

6m

@JagexSupport I'd go back and get more solid information but as you know I cannot access the email to find it... I literally have my authenticator. Logged in a few days ago. My account is essentially banned as I will never be able to unlock it because I cannot access the email...

6m

@JagexSupport With all the respect, I need manual help? None of these options work, I can’t unlock because I don’t don’t receive emails…I can’t change the email because I don’t receive the confirmation… I physically DO NOT receive any emails so how can I change anything or unlock the acc?

6m

@JagexSupport Can't log in on Desktop or Mobile

6m

@JagexSupport I'm having trouble logging in now, the website said I was blocked when I went to make a new profile? Me and My friend were going to start new accounts and do GIM. But now nothing will even load. Please help

6m

@JagexSupport If I can’t get back into my account can you guys at least stop charging me for membership