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ServicesMY
service iconIs U Mobile down?

Is U Mobile down?

Working normally

U Mobile appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 11 days ago.

Last updated · 0 signals in the last 24h · within the normal range

U Mobile is a telecommunications company in Malaysia that provides mobile communication services, including voice, data, and messaging

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 U Mobile Outage Map

The map is generated based on the locations of users who submitted reports on the site
U Mobile outage map · 2026-06-15
There have been no detected outages on U Mobile in the past 24 hours.
During the past 24 hours, we have received report mainly from Kuala Lumpur

What’s typical for U Mobile

Where reports usually come from
🇲🇾Malaysia83%
🇸🇬Singapore6%
🇺🇸United States6%
🇨🇳China3%
🇯🇵Japan3%
What people usually report
Not Working / Completely Down43%
Internet33%
Slow / Poor Performance22%
Mobile2%

U Mobile reliability

11d ago
Last incident
1
Incidents (12 mo)
50m
Avg duration
50m
Total downtime (12 mo)

Based on 1 recorded incident over the last 12 months.

Recent outage history

  • resolvedJun 3, 2026Not Working / Completely Down50m

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services
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It only takes 1 Malaysian to sue against internet provider like celcom/umobile for poor internet quality. The company should return money for every hour the internet is down
8mo
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fix the ******* issue lah, dah almost 12 jam la babi outage issue ni. its ******* sunday for **** sake???? @umobile
9mo
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hi @umobile network tgh down ke?
11mo
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Hi @umobile, I experienced a full day without internet or call connectivity today. As a paying customer, I'm disappointed that I received no prior notice about this outage - jangan tahu promote je.
11mo
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I FORGOT THE WIFI IS NOT WORKING BUT I THOUGHT MY HOUSEMATES WILL REPORT TO OUR AGENT BUT IT STILL REMAIN AS IT IS😭 Dahla umobile satu bar je atas ni💀
11mo

Frequently asked questions

Is U Mobile down right now?

U Mobile appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 11 days ago.

Why is U Mobile not working for me?

We're not detecting a broad U Mobile outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last U Mobile outage?

The last recorded U Mobile incident was about 11 days ago.

How do I report a U Mobile problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if U Mobile is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against U Mobile's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.