Is Telus down?

There is currently no sign of a Telus outage.

We also haven't observed any incidents recently.

Telus Corporation is a major telecommunications company in Canada that provides a wide range of communication and information technology services to individuals, businesses, and governments across the country. Telus offers services in various areas, including wireless and wireline voice and data, internet, television, healthcare, and digital solutions.

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User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

We haven't noticed any confirmed outages affecting Telus in the past 24 hours.

Telus Outage Map

The map is created using the locations of users who have submitted reports on the site

Telus outage map · 2025-05-17

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My phone is down until Telus fixes the issue with my transfer from Koodo. Called this morning, been waiting for a call back all day. I followed the steps exactly with the new SIM card. My number still hasn't transferred. @TELUSsupport @GoldmanSachs @rcmpgrcpolice Satoshi

Hey @PublicMobile_EN is your site down? Unable to login. Password fine. Two factor authentication fine. Phone fine (cellular/data). What gives? Have you guys been hacked or something? @TELUS @TELUSsupport

our security system is not working, as the internet is not working... so I logged a ticket with #Telus . Today's service level is within 5 days... What the heck? https://t.co/ihgtz0hJRo

SPENT 3.5 HOURS ON THE PHONE WITH TELUS JJST TO BE TOLD THERES AN OUTAGE THAT HASNT BEEN REPORTED. ONLY TO HAVE IT FIXED AFTER INGOR OFF THE PHONE.

13d

Scheduled a 9–11 am repair appointment with Telus because the Wi-Fi has been down since Monday. Just before 11, the technician calls and asks if 3 pm is okay. Incredible. Why even bother letting us book a time slot?

14d

How is @TELUS so incompetent that 13hrs after services go down it’s still not fixed or no work around. It might be faster to just switch providers at this point.

16d

Some Telus "status" updates on outages on the #CRTC's outage site.

17d

POWER IS BACK BUT MY WIFI IS STILL DOWN DUE TO TELUS DOING MAINTENANCE. **** OFFF

18d

This is an Alberta Emergency Alert. The City of Grande Prairie is issuing a 9-1-1 Service Outage alert. This alert is in effect for Northwest Alberta. Grande Prairie 9-1-1 is currently experiencing technical difficulties and is unavailable. Telus is investigating. This outage

18d

Any time anything important is happening in Canada, @Telus landlines go down.

18d

Beware of Telus if you are being contacted from Telus to extend your contract please get it all in writing get the names write down the times Although Telus will say that data is not available when you have a dispute I asked for recording and yet it is missing. @telus @GlobalBC

Internet goes completely down right after Telus technicians do some "work" on your street. Then Telus makes you wait on hold for the next two hours only to tell you that nothing can be done to help. How does that make any sense? @TELUS @TELUSsupport

Hey @TELUSsupport why is my service completely shut down right now? I can’t even check on the app

NO INTERNET TELUS, IT HAS BEEN 30 MINUTES. I WANT TO USE THE INTERNET I PAY FOR. WHY NO OUTAGE UPDATES THAT ARE CURRENT? I THOUGHT A I A I AI. WHATEVER HAPPENED TO AI WHEN WE ACTUALLY NEED IT? ARE WE LIVING IN THE 80S?

Trying to watch March Madness but there’s no internet or data in my neighbourhood because of a Telus outage💔💔💔 @TELUSsupport

Anyone elses Telus internet down?

Is there a @TELUSsupport internet outage in Edmonton/Riverbend?

******* **** @TELUS is starting to annoy me. internet went down yesterday, but after a few hours of using mobile I tried a different cable and it all worked again, so I even bought a new telephone cable for it.

@Start.ca internet is down again 4th or 5th time in the last couple days. Call customer support and they close at 9pm. I have found most outages happen later than that. Y'all are really ******** bed since joining Telus.

Telus Optik tv is not working but internet is working for everything else. So I’m not watching #Canucks tonight.

⚠️ ATTENTION: Our phones are currently down. The system we use, TELUS Business Connect is experiencing issues. This is an Ontario wide issue, not just at PQCHC. We will let you know when the phone are operational again. Sorry for the inconvenience.

📣 Our phone lines are currently down due to technical difficulties. We're working with Telus to resolve the issue as quickly as possible. In the meantime, please reach out to us via email or visit your local AA Munro office for assistance. We appreciate your patience!

Hey @TELUSsupport Currently can't receive any texts or calls in Prince Albert, Saskatchewan. I have an Alberta phone number. Is there a current outage that is affecting me?

Telus internet outage in Calgary for past many hrs. Who else is impacted? #TelusOutage #Calgary

Can anyone @TELUSsupport @TELUSBusiness @TELUS Business (Internet) call me at 604-307-4171 I've been on hold for over an hour, and because it's impossible to track down a number to call you on google, I called three stores & finally got through to someone to give me a business #

Anyone know if there’s a @TELUSsupport Network Outage in Prince George?

I switched from #Fido to #Telus a while ago—a huge mistake! These past few days my mobile internet pings are insane (24k+ ms!), and my home internet is totally down. @Rogers please take me back—I admit I was wrong to leave you for Telus! #TelusFail

Lytton has been without cell service since late last night. No landlines since the fire. Not showing on outage on @Telus map. Attempt to report online and response is "The server encountered error and could not submit form. Please try again." Not impressed!! @TELUSsupport

Hey @TELUS our internet, phone & TV has been off for over 6 hours. An hour with tech support resolved nothing. Is there a major outage? We've been customers for 1 week & it's not been a happy experience so far.

Is TELUS HOME Voice Mail not working today? I'm in Vancouver BC region. I've called in as their online web "help" is not. And they have a terrible AI. I couldn't understand the live agent. @TELUSsupport @Telus