Telus down? Outage map, service status, incidents history

Is Telus down?

✅ Working normally

Telus appears to be working normally — report volume is within the typical range for this time of day.

Last updated 5m ago · 2 signals in the last 24h · within the normal range

Telus Corporation is a major telecommunications company in Canada that provides a wide range of communication and information technology services to individuals, businesses, and governments across the country. Telus offers services in various areas, including wireless and wireline voice and data, internet, television, healthcare, and digital solutions

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Telus Outage Map

The map is created using the locations of users who have submitted reports on the site

Telus outage map · 2026-07-06

We haven't noticed any confirmed outages affecting Telus in the past 24 hours.

To summarize, during the past 24 hours, we received report

Jun

May

Apr

What’s typical for Telus

Where reports usually come from

🇨🇦Canada69%

🇺🇸United States31%

What people usually report

Cell29%

Landline24%

Not Working / Completely Down15%

Internet15%

TV10%

Cable7%

Telus reliability

none on record

Last incident

Incidents (12 mo)

—

Avg duration

—

Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

@zolis Hi! Just checking in, is your service still down? Kindly let us know.

@TELUSsupport it rained for 5 minutes and wifi has been down for hours and cell service is barely working. Starlink looks better and better each day.

@TELUSsupport Is there an outage in Durham Region?

@TELUSsupport How long is this outage in Calgary supposed to last?

@TELUS @FraserValleyRD UPDATE: @TELUS service was restored yesterday evening in Boston Bar, Spuzzum, Yale, Dogwood and ****’s Gate. Thank you for your patience during the outage.

15d

Well @telus @TELUSsupport you better get my grandmas landline fixed soon as she is part an outage

20d

@Asnow119 Sorry about that, Adam. Are your channels still down?

20d

@TELUS @xrtsdhndvbh1 Still down!!! Fix it.

20d

@TELUSsupport is TSN down?

20d

@TELUSsupport My optik TV is down across all my digital boxes but the wifi is good, so unclear what the issue is?? SW Calgary area.

20d

@TELUSsupport is there an internet outage is Red Deer Alberta? We line in Westake, in Red Deer, and haven't had internet for a few hours now.

23d

@TELUSsupport is Telus down in Calgary?

23d

@jabo_vancouver Hi Jabo, just following up on this. Is your Optik TV still down?

23d

@SluaghainO @TELUS Nah, the Telus internet is down here.

23d

@BlackStangBC Is the channel still down for you Stan?

24d

@ppennguu Seems like it’s Canada wide issue, cloudflare is also down in Canada including telus

25d

anyone elses discord down have telus as a wifi provider?

25d

@TELUSsupport @TELUS are you guys having a massive outage right now. Cannot get on your site, cannot log into TelusTV+, nothing #YEG #Telus #Outage

25d

@TELUSsupport I cannot report anything outage for cell phone service. This process is awful

26d

@scotth26 Hi Scott, our apologies and we do have an outage impacting mobile services in the area. We'd still like to look into a few things, kindly send us a DM.

26d

@TELUSsupport your network keeps glitching and not working in East Vancouver. Known issues?

26d

Parts of Calgary in the SE/E have Telus outage because of copper and cable theft. 😮‍💨

26d

@TELUSsupport do you guys have an outage in Calgary? I get cellular for 20 min and then it drops until I restart

26d

@TELUSsupport is your data down? hamilton ON

27d

My landline in Foothills has been down for 6 days and counting. Thank you @TELUSsupport. Seriously. It's been refreshing.

5mo

Hi @TELUSsupport internet is down in Maple, ON. I’ve tried to use the outage map but nothing loads (seems to not be working). Any updates? #telusoutage #telusinternet

6mo

Looks like Telus is having an Internet outage….

6mo

Are any Vancouver @telus users’ #internet service down?

6mo

Telus routers are soo dog **** cause why am I lagging when I have 1 gig up and down

6mo

.@TELUS @TELUSsupport is the internet outage in Vancouver BC still ongoing? can’t find an update on the service outages page on telus. i also cannot log in to myTELUS.

6mo

Frequently asked questions

Is Telus down right now?

Telus appears to be working normally — report volume is within the typical range for this time of day.

Why is Telus not working for me?

We're not detecting a broad Telus outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Telus outage?

We have no recorded outages for Telus yet.

How do I report a Telus problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Telus is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Telus's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.