Is Telus down?

Status: ✅ OK

There is currently no sign of a Telus outage.

Telus Corporation is a major telecommunications company in Canada that provides a wide range of communication and information technology services to individuals, businesses, and governments across the country. Telus offers services in various areas, including wireless and wireline voice and data, internet, television, healthcare, and digital solutions.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Telus Outage Map

The map is created using the locations of users who have submitted reports on the site

Telus outage map · 2025-09-15

We haven't noticed any confirmed outages affecting Telus in the past 24 hours.

To summarize, during the past 24 hours, we received report mainly from Atlanta, 🇺🇸 United States

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🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

...HEY... @TELUS ... When is your system not shut down for maintenance and **cking us around with logins, usernames, and passwords? FFS ALREADY!!! 🤬🤬🤬

12h

Is anyone else experiencing a @TELUS internet outage in Vancouver

Internet and phone services are currently down for TELUS customers in northern Vancouver Island, including Port McNeill and Port Hardy, due to vandalism causing damage to infrastructure. To check for updates and potential resolution times, you should visit the TELUS service

11d

Hey @TELUS FFS don't send your door to door marketing guys to someone's house at 830pm next time I will hose him down!

20d

Telus has been out since the 17th and telus says no widespread outage. But neighbours all report the sane.

27d

Telus I am begging you to fix the ******* internet service outage

Internet outage for almost 24 hours and no fix yet... thanks Telus...

Spent all weekend in #Sorrento BC with no cell data, and no indication from @TELUS that they even knew the service was down. Pretty ****** service from a bunch of **** ***** claiming to be a communication company

TELUS SUCKS!! Don’t do business with them. The internet is down again and they will make us wait twenty days for a technician. The mobile phones are leased. They didn’t mention that while tricking us into new contracts. Very sneaky company.

Hey @TELUSsupport @TELUS This outage in my area since early this morning is now becoming highly inconvenient . Send me texts to your website is not helpful.🤬

Prince George is just getting spoiled this July. First a tornado warning, now the great Telus outage of 2025! #CityofPG

Is @TELUS capable of resolving anything? How many more @TELUSsupport calls am I going to receive just to tell me my internet outage issue will be resolved when all I want is it actually is resolved - in your own words, are your home services clients a ‘low priority’? 🤔 #telus

Hey, @TELUSsupport can I get a refund? You shut me down for maintenance. Now it would be ideal if you turned me back on ! https://t.co/7IkaPWz1hE

Is Telus down? I have not been able to connect to anyone at Telus today. Looking for Smart Hub support.

Well @koodo I really hope your parent company @telus is going to credit everybody who's in the outage zone in #Edmonton where all the data we have to use all day because we have no internet and for the prices we have to pay for the sucky service it better be worthwhile.

Don’t really understand how @TELUS @TELUSsupport goes up in price every year but their service goes down. Can barely understand anyone on the phone after bypassing their annoying AI. Need more basic options for internet. I don’t need unlimited data, I need to not pay $120 for it

Anyone else's internet down in Vancouver? @TELUSsupport

Hi @TELUSsupport— there seems to be an internet outage in my area of Edmonton. Any idea when it’ll be back up?

Anyone else home internet been down all day ? #telus

Bell Internet is down, and my Telus cell phone is down at the same time!! Shout out to my neighbour for letting me use their Rogers Wi-Fi connection!!

Belm and Telus went down. Ffs. Cheers

Well some time off since the Koodo/Telus network is down....

My @TELUSsupport service is completely down showing SOS @TELUS

TELUS wifi is down. Is this TELUS's problem???? #telus

My phone is down until Telus fixes the issue with my transfer from Koodo. Called this morning, been waiting for a call back all day. I followed the steps exactly with the new SIM card. My number still hasn't transferred. @TELUSsupport @GoldmanSachs @rcmpgrcpolice Satoshi

Hey @PublicMobile_EN is your site down? Unable to login. Password fine. Two factor authentication fine. Phone fine (cellular/data). What gives? Have you guys been hacked or something? @TELUS @TELUSsupport

our security system is not working, as the internet is not working... so I logged a ticket with #Telus . Today's service level is within 5 days... What the heck? https://t.co/ihgtz0hJRo

SPENT 3.5 HOURS ON THE PHONE WITH TELUS JJST TO BE TOLD THERES AN OUTAGE THAT HASNT BEEN REPORTED. ONLY TO HAVE IT FIXED AFTER INGOR OFF THE PHONE.

Scheduled a 9–11 am repair appointment with Telus because the Wi-Fi has been down since Monday. Just before 11, the technician calls and asks if 3 pm is okay. Incredible. Why even bother letting us book a time slot?

How is @TELUS so incompetent that 13hrs after services go down it’s still not fixed or no work around. It might be faster to just switch providers at this point.