Outage.Report

Is Telus down?

Working normally

Telus appears to be working normally — report volume is within the typical range for this time of day.

Signals
1h
1↑
15m
1↑
5m
–
Last
15m ago
Updated 15m agooutage.report/ca/telus
Live signals
  • social@TELUSsupport going on day three of a service outage & hour three of waiting on hold with…15m ago
  • commentCannot access internet or do anything except talk and text on my cell phone.2d ago
  • reportCell — Calgary, Canada 🇨🇦2d ago
  • reportNo signal — Pembroke, Canada 🇨🇦4d ago
  • reportLandline — Hope, Canada 🇨🇦5d ago
  • reportLandline — Charleston, United States 🇺🇸5d ago
  • commentNO Telus cell service within Killam, AB. No service since 7:20am Aug 6, 2026.9d ago

Telus Outage Map

The map is created using the locations of users who have submitted reports on the site
Telus outage map · 2026-08-15

What’s typical for Telus

Typical report volume
<1report per day
30-day baseline — the chart’s typical band

Telus reliability

Last incident
none on record
Incidents (12 mo)
0
Avg duration
—
Total downtime (12 mo)
—

Based on no recorded incidents over the last 12 months.

Outage history

90 days ago today

No incidents recorded in the last 12 months.

Comments

What's happening for you? Share what you're seeing
A
Anonymous2d
Cannot access internet or do anything except talk and text on my cell phone.
A
Anonymous9d
NO Telus cell service within Killam, AB. No service since 7:20am Aug 6, 2026.
A
Anonymous12d
Internet is out in Terrace, BC. Cell service is spotty.
A
Anonymous15d
Today is one of those days. Difficult for those who are low mobility and stuck inside.
A
Anonymous15d
Multiple households in Sechelt are reporting that somedays subscribed channels are available and other days not. On those days, it says to subscribe to the channel, even though households are already subscribed. Been happening for about a month now. Quite unreliable given the cost of the service.
A
Anonymous22d
ELOGS are losing connections while driving.
A
Anonymous23d
Telus Internet connection is not working in Surrey
A
Anonymous23d
no phone, land line
A
Anonymous23d
Telus Internet connection is not working

About Telus

Telus Corporation is a major telecommunications company in Canada that provides a wide range of communication and information technology services to individuals, businesses, and governments across the country. Telus offers services in various areas, including wireless and wireline voice and data, internet, television, healthcare, and digital solutions

Contacts:

Frequently asked questions

Is Telus down right now?

Telus appears to be working normally — report volume is within the typical range for this time of day.

Why is Telus not working for me?

We're not detecting a broad Telus outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Telus outage?

We have no recorded outages for Telus yet.

How do I report a Telus problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Telus is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Telus's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.

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