Is Telus down?

Status: ✅ OK

There is currently no sign of a Telus outage.

Telus Corporation is a major telecommunications company in Canada that provides a wide range of communication and information technology services to individuals, businesses, and governments across the country. Telus offers services in various areas, including wireless and wireline voice and data, internet, television, healthcare, and digital solutions.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Telus Outage Map

The map is created using the locations of users who have submitted reports on the site

Telus outage map · 2025-07-24

We haven't noticed any confirmed outages affecting Telus in the past 24 hours.

To summarize, during the past 24 hours, we received report mainly from Victoria

Jul

Jun

May

Apr

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

TELUS SUCKS!! Don’t do business with them. The internet is down again and they will make us wait twenty days for a technician. The mobile phones are leased. They didn’t mention that while tricking us into new contracts. Very sneaky company.

Hey @TELUSsupport @TELUS This outage in my area since early this morning is now becoming highly inconvenient . Send me texts to your website is not helpful.🤬

Prince George is just getting spoiled this July. First a tornado warning, now the great Telus outage of 2025! #CityofPG

Is @TELUS capable of resolving anything? How many more @TELUSsupport calls am I going to receive just to tell me my internet outage issue will be resolved when all I want is it actually is resolved - in your own words, are your home services clients a ‘low priority’? 🤔 #telus

10d

Hey, @TELUSsupport can I get a refund? You shut me down for maintenance. Now it would be ideal if you turned me back on ! https://t.co/7IkaPWz1hE

18d

Is Telus down? I have not been able to connect to anyone at Telus today. Looking for Smart Hub support.

23d

Well @koodo I really hope your parent company @telus is going to credit everybody who's in the outage zone in #Edmonton where all the data we have to use all day because we have no internet and for the prices we have to pay for the sucky service it better be worthwhile.

Don’t really understand how @TELUS @TELUSsupport goes up in price every year but their service goes down. Can barely understand anyone on the phone after bypassing their annoying AI. Need more basic options for internet. I don’t need unlimited data, I need to not pay $120 for it

Anyone else's internet down in Vancouver? @TELUSsupport

Hi @TELUSsupport— there seems to be an internet outage in my area of Edmonton. Any idea when it’ll be back up?

Anyone else home internet been down all day ? #telus

Bell Internet is down, and my Telus cell phone is down at the same time!! Shout out to my neighbour for letting me use their Rogers Wi-Fi connection!!

Belm and Telus went down. Ffs. Cheers

Well some time off since the Koodo/Telus network is down....

My @TELUSsupport service is completely down showing SOS @TELUS

TELUS wifi is down. Is this TELUS's problem???? #telus

My phone is down until Telus fixes the issue with my transfer from Koodo. Called this morning, been waiting for a call back all day. I followed the steps exactly with the new SIM card. My number still hasn't transferred. @TELUSsupport @GoldmanSachs @rcmpgrcpolice Satoshi

Hey @PublicMobile_EN is your site down? Unable to login. Password fine. Two factor authentication fine. Phone fine (cellular/data). What gives? Have you guys been hacked or something? @TELUS @TELUSsupport

our security system is not working, as the internet is not working... so I logged a ticket with #Telus . Today's service level is within 5 days... What the heck? https://t.co/ihgtz0hJRo

SPENT 3.5 HOURS ON THE PHONE WITH TELUS JJST TO BE TOLD THERES AN OUTAGE THAT HASNT BEEN REPORTED. ONLY TO HAVE IT FIXED AFTER INGOR OFF THE PHONE.

Scheduled a 9–11 am repair appointment with Telus because the Wi-Fi has been down since Monday. Just before 11, the technician calls and asks if 3 pm is okay. Incredible. Why even bother letting us book a time slot?

How is @TELUS so incompetent that 13hrs after services go down it’s still not fixed or no work around. It might be faster to just switch providers at this point.

Some Telus "status" updates on outages on the #CRTC's outage site.

POWER IS BACK BUT MY WIFI IS STILL DOWN DUE TO TELUS DOING MAINTENANCE. **** OFFF

This is an Alberta Emergency Alert. The City of Grande Prairie is issuing a 9-1-1 Service Outage alert. This alert is in effect for Northwest Alberta. Grande Prairie 9-1-1 is currently experiencing technical difficulties and is unavailable. Telus is investigating. This outage

Any time anything important is happening in Canada, @Telus landlines go down.

Beware of Telus if you are being contacted from Telus to extend your contract please get it all in writing get the names write down the times Although Telus will say that data is not available when you have a dispute I asked for recording and yet it is missing. @telus @GlobalBC

Internet goes completely down right after Telus technicians do some "work" on your street. Then Telus makes you wait on hold for the next two hours only to tell you that nothing can be done to help. How does that make any sense? @TELUS @TELUSsupport

Hey @TELUSsupport why is my service completely shut down right now? I can’t even check on the app

NO INTERNET TELUS, IT HAS BEEN 30 MINUTES. I WANT TO USE THE INTERNET I PAY FOR. WHY NO OUTAGE UPDATES THAT ARE CURRENT? I THOUGHT A I A I AI. WHATEVER HAPPENED TO AI WHEN WE ACTUALLY NEED IT? ARE WE LIVING IN THE 80S?