10d
is the @telus app down? not letting me sign in via app or web
Telus Corporation is a major telecommunications company in Canada that provides a wide range of communication and information technology services to individuals, businesses, and governments across the country. Telus offers services in various areas, including wireless and wireline voice and data, internet, television, healthcare, and digital solutions.
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Outage Reports
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Past Incidents
16d
Dear @TELUS @TELUSsupport I'm on day 4 of failing service on ticket 1159228. More issues now cropping up. TV not working, internet a mess. Your promises have not happened and your callbacks not made. There are other companies that can provide TV Internet and Security to me.
19d
Is Telus phone service down again?
23d
.@TELUS @TELUSsupport what's wrong with the smarthome app ?? It's not working at all on Android or iOS
25d
Another day another @TELUSsupport internet outage, cant tell if it’s my hardware or their end cause no local outage is reported but big outages in Vancouver or Alberta have affected us before. 1+ hour wait to talk to tech support. Customer experience way worse than used to be.
1m
#Telus usually rock solid, is down pretty hard in #Yeg Lost about 3 hrs of billable time this morning. 😡
1m
@TELUSsupport Yes nothing is working. Been on the line for more than an hour now, Are you guys down?
1m
@TELUSsupport what’s happening with your internet? Are you guys down? Why have I been on hold for 45 minutes without an answer.
1m
@WillyGrant @TELUS I've been dealing with Telus for 3 days over total outage, 15 minutes of use, then back to down again. I'm sorry you have to deal with them.
1m
@thekxllingjxke Sorry about that! Whereabouts are you located? Is your Wi-Fi still down this morning?
3m
Amazing @TELUSsupport spend 45 minutes on hold for internet outage only to get dropped when I finally get through to an agent after two questions only to then have a message pop up saying I need to connect to the internet!!!!🤬 #makeitmakesense
3m
Telus outage? Anyone? @TELUS
3m
Hey @TELUSsupport who do I call when a fire panel phone line isn't sending signals because I've been transferred about 5 times to different departments and no one seems to be able to help. This is a security issue and I'm getting increasingly frustrated
3m
My internet is down again. Telus will be out in the morning.
3m
Now onto week two of my texts not working properly with @TELUSsupport. Still no solutions
3m
Hello @TELUSsupport, There has been an internet outage in my location at SE Calgary in the last 8 hours. Can you please resolve this?
3m
Hey @TELUSsupport , no internet since about 1430 (according to my alarm system) in South Surrey. Any idea what's going on, and when itll be fixed? And yes, I've rebooted my router....
3m
yo @TELUSsupport @TELUS fix your internet pls aint no way our wifi's been down for almost 24 hours
3m
Hey @TelusBusiness @TelusSupport, 2 major outages in our Telus Business Connect VOIP service on April 12 & May 20. We need answers on the cause, resolution steps, and reliability. Plus, please set up outage notifications and functional call forwarding options during outages.
3m
I was thinking of cheering on Edmonton tonight, but thanks to a @TELUS issue we can’t watch the game. Thanks for helping my temptations to cheer for someone other than the Flames.
3m
Is anybody in #yeg having issues watching #GoOilers on the Telus android app?
3m
@TELUSsupport @TELUS ummmm one of the biggest hockey games of the year is on right now and NOTHING is working. Any help or insight into how to watch Game 7 tonight ?
3m
Is anyone else's Telus TV app not working? Man bad timing while the Oilers game is in lol 😆 #GoOilersgo
3m
hey @telus - any reason that i can't log into telustvplus ? it tells me i'm not logged in immediately after i log in.
3m
bad time for telus tv outage
3m
. @TELUSsupport not happy. Had Telus fibre for 2 weeks and it’s been a big problem. Can’t even get the channels we signed up for. And paid for!!! Took 24 hours to get phone support. Now what? Big pain!!
3m
✅ Update: The glitch with Telus has been fixed! Our inbound calls are now working again. Thank you for your patience and understanding!
3m
🚨 Another glitch with Telus Business Connect! Our inbound calls are currently down. Please contact us via Chris’s cell. We apologize for any inconvenience and appreciate your understanding. Thank you! @TELUSsupport @TELUSBusiness
3m
Mom wonder if @TELUSsupport @TELUS is having internet issues in Abbotsford this eve…it just went out…dead…
4m
Currently tethering off of my fiancé’s phone which is on the @FreedomMobile network. @Bell_Support @TELUSsupport seem to not be sending any updates for their current outage in Oshawa. Becuase you know .. it’s Oshawa @Rogers @FreedomMobile you May be getting new customers soon.