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ServicesPH

Is SKY down?

Status: OK
There are no signs of a SKY outage at the moment

SKY Cable Corporation is a major cable television and broadband internet service provider in the Philippines. It is a subsidiary of ABS-CBN Corporation, one of the largest media and entertainment conglomerates in the Philippines.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 SKY Outage Map

The map is generated based on the locations of users who submitted reports on the site
SKY outage map · 2025-07-06
We have not detected any SKY outages in the past 24 hours

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services
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dear @SKYserves, Your cable service is not working since Friday. Our payment is updated hence, why are we experiencing this trouble?
9h
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This is the 6th day of outage by your Sky cable service and still no resolve. No proper connection between agent and customer, replying after 24 hours during sleep hours late at night. And every time just sorry, no improvements. Even after paying full, no service. @SKYserves
13h
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WHAT THE F, @SKYserves @mySKYupdates?! Not even ONE decent, flawless day of service — and now you’re down AGAIN?! This is beyond frustrating. How are we paying full price for subpar service that can’t even last 24 hours without glitching?! Time to switch. Seriously.
1d
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Hoy @SKYserves I’ll be without internet for one week na tomorrow kasi you keep moving the ETA. Are you even fixing this “outage”? @DtiPhilippines @NTCPH I have a filed a complaint against you with NTC.
2d
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Hi @SKYserves any news about the internet outage here in our area? I left you a message. Kindly reply. Thank you
6d
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Hi @SKYserves I’ve been trying to reach an agent over chat but to no available. No outage per your chatbot I haven’t been able to connect to the internet at all. Sent you a DM.
20d
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Sky Cable TV down 3 days! Troubleshoot done, DMs sent, useless, upgradeur 30-yr old copper cable tech, act also on our pending application to upgrade to Fibr Sky TV from 4 months ago. Pls restore the signal now, DMs sent.
1m
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Cable service down, @SKYserves . Tried checking online for your service advisories, but it's not updated. Tried reaching out thru Kyla in Viber yet no response.
1m
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Despite the internet outage happening since 7 PM last night (we were notified only at 1:30 AM), the internet service has still not been restored as of 2 PM. DO BETTER FOR YOUR PAYING CUSTOMERS. @SKYserves @DtiPhilippines @NTCPH https://t.co/pWuMpu7wdV
2m
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Hi @SKYserves it's been more than a week since we are unable to use the cable. Bayad Naman kami. Already made troubleshoots and still not working 🙄
2m
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**** you and your bs @SKYserves internet's been down for over 3 days and you kept giving us a restoration date and time without our internet actually getting restored. Last time it happened, we had no connection for over 3 freakin' weeks!
3m
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Hi! The sky provided router seems not working anymore. I need someone to help us fix the router and wirings here at home @SKYserves
4m
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Over the past 4 years, I've been facing ongoing issues with you @SKYserves Here are some of the main problems: 1. Frequent Outages:  I've noticed that my internet goes down multiple times in a month, often when I'm in the middle of important work or during holidays.
6m
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Sky Cable is down again!
6m
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Down internet @SKYserves pa check naman dms
6m
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And @SKYserves is down without notice
6m
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DMs sent. Troubleshooting, autoscan done, home connections ok, no signal, happening from Sky planta, Sky Cable 30-yr-old copper cable tech down AGAIN 9am, down every 2wks 5yrs now. Pls report to ur Sky Eng’g dept restore signal now
7m
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Why is your hotline not working, @SKYserves @mySKYupdates ?
7m
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sky cable is down. no internet. cant stream. Enjoy Nov 1 everyone
8m
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Since @SKYserves was down for more than 24 hrs, I started watching #WonderfulWorld again. Of course, I’m hooked again. #ChaEunWoo
8m
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So up to now... The converge system is down... Thanks to skycable I do not feel the inefficiency of this company... If you noticed my post was september 23 and it is now 0ct 3... Bill is fully paid... no service! @ConvergeSupport @ExperienceCNVRG @SKYserves
9m
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30-yr-old copper cable tech Sky Cable TV down AGAIN, happening every 2wks for 5yrs now. DMs sent. Troubleshooting, autoscan done, nothing wrong here, this is happening from the Sky planta. Pls report to your Sky Eng’g dept now, pls restore signal now
9m
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start of another week and down na naman ang internet with sky 🤦🏻‍♀️ lunes na lunes @SKYserves
9m
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Internet connection at home not working for 2 days na. I think this is the universe telling me to drop all work 😎 @SKYserves or pwede rin ayusin na :)
9m
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@SKYserves Here we go again. 1st week of the month and service is down again. Then they adjust your bill by 60 pesos… 🤬🤬🤬🤬🤬
11m