Outage.Report
📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 Alaska Airlines Outage Map
The map is generated based on the locations of users who submitted reports on the site
We have not detected any Alaska Airlines outages in the past 24 hours
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services
Alaska Airlines flights were grounded for 3 hours last night after a major IT outage, stranding thousands and disrupting airports like SeaTac. Service has resumed, but expect delays as crews and planes are repositioned. #AlaskaAir #SeaTac #TravelAlert
7d
Been on hold with @AlaskaAir for 1.5 hours and have not heard a human voice the whole time. Is customer service IT down too?
7d
20 hours into our return from Milan and of course @AlaskaAir has an IT outage. I can’t really knock them since their customer service has been so great to us for over a decade, but sheesh 40 mins from SeaTac and now we get diverted to Boise for *** knows how long.
7d
The @AlaskaAir app down and at checkout they say all the machines are down so everyone has to wait in line. No fun.
7d
AlaskaGold100/AlaskaGold75. 20 years of brand loyalty down the tubes with the last few months of Alaska’s “customer service” going downhill & ticketing, apps, website, not working right. From fraud (charging more for same class flight) failing to today, @AlaskaAir sucks currently
15d
not only is @AlaskaAir 's website having some sort of outage right now, it is consistently one of the worst I've used when it comes to buying flights. only been an issue after the recent redesign. giving me a flight different than the one I clicked on is... interesting!
2m
Im always MVP Gold but as I’m sitting here stuck for an extra hour (again) after landing, im finally switching away from @AlaskaAir. They’ve been letting me down more, and more, and more….and more.
2m
hey @AlaskaAir is the site down for y'all too cuz I've been trying to book a flight for like two days now and no luck
9m
Dear @AlaskaAir how long is the system gonna be down? I'm tryna book a flight to Dublin, Ireland, but the phone app and website are both giving error messages, and I don't wanna fly with anyone else. Any word???
9m
Huh. @AlaskaAir flight 1226 from SEA-SJC was canceled this morning with only 4 hours notice.
This was supposed to be a day trip down, getting me there at 9 am. The auto-booked replacement trip would have put me there at 6 pm instead.
How is that helpful?? 😕
10m
ugh. @AlaskaAir ground stop due to some kind of system outage? i just wanna go home.
10m
Can someone check on @AlaskaAir to make sure they are doing OK?
First we get an email that their baggage system is down. And now they say there is no WiFi on their planes. What is happening??
11m
Hi @AlaskaAir. Since the outage is still not resolved at SeaTac, when do I need to be at the airport (no checkin baggage) for my 6.30am flight?
11m
Is the phone line down again?? @AlaskaAir
11m