Can someone check on @AlaskaAir to make sure they are doing OK? First we get an email that their baggage system is down. And now they say there is no WiFi on their planes. What is happening??
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Hi @AlaskaAir. Since the outage is still not resolved at SeaTac, when do I need to be at the airport (no checkin baggage) for my 6.30am flight?
Is the phone line down again?? @AlaskaAir
Hey @AlaskaAir: Are you having website issues? Getting this error when I attempt to pay for a flight: "Our web server encountered an internal error. It was logged to aid our staff in finding a solution."
On an @AlaskaAir @Boeing 737-800 flight from PDX - AUS and apparently the steering wheel is locked and the pilot couldn’t fix it himself? So now a mechanic is working on the plane while we are all seated on the tarmac? 🫣 feeling real confident about this flight…
Is the @AlaskaAir site and app down?
Every year I try to sign up for @AlaskaAir and every year I get the same error. Gotta love the consistency. This literally has not changed for years. The user friendly error message is also impressive. Good job, @AlaskaAir!
Hey @AlaskaAir , are you experiencing issues with the interface between your app and the Airside app? Doesn’t appear to be seamless or customer friendly.
Just had assistance from @AlaskaAir for our upcoming trip. Hands-down THE most efficient, personable, helpful, friendly service EVER. #veryhappytraveler
Hey #@AlaskaAir why is your app a week out bothering me to pick a meal I think you have a bug and it’s annoying @AlaskaAirNews
@AlaskaAir where we don’t fix **** until it fails.
Worth reading @AlaskaAir ceo comments from January on pressure controller issue
Since both @Delta and @AlaskaAir have let me down as of late and both companies seem unconcerned with proper service recovery, which one should I pick for my flights to STL and CLE later this summer? Feel free to discuss pros and cons of each airline in the replies.