29d
hey @AlaskaAir is the site down for y'all too cuz I've been trying to book a flight for like two days now and no luck
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Past Incidents
1m
Dear @AlaskaAir how long is the system gonna be down? I'm tryna book a flight to Dublin, Ireland, but the phone app and website are both giving error messages, and I don't wanna fly with anyone else. Any word???
1m
Huh. @AlaskaAir flight 1226 from SEA-SJC was canceled this morning with only 4 hours notice. This was supposed to be a day trip down, getting me there at 9 am. The auto-booked replacement trip would have put me there at 6 pm instead. How is that helpful?? 😕
1m
ugh. @AlaskaAir ground stop due to some kind of system outage? i just wanna go home.
2m
Can someone check on @AlaskaAir to make sure they are doing OK? First we get an email that their baggage system is down. And now they say there is no WiFi on their planes. What is happening??
2m
Hi @AlaskaAir. Since the outage is still not resolved at SeaTac, when do I need to be at the airport (no checkin baggage) for my 6.30am flight?
3m
Is the phone line down again?? @AlaskaAir
5m
Hey @AlaskaAir: Are you having website issues? Getting this error when I attempt to pay for a flight: "Our web server encountered an internal error. It was logged to aid our staff in finding a solution."
5m
On an @AlaskaAir @Boeing 737-800 flight from PDX - AUS and apparently the steering wheel is locked and the pilot couldn’t fix it himself? So now a mechanic is working on the plane while we are all seated on the tarmac? 🫣 feeling real confident about this flight…
6m
Is the @AlaskaAir site and app down?
6m
Every year I try to sign up for @AlaskaAir and every year I get the same error. Gotta love the consistency. This literally has not changed for years. The user friendly error message is also impressive. Good job, @AlaskaAir!
6m
Hey @AlaskaAir , are you experiencing issues with the interface between your app and the Airside app? Doesn’t appear to be seamless or customer friendly.
7m
Just had assistance from @AlaskaAir for our upcoming trip. Hands-down THE most efficient, personable, helpful, friendly service EVER. #veryhappytraveler
7m
Hey #@AlaskaAir why is your app a week out bothering me to pick a meal I think you have a bug and it’s annoying @AlaskaAirNews
8m
@AlaskaAir where we don’t fix **** until it fails.
8m
Worth reading @AlaskaAir ceo comments from January on pressure controller issue
8m
Since both @Delta and @AlaskaAir have let me down as of late and both companies seem unconcerned with proper service recovery, which one should I pick for my flights to STL and CLE later this summer? Feel free to discuss pros and cons of each airline in the replies.