Hey @AlaskaAir — is your checkin system down? App not working since last night — any eta on a fix?
1d
@AlaskaAir On one device I had 8.9 (phone) other device I had 8.7 (tablet). It’s working now most have been some sort of outage or connectivity issue.
3d
Anyone traveling on @HawaiianAir today and successfully got precheck indicator? I’m still having issues, as are others, and HA took the notice on their website down. #hawaiianair #alaskaair #atmosissues
5mo
Really sad to see @AlaskaAir perks going down hill with this new credit card .
5mo
How this happen,
@AlaskaAir went from having beach front property to the ghetto @FlySJC
Nothing down at this end. So old feels like a dungeon
5mo
Is @AlaskaAir website down for anyone else?
#AlaskaAir #WebsiteDown
5mo
Honestly, so excited to fly @AlaskaAir for my trip to Portland in January. Hands down best service I've experiences on an airline.
6mo
Hey, @AlaskaAir why is your app suddenly not working on both my & my husband’s phone?
6mo
hi @AlaskaAir my flight was cancelled due to the IT outage on 10/23 and i still havent received any communication despite sending multiple emails and phone calls. please stop ghosting me and assist your impacted customers
7mo
Is @AlaskaAir site and app down??
7mo
Looks like @AlaskaAir systems might be down again 😅
Thank goodness we are leaving for Worshiprocks a day early
7mo
Grounded AGAIN. ✈️ @AlaskaAir Airlines halted hundreds of flights nationwide due to a "failure at its primary data center"
Ssecond major IT outage this year for the airline prompting them to bring in outside experts to diagnose their entire IT infrastructure.
#TechTrouble
7mo
Looks like @AlaskaAir needs a new IT team with the outage! What a nightmare in Seattle! A disgusting city to begin with is even worse today. The only thing consistent and reliable at @flySEA is the bad lounge food day after day!
7mo
.@POTUS & @realDonaldTrump can you fire everyone in charge at @AlaskaAir for their IT outage debacle? Thanks.
7mo
Hey @AlaskaAir ! Our family has been stuck at SFO for the past 6 hours due to your outage. What’s the latest?
7mo
It looks like @AlaskaAir need to get a new computer system. This is the 2nd time this year a ground stop was issued because of an IT outage.
7mo
If I had a nickel for every time there was an IT outage when I’m trying to make a quick flight on @AlaskaAir to California, I’d have 2 nickels. Which isn’t a lot but it’s weird it happened twice!
7mo
Alaska Airlines flights were grounded for 3 hours last night after a major IT outage, stranding thousands and disrupting airports like SeaTac. Service has resumed, but expect delays as crews and planes are repositioned. #AlaskaAir #SeaTac #TravelAlert
10mo
Been on hold with @AlaskaAir for 1.5 hours and have not heard a human voice the whole time. Is customer service IT down too?
10mo
20 hours into our return from Milan and of course @AlaskaAir has an IT outage. I can’t really knock them since their customer service has been so great to us for over a decade, but sheesh 40 mins from SeaTac and now we get diverted to Boise for *** knows how long.
10mo
The @AlaskaAir app down and at checkout they say all the machines are down so everyone has to wait in line. No fun.
10mo
AlaskaGold100/AlaskaGold75. 20 years of brand loyalty down the tubes with the last few months of Alaska’s “customer service” going downhill & ticketing, apps, website, not working right. From fraud (charging more for same class flight) failing to today, @AlaskaAir sucks currently
10mo