📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 Alaska Airlines Outage Map
The map is generated based on the locations of users who submitted reports on the site
We have not detected any Alaska Airlines outages in the past 24 hours
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

hi @AlaskaAir my flight was cancelled due to the IT outage on 10/23 and i still havent received any communication despite sending multiple emails and phone calls. please stop ghosting me and assist your impacted customers
1d

Is @AlaskaAir site and app down??
10d

Looks like @AlaskaAir systems might be down again 😅
Thank goodness we are leaving for Worshiprocks a day early
10d

Grounded AGAIN. ✈️ @AlaskaAir Airlines halted hundreds of flights nationwide due to a "failure at its primary data center"
Ssecond major IT outage this year for the airline prompting them to bring in outside experts to diagnose their entire IT infrastructure.
#TechTrouble
13d

Looks like @AlaskaAir needs a new IT team with the outage! What a nightmare in Seattle! A disgusting city to begin with is even worse today. The only thing consistent and reliable at @flySEA is the bad lounge food day after day!
15d

.@POTUS & @realDonaldTrump can you fire everyone in charge at @AlaskaAir for their IT outage debacle? Thanks.
15d

Hey @AlaskaAir ! Our family has been stuck at SFO for the past 6 hours due to your outage. What’s the latest?
15d

It looks like @AlaskaAir need to get a new computer system. This is the 2nd time this year a ground stop was issued because of an IT outage.
15d

If I had a nickel for every time there was an IT outage when I’m trying to make a quick flight on @AlaskaAir to California, I’d have 2 nickels. Which isn’t a lot but it’s weird it happened twice!
15d

Alaska Airlines flights were grounded for 3 hours last night after a major IT outage, stranding thousands and disrupting airports like SeaTac. Service has resumed, but expect delays as crews and planes are repositioned. #AlaskaAir #SeaTac #TravelAlert
3m

Been on hold with @AlaskaAir for 1.5 hours and have not heard a human voice the whole time. Is customer service IT down too?
3m

20 hours into our return from Milan and of course @AlaskaAir has an IT outage. I can’t really knock them since their customer service has been so great to us for over a decade, but sheesh 40 mins from SeaTac and now we get diverted to Boise for *** knows how long.
3m

The @AlaskaAir app down and at checkout they say all the machines are down so everyone has to wait in line. No fun.
3m

AlaskaGold100/AlaskaGold75. 20 years of brand loyalty down the tubes with the last few months of Alaska’s “customer service” going downhill & ticketing, apps, website, not working right. From fraud (charging more for same class flight) failing to today, @AlaskaAir sucks currently
3m

not only is @AlaskaAir 's website having some sort of outage right now, it is consistently one of the worst I've used when it comes to buying flights. only been an issue after the recent redesign. giving me a flight different than the one I clicked on is... interesting!
5m

Im always MVP Gold but as I’m sitting here stuck for an extra hour (again) after landing, im finally switching away from @AlaskaAir. They’ve been letting me down more, and more, and more….and more.
5m

