Outage.Report

Is Best Buy down? ❌

Contacts:

No problems at Best Buy

15d

What a deal❗️ Get me the iPad I want @BestBuy Your site is been awfully painfull to order this ipad with nano texture 13-inch iPad Pro Wi‑Fi + Cellular 2TB with nano-texture glass - Space Black I rather order it from you than from apple. but w/e i guess apple it is

17d

I sent this to @BestBuySupport but fully sums up my current issue right now, because now even corporate is trying not to touch my issue, and this is not okay. I do have a long update for you, so bare with me. I received my laptop back in the same shape as it was given; in

21d

I think all these retailers have went down hill!! I use to love @BestBuy now they’re **** too. I purchased a Samsung odyssey g3 monitor and received with no power cable. They told me i can only bring to store and return/exchange. Cant just send a power cord tf

1m

Hi I have a problem with a protection plan for my phone. I had the plan and paid for a new phone since mine got damaged, and I got charged for the old phone. I fully intend to send the old phone back, but I got charged a large sum on my credit card. Please help. @BestBuySupport

1m

chat i bought a macbook air brand new from @BestBuy in 2022 and recently was kicked out of it with a prompt saying it was owned by @Starbucks how do i fix issue anyone pls.

1m

Anyone else had problems dealing with @BestBuyCanada /@BestBuySupport ?

1m

DO NOT buy appliances @BestBuy. Ordered 5 mo ago. Nothing showed up on delivery date. 2 weeks & 15+ hours on phone with @BestBuySupport + in store. Given new date after "de-sync" issues (twice). No delivery. Appliances still missing. Nobody can escalate to anyone who can fix.🤦🏼‍♂️

1m

Is it 3:18am? Yes. Have I been trying to fix the dead @msiUSA motherboard I bought from @BestBuySupport since 11pm? Yes. @GeekSquad appointment scheduled for tomorrow.

1m

Very disappointed with @BestBuy and @GeekSquad. Have been waiting a week for an appt to fix dishwasher and they cancel today with no notice! Terrible customer service!

2m

#Recall Alert: #BestBuy recalls over 287,000 #airfryers due to #overheating #issue that can #melt or #shatter parts

2m

I got off work, got on the iMac & tried to restore my phone. It wouldn’t work. I then went to @TMobile &they couldn’t help me. They recommended I go to @BestBuy , & @GeekSquad was finally able to fix my phone after 3 attempts.

2m

Playstation Portal LIVE at Bestbuy!

2m

Playstation Portal at select Bestbuy stores #ad

2m

Playstation Portal at some Bestbuy stores #ad

2m

.@BestBuy and @GeekSquad are horrendous. I've been trying to get my tablet fixed for months and they won't do anything unless I have a protection plan or membership. Whatever happened to my device is broken…you fix devices…you fix my broken device? BOOO! #bestbuysucks

2m

Hey @BestBuy @BestBuySupport why everytime I preorder games with a steelbook for pickup at store. Do I always have issues getting the steelbook? Currently at store trying to pick up my game and they won’t give me the steelbook that they have because it’s not tied to my order 🙃

2m

Hey @BestBuy don’t offer @Apple pay if you won’t accept it fix your stupid site ! Took 15 mins verification codes emails countless signing in and out to process a simple payment for an item.

3m

#bestbuy #bestbuysupport You can’t keep blocking/ignoring your problems. You ************* discriminating oathbreaking ******** will ******* pay what you owe, OR I WILL DRIVE YOU OUT OF GODFAMNED BUSINESS!!

3m

So @BestBuy cancelled my Amiibo order, then sent me an email saying they were giving me a $15 gift card as an apology. One problem: That yellow box is not clickable. Can we fix this, @BestBuySupport, or is the apology all I'm getting?

3m

I recommend against buying open-box items at @BestBuy. They did not include the monitor stand with my monitor, but @BestBuySupport will not help with it because I'm a little past the return window. (I hate to admit that I've had better customer support from Bezos's company!)