MTN Group, commonly referred to as MTN, is a major telecommunications company operating in various countries across Africa and the Middle East. MTN provides a wide range of telecommunications services, including mobile communication, data services, and digital solutions to individuals, businesses, and institutions
No problems at MTN
There were no incidents detected with MTN on 18 Feb 2024.
Overall on 18 Feb 2024 we received report mainly from Dammam, 🇸🇦 Kingdom of Saudi Arabia
I have paid for my rooter for the month of April on the 6th, today it’s the 20th and the rooter is still not working, when i call @MTNza , you just keep giving references every time or ultimately hang up. @MTNza, i paid, why are you not holding up your end of the deal????
No internet for a week now. Between @supersonicfibre and @MTNza no one is even trying to help. But that debit order will go through without fail, no issues collecting money but after sales service non existent
Yo @MTNza @MTNzaService WTF IS WRONG WITH YOUR CUSTOMER SERVICE? Day 7 is coming up and still nothing is resolved. I do hope you going to take 7 days off my subscription fee. Not one service agent has been able to help me or tell me why the issue isn’t being resolved.
I have had really good service from @MTNza but ever since my contract lapsed and I'm now on month to month, internet is mad slow, but I'm expected to pay R70 more every month - wouldn't be a problem if all worked as well as before. Ngathi it's time to look for a new provider🫠
I had a sim swap done @MTNzaService , having issues. Please assist
Please check DM, I had a sim swap done, experiencing issues 🙃@MTNza
Aibo guys am I the only one who’s been having network issues with @MTNza since last night my Wi-Fi is not working 😭
Is @MTNza having problems with their Wi-Fi?
Dude @MTNza, your network, fix it.
Hey there @MTNza I just recovered my phone number through Sim swap having lost my phone on Sunday. The airtime I had is still there, but the problem the data is I had is no longer there, over 50 GB, plz COME FIX THIS!
I am so disappointed with @MTNza refusal to cancel my contract with them after I spent a week with their phone with the sim having no service and they couldn’t resolve the issue for 6 days, i went to the shop a couple of times to get the issue resolved,
Not very chuffed with @MTNza This is now the 3rd day I'm trying to purchase a reward item, and all I get is an error. Very disappointing assistance being received from their @Twitter team, as well as customer care.
So, as per below, i've experienced my First issue with @MTNza I've been communicating with "BU" via my DMs I have not been waiting for long for my issue to be Resolved. For the Service i have received, i give "BU" a 10/10! Thank You very much!
i've been with @MTNza for a Month Now, and Today is the First Time i'm Experiencing Issues. Any Help?
After so long I finally leaving @MTNza the network issues is bad
Guys is anyone else experiencing a problem with the @MTNza network??😭😭😭😭
My internet has been down last night and this morning. I’ve restarted my router several times since last night with no resolve @MTNzaService @MTNza what is happening???
Why does @MTNza even bother offering these made4u deals when every time you try to buy the stupid bundle there’s a “problem processing your request” and I mean every single time!!
Why is my Wifi down chomi? @MTNza and I must wait until after 8am tomorrow to call the coverage department? A le sharp 🫠
Dear @MTNza, I lodged a complaint in early December. I have had a handful of replies, with 2-3 weeks in between each response. 28 Jan was the last reply. My simple billing issue has still not been addressed. Going on 3 months now. This is very disappointing.
Hey @MTNza would you be willing to take over our @Vodacom home fibre line? Been down for almost 3 and a half days, do not get any support, only empty promises, lies and half baked stories. #vodacomservicesuck
On Friday the 16th I went to @MTNza Store to purchase the uncapped home internet plan router, the consultant there gave me a router that is not working, I went to the store 4 times already and still the router is still not working and it's story after story.
Is @MTNza down or what? Haai the network is bad😧
Guys is anyone experiencing issues making outbound calls on @MTNza I get a message that the service has been suspended
Dear @MTNza, the below issue still not resolved. Please assist
@MTNza, your front desk office at Fourways Mall is asking me to call 135 when I lost my number through a fraudulent SIM swap. How do I call 135 when I have lost network connection??
Scammers calling from +27 63 215 2699 pretending they're stopping an illegal SIM swap on your number Tried calling MTN but their system has issues and drops calls They want me to go to a store to help them This number is a scam DO NOT GIVE THEM ANY INFO @MTNza