Is MTN down? ❌

Day 6 of #MTN outage in Margate KZN. Time to cancel. Excellent job @MTNzaService

I'm amazed at how pathetic the service is over at @supersonicfibre and @MTNza. Keeps billing customers after cancellation, WhatsApp service line not working, call center not answering phones, no replies on emails & service portal that is garbage. #BadService

Stop being so useless !!! We can't buy data on *120* and momo App cash in is not working it's only nonsense !!!! @Mtnza

I have my money on @MTNza momo account, I need to make an emergency payment to someone right now, guess what? I can't because their app is down. No communication, just nothing

Tower went down in my area on 15th October and @MTNza haven't brothered to fix it. I'm sure I'm not the only one impacted by this tower being down. Extremely disappointed with the service.

Is it just me or @mtnza is just not working today???

Dear @MTNza the interface on your app is problematic. When adding a new credit card 💳 on iPhone SE one cannot scroll down to the confirm/submit button at the bottom

Di chomi @MTNza how do I buy the "work from home" data? I keep getting an "error" message when I try to purchase

I've had the worst experience/customer service ever with @MTNza 😑 I don't know if anyone has experienced the same problem yoh..

Hey @MTNza, we've been experiencing really poor network coverage at home for the past 3 months despite having a reliable WiFi router. We're paying for a service we're not getting! Btw it was great in beginning Can you help us resolve this issue?

@MTNzaService so yall said yours technicians are working on it .. this is the 3rd day still no network .. I have to now ask neighbors to help me connect as they use other networks 😥😢😭😭.. Yet I will still be paying for a service that I didn’t receive…

Please explain to me like I'm 3, what is the reason for our outage, going on 7 days. Now all of a sudden its a tower and just this morning it was the national LTE error?🤨 @MTNza

Wtf is your problem? @MTNza

How do I get my phone network unlocked? I can't stand this network issue nomore @MTNza

Hey @MTNza your ****** network is down again, fix it

Anyone working for @MTNza, I need to upgrade my contract but I can't because I'm being told my number is found in the old system and nobody can help me upgrade,cancel or even migrate my number to the new system,it's been over 9 months of me trying to solve this issue

Is @MTNza down at the moment?

I have paid for my rooter for the month of April on the 6th, today it’s the 20th and the rooter is still not working, when i call @MTNza , you just keep giving references every time or ultimately hang up. @MTNza, i paid, why are you not holding up your end of the deal????

No internet for a week now. Between @supersonicfibre and @MTNza no one is even trying to help. But that debit order will go through without fail, no issues collecting money but after sales service non existent

Yo @MTNza @MTNzaService WTF IS WRONG WITH YOUR CUSTOMER SERVICE? Day 7 is coming up and still nothing is resolved. I do hope you going to take 7 days off my subscription fee. Not one service agent has been able to help me or tell me why the issue isn’t being resolved.

I have had really good service from @MTNza but ever since my contract lapsed and I'm now on month to month, internet is mad slow, but I'm expected to pay R70 more every month - wouldn't be a problem if all worked as well as before. Ngathi it's time to look for a new provider🫠

I had a sim swap done @MTNzaService , having issues. Please assist

Please check DM, I had a sim swap done, experiencing issues 🙃@MTNza

Aibo guys am I the only one who’s been having network issues with @MTNza since last night my Wi-Fi is not working 😭

Is @MTNza having problems with their Wi-Fi?

Dude @MTNza, your network, fix it.

Hey there @MTNza I just recovered my phone number through Sim swap having lost my phone on Sunday. The airtime I had is still there, but the problem the data is I had is no longer there, over 50 GB, plz COME FIX THIS!

I am so disappointed with @MTNza refusal to cancel my contract with them after I spent a week with their phone with the sim having no service and they couldn’t resolve the issue for 6 days, i went to the shop a couple of times to get the issue resolved,

Not very chuffed with @MTNza This is now the 3rd day I'm trying to purchase a reward item, and all I get is an error. Very disappointing assistance being received from their @Twitter team, as well as customer care.

So, as per below, i've experienced my First issue with @MTNza I've been communicating with "BU" via my DMs I have not been waiting for long for my issue to be Resolved. For the Service i have received, i give "BU" a 10/10! Thank You very much!