Videotron down? Outage map, service status, incidents history

Is Videotron down?

✅ Working normally

Videotron appears to be working normally — report volume is within the typical range for this time of day.

Last updated just now · 0 signals in the last 24h · within the normal range

Videotron is a major telecommunications company based in Quebec, Canada. It is a subsidiary of Quebecor Inc., a media and telecommunications conglomerate. Videotron primarily operates in the province of Quebec and offers a wide range of services to residential and business customers

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Videotron Outage Map

The map is generated based on the locations of users who submitted reports on the site

Videotron outage map · 2026-06-12

No outages have been reported for Videotron in the past 24 hours.

During the past 24 hours, we have received report mainly from Richmond

Jun

May

Apr

Mar

What’s typical for Videotron

Where reports usually come from

🇨🇦Canada100%

What people usually report

Not Working / Completely Down100%

Videotron reliability

none on record

Last incident

Incidents (12 mo)

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Avg duration

—

Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

I SWEAR TI ******* *** IF VIDEOTRON IS HAVING A ******* OUTAGE RIGHT NOW???? LET ME WATCH THE ******* CANADA GAME YOU ******* ***** WHAT THE ****???

3mo

Two straight days @Videotron internet is down. Clown service.

7mo

No internet #videotron Down since 7:00 p.m.

7mo

Videotron down ?

8mo

Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

11mo

Frequently asked questions

Is Videotron down right now?

Videotron appears to be working normally — report volume is within the typical range for this time of day.

Why is Videotron not working for me?

We're not detecting a broad Videotron outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Videotron outage?

We have no recorded outages for Videotron yet.

How do I report a Videotron problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Videotron is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Videotron's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.