Outage.Report

Is NatWest down? ❌

Contacts:

NatWest, also known as National Westminster Bank, is a major retail and commercial bank in the United Kingdom. It is one of the largest and most well-known banking institutions in the country, providing a wide range of financial products and services to individuals, businesses, and corporations

No problems at NatWest

7h

Thousands of customers have been affected by the @NatWest_Help banking app issues. People have been asked to use a local branch until the issues stop. Have you missed out on making a transaction today due the outage? If so, email us on matthew.browning@ae3media.co.uk #NatWest

7h

📱 #NWG NatWest apologizes for online and mobile banking outages, investigating login issues. Customers unable to access accounts, urged to use telephone banking or visit branches for transactions. Service disruption reported in the morning, with updates on resolving the problem provided.

11h

no correspondence from @NatWest_Help about the app being down smh

11h

Natwest telling users to get to a local branch as their banking app is down. My local branch is 12 miles away as you’ve closed them all 🤡

11h

#natwest @NatWest_Help I can’t go to my local branch, I gave agoraphobia , is it to much for you to let us know how long your services will be down ? Other organisations do and they don’t have our money .

11h

Dear @NatWest_Help, I cannot access your online banking system, nor your mobile app. Have you been hacked?

11h

#Natwest yeah we can login to the website say reports except we can't cos your security sends a code via the app that is down...

11h

Hey @NatWest_Help: genius situation. Your app is down, so tried to log into online banking, which sends a One Time Passcode… to the app!! Who didn’t think that one through properly?!!!🤬

11h

#natwest hilarious. Tried to phone you to transfer money as your app is down. The message tells me there’s a problem with the app but that I can use the app to transfer money 😂😂😂😂😂😂😂😂

11h

Thought it was just my NatWest app being a **** when I couldn't log in after they text me but glad to see it's the whole system down and not just me 👍

12h

NatWest app is down and @TicketmasterUK not recognising pre-sale codes for @youmeatsix tickets. It’s a good start to Tuesday 🙃

12h

It's a great idea having all my money in another account and not on my card until the app is down 🫣 @NatWest_Help useless.

12h

Poor show as status says no issues, yet I’ve been trying for past few hours online and via app 😩 @NatWest_Help very frustrating as pay day for my staff!

12h

@NatWest_Help Natwest app won’t open. Been trying an hour. Turned off and on. Wi-Fi and data. My card is locked and can’t unlock it on website-is that still correct??

12h

What’s up with @NatWest_Help app? Apparently this is a general problem.

12h

At 9 with Chris - The NatWest mobile banking app's gone down on what is payday for a lot of people.

12h

Hey @NatWest_Help your app and site are still down. I’ve seen your advice is to visit a local branch, but as you’ve closed all the ones closest to me for our “convenience” it’s not really possible. Well played? #natwest

12h

Can anyone recommend a bank that isn't @NatWest_Help as they are apparently having issues and an inability to communicate with their customers about it and I think it might be time to switch to a bank that gives a ****.

12h

Natwest service page doesn't say the problem could ever be their fault, why is that?

12h

Got a text from @NatWest_Help today I had entered my arranged overdraft which I know I haven’t and now I can’t access my account #natwest app and online is down!! So now I can’t log in to see why I have entered me overdraft 🤬

12h

App and online banking failing😡. Finally found out it's a 'major outage' but nothing from #natwest to let us know. Do they not have a 24/7 team ready to fix these problems quickly ? Waiting is not an option for a lot of their customers😡

12h

Not only is the @Natwest mobile app is down but my local store has now been closed. Tell me, how can I get to you to transfer money between my accounts when it costs to get to you? Not very well thought out was it 🙄 #NatwestDown

12h

Hi @NatWest_Help is there an issue with the app as I can’t sign in and need to do something urgently. Also tried online but the code isn’t being sent

12h

First month with @NatWest_Help payday comes and can't access any of my money to pay the bills, app is down, desktop is down. Yeah I think il stick to @HSBC_UK after all 🤦🏻‍♀️

12h

Any timeline on when the log in issues will be sorted @NatWest_Help I have bills to pay 🥲

12h

Good start to the morning. It appears the #Natwest app is down. @NatWest_Help

12h

Oh dear NatWest banking app is down. Not a good start to the morning 😕

12h

Come on @NatWest_Help . At the very least you could acknowledge if there is a problem and that you’re working on it. You must pay someone to do that coms? I don’t know, maybe communicate with your customers .

12h

Come for the ‘is NatWest down for everyone or just for me?’ tweets, stay for the discourse. no thanks soon as that bastarding little app is running again I’m off, before I start a fight with an American about outdoor cats or something

13h

Go to check if I got paid. Natwest App is down. Try to login to Online Banking. Need customer number. Can’t remember customer number any more because YOU DON’T NEED IT FOR THE APP. I knew it in 2009! But I have slept since then! What a fun and stress-free start to the day 🙃🙃