NatWest Down? Service Status, Map, Problems History

Reports in last 20 minutes

Mobile app not working - 100%

Outage History

Reports Dynamics EDT (GMT -04:00)

Received reports, mostly originating from Grantham, United Kingdom

NatWest Outage Map

Live

- Grantham
- Mobile app not working
2h

- London
- Website down
Oct 12

- Basingstoke
- Mobile app not working
Oct 11

- Basildon
- Mobile app not working
Oct 11

- Mobile app not working
Oct 11

- Mobile app crashes
Oct 10

Discussion

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Twitter Reaction

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October 12, 2019 7:55 PM
Paul Martin@paul_martin22
@VueHelp promotion codes aren't working on the site. I've just bought two through NatWest and the site says the voucher is not valid.
October 11, 2019 10:54 AM
Hunni Baybear@BaybearHunni
@NatWest_Help Is there a problem with the app? Can't log in. Says can't establish a connection.
October 11, 2019 10:53 AM
Martin harris@martin161087
@NatWest_Help is your app having problems
October 11, 2019 10:50 AM
Ian Campbell@ianjcam
Hi @NatWest_Help I’m having trouble logging in to the app, any known issues?
October 11, 2019 10:48 AM
Steh01@Steh011
@NatWest_Help Can’t log in. Says no internet connection.
October 11, 2019 10:46 AM
TheMrsHolmesxx@TheMrsHolmesxx
@NatWest_Help is there an issue with online banking/the app at the mo? Can’t get into mine at all
October 11, 2019 10:46 AM
Andrew BTCC@andrewkettle
@NatWest_Help it seem uk online banking is now working. Saying no internet connection when our internet is fine?
October 11, 2019 10:43 AM
kelsey@Kelseylaurenxo
@NatWest_Help helpful your online banking is down so I cant access any money
October 11, 2019 9:47 AM
Jacqueline Hortop@Jacquel65931446
@NatWest_Help hello I can't log in to my online a/c do you have technical issues?
October 11, 2019 2:08 AM
Dan@dan_wheatley
@NatWest_Help Why has this been the case for an hour? Nothing wrong with my 4G or WiFi!!!
October 10, 2019 7:23 AM
Lee@needtherapy
@NatWest_Help is the app down. No connection on 2 phones on WiFi and 4g? Arghhhhhh says no issues.
October 9, 2019 5:30 PM
Ruth Agius@agius_ruth
@NatWest_Help bad customer service in Cardiff. One screen in use. 17 customers queuing. Machines not working. Why should I stay with you?
October 8, 2019 10:19 PM
Lu@TweetyLu_
@NatWest_Help hi is the app down? Hasn’t let me logged in all day!
October 6, 2019 10:24 AM
mol.@molinnit
@NatWest_Help is online banking down? i press “log in” and just get an error :/
October 6, 2019 12:34 AM
Ⓗⓞⓛⓛⓨ@SimHolly1
@NatWest_Help I cant access my online banking after changing phones, need help
October 5, 2019 9:26 PM
Ell Roddy@ell_roddy
@NatWest_Help is the app down? I cant login. I've deleted and downloaded the app again and still no joy...
October 5, 2019 12:29 PM
oh ya cunt thats a slice eh cam@CammyRobertson_
@NatWest_Help is online banking down? Can’t log in
October 5, 2019 9:08 AM
Jo Clark@joannaclark2
@NatWest_Help are there problems with paying for items online via your debit cards this morning ?
October 5, 2019 7:11 AM
Samantha Nicole@SamanthaNicBlog
@NatWest_Help are there any issues with the mobile app? Any time I try to log in it just says ‘oops! We’ve had to log you out’
October 4, 2019 11:20 PM
David Fallon@_davidfallon
@NatWest_Help is your app down?

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Outage History