Outage.Report

Is Sky down? ❌

Contacts:

Sky is a major media and telecommunications company in the United Kingdom. It offers a wide range of services, including satellite television, broadband internet, landline telephone, and mobile phone services. Sky is known for its comprehensive entertainment offerings and is a prominent player in the UK's media and entertainment industry

No problems at Sky

4h

Hey @bt_uk @SkyHelpTeam had fiber installed by open reach an came back to an a cable attached to the centre of my house. Just so it's nice and easy to run the cable down. It could of been attached to the left or right!?!? Unacceptable and the chat bots are most unhelpful.

1d

Hey @SkyHelpTeam is there some reason you can’t seem to sort the issue with a raised ticket on my broadband? Been going on nearly a month now. I’ve complained twice and yet still nothing being done.

2d

Trying to sign in to Sky via the Virgin Media link and it just keeps coming up with an error. Please sort this out @SkySports @SkyHelpTeam

3d

ℹ Outage – Stourbridge There is currently an outage in the above area affecting Broadband & Talk customers. We're sorry for any inconvenience caused by this outage.

4d

Don’t even get me started on @SkyUK ability to perform a simple task like deliver a replacement box for one that got fried by a major power outage.

4d

Why is my @SkyUK internet not working plz :(

5d

Anybody had experience of @SkyHelpTeam , did you get your issue resolved?

9d

Hi @SkyHelpTeam is is there an outage problem in Hampshire by any chance? because we've got no Internet at all?

9d

Why am I getting this error message @SkyHelpTeam? 2nd day now that I can't watch the channel on my sky glass.

10d

Massive thank you to #Matthewmsi52 in #retentions at @SkyUK. So much help & advice re: my longstanding email issues. I got a lot further with his help than I’ve ever done with @SkyHelpTeam & @Yahoo

10d

Great work @SkyUK today is day 6 of no Mobile Data to my phone. Please admit there is a network issue for some users…. #skymobile #dataoutage

11d

Hi @SkyHelpTeam my Sky Q box is constantly freezing when watching both live tv and recordings and decided to do it at random… issue is starting to get worse and more often?

11d

ℹ​ Outage – Stourbridge There is currently an outage in the above area affecting Broadband & Talk customers. We're sorry for any inconvenience caused by this outage.

12d

Could you tell me when the outage problem in dh96fh will be sorted please @SkyHelpTeam

12d

#Sky many issues with the Irish tv channels @SkyIreland @SkyHelpTeam @skyuk

14d

Really good this Sky Stream...that's sarcasm btw! I'd get a clearer picture using a Gameboy!! Oh and it's not my internet connection that's the issue. @skytv @SkyHelpTeam

14d

Got to give it to @skytv @SkyHelpTeam reported a broadband issue yesterday, engineer booked, attended and fixed within 24 hours! Credit where credit is due thats great service!

15d

Anyone else experiencing lip sync problems with @skytv the last few days. It's annoying. I've tried adjusting the oms like suggested but to no avail. @SkyHelpTeam .

16d

Since the issues with data with @SkyHelpTeam a week or so ago, the data is still awful, and the WiFi at home l is also not working as well as it used to. Anyone recommend any other networks? Had so much trouble with sky over the last few years think it’s time to change.

16d

Have a @SkyHelpTeam planned phone call today to discuss the ongoing issues with our mobiles. As you can see, once again phone are not working. Since 4th April, we've been out of action 15/16 days with the rest of the days it only works intermittently, Shocking service

16d

Tried to cancel our broadband last week and was told there was a glitch in the system., what is going on @SkyHelpTeam @SkyUK someone was meant to phone back and I’m still waiting! Not good for someone whose been a customer for over 18years

17d

Still can’t get @discoveryplus on sky even though I have @tntsports. How many more times do I have to ring @SkyHelpTeam before this issue gets resolved. Must be half a dozen times already. Absolute 💩💩💩

17d

ℹ​ Outage – South West England There is currently an outage in the above area affecting Broadband & Talk customers. We're sorry for any inconvenience caused by this outage.

19d

Hi @SkyHelpTeam - my wife (on my account) has no mobile data since your issues last week. Ordered a replacement sim which arrived today and has been activated but still no mobile data.

19d

Well still no wifi. I have a @SkyUK engineer here and it looks like a fault in the lines which is a @WeAreOpenreach issue so now I’m probably gonna have to wait ages for them to fix it! I’m so over this!! 😭😤🤬

20d

@SkyHelpTeam can someone please sort out my home move! Been waiting ages with no update because an error has been made your end on my account.

20d

Cannot even phone @SkyHelpTeam SkyMobile down for at least the 3rd time in a few weeks - unacceptable.

22d

Any updates on the outage in East Devon @SkyHelpTeam? Went down just after 3pm yesterday. 3 kids doing online homework last night after their 1st day back at school after the holidays was interesting only using 4G! It took ages.

22d

At times the network as problems so u got to know @SkyUK @SkyCinema

23d

More problems with Sky Mobile. So so poor. And all I will get is ‘can you please send us a message’ @SkyHelpTeam