Is Sky down? ❌

hey @SkyUK @SkyHelpTeam it was great being your customer for 4 days! you left me with no internet, told me it's not meant for working from home and refused to give contacts for the compensation/complaints team. great trustpilot reviews too!

.@skyhelpteam Why can't you respond to email asking for confirmation of an alleged date to sort broadband 3 weeks after previously failed to do so? Email response to first just asked me to message or call you. Must be deliberately trying to grind down, after this 3rd May:

Update on my internet... I'm doomed! 🤣 @SkyUK have emailed me informing me there is an issue with my line, and they can't resolve it, so I'm free to leave. Spoke with one of the support guys and apparently their system won't even allow him to book a @WeAreOpenreach engineer🙄

It pays to speak with your neighbors 😊 Earlier after speaking with @SkyUK about my internet issues and them saying it can’t be resolved, I asked the lady next door… Same package and both with Sky, but nowhere near the same service! My 3.7 vs her 56.8… not happy at all!

Another day another @SkyUK broadband issue.. not it wont stay connected.. disconnects every 15 minutes then have to wait till wednesday for help? Tf...but my bills late your on the phone the same day... joke

Hello @SkyHelpTeam, I'm trying to order broadband for my parents but getting an error message: Unfortunately, we can't complete your order online Please call 0333 759 4830 for assistance. I don't want to make a call - is there a way around this, please? Stuart

@iamwinner6161 Thanks for the reply. That would confirm there is an outage in your area and that'll be fixed as soon as possible. My apologies for the downtime and for any frustration caused. ^MC

Hey @bt_uk @SkyHelpTeam had fiber installed by open reach an came back to an a cable attached to the centre of my house. Just so it's nice and easy to run the cable down. It could of been attached to the left or right!?!? Unacceptable and the chat bots are most unhelpful.

Hey @SkyHelpTeam is there some reason you can’t seem to sort the issue with a raised ticket on my broadband? Been going on nearly a month now. I’ve complained twice and yet still nothing being done.

Trying to sign in to Sky via the Virgin Media link and it just keeps coming up with an error. Please sort this out @SkySports @SkyHelpTeam

ℹ Outage – Stourbridge There is currently an outage in the above area affecting Broadband & Talk customers. We're sorry for any inconvenience caused by this outage.

Don’t even get me started on @SkyUK ability to perform a simple task like deliver a replacement box for one that got fried by a major power outage.

Why is my @SkyUK internet not working plz :(

Anybody had experience of @SkyHelpTeam , did you get your issue resolved?

Hi @SkyHelpTeam is is there an outage problem in Hampshire by any chance? because we've got no Internet at all?

Why am I getting this error message @SkyHelpTeam? 2nd day now that I can't watch the channel on my sky glass.

Massive thank you to #Matthewmsi52 in #retentions at @SkyUK. So much help & advice re: my longstanding email issues. I got a lot further with his help than I’ve ever done with @SkyHelpTeam & @Yahoo

Great work @SkyUK today is day 6 of no Mobile Data to my phone. Please admit there is a network issue for some users…. #skymobile #dataoutage

Hi @SkyHelpTeam my Sky Q box is constantly freezing when watching both live tv and recordings and decided to do it at random… issue is starting to get worse and more often?

ℹ​ Outage – Stourbridge There is currently an outage in the above area affecting Broadband & Talk customers. We're sorry for any inconvenience caused by this outage.

Could you tell me when the outage problem in dh96fh will be sorted please @SkyHelpTeam

#Sky many issues with the Irish tv channels @SkyIreland @SkyHelpTeam @skyuk

Really good this Sky Stream...that's sarcasm btw! I'd get a clearer picture using a Gameboy!! Oh and it's not my internet connection that's the issue. @skytv @SkyHelpTeam

Got to give it to @skytv @SkyHelpTeam reported a broadband issue yesterday, engineer booked, attended and fixed within 24 hours! Credit where credit is due thats great service!

Anyone else experiencing lip sync problems with @skytv the last few days. It's annoying. I've tried adjusting the oms like suggested but to no avail. @SkyHelpTeam .

Since the issues with data with @SkyHelpTeam a week or so ago, the data is still awful, and the WiFi at home l is also not working as well as it used to. Anyone recommend any other networks? Had so much trouble with sky over the last few years think it’s time to change.

Have a @SkyHelpTeam planned phone call today to discuss the ongoing issues with our mobiles. As you can see, once again phone are not working. Since 4th April, we've been out of action 15/16 days with the rest of the days it only works intermittently, Shocking service

Tried to cancel our broadband last week and was told there was a glitch in the system., what is going on @SkyHelpTeam @SkyUK someone was meant to phone back and I’m still waiting! Not good for someone whose been a customer for over 18years

Still can’t get @discoveryplus on sky even though I have @tntsports. How many more times do I have to ring @SkyHelpTeam before this issue gets resolved. Must be half a dozen times already. Absolute 💩💩💩

ℹ​ Outage – South West England There is currently an outage in the above area affecting Broadband & Talk customers. We're sorry for any inconvenience caused by this outage.