Outage.Report

Is Virgin Media down? ❌

Contacts:

Virgin Media is a telecommunications company in the United Kingdom that offers a range of services, including broadband internet, television, mobile phone, and landline telephone services. It is a major player in the UK's telecommunications and media industry, providing bundled packages that combine various services for customers

No problems at Virgin Media

Outage Reports

Showing history data for 24 Dec 2023Back to today
Logo24 Dec03:0006:0009:0012:0015:0018:0021:00

Incidents

There were no incidents detected with Virgin Media on 24 Dec 2023.

Outage Map📍

Virgin Media outage map · 24 Dec 2023

Reports Summary

Overall on 24 Dec 2023 we received reports England - London, Huddersfield

2h

Looks like I'm offline all weekend. My Internet dropped this morning and its not came back. I'm a new Virgin Media customer and so far they're making me frustrated. Engineer booked for Monday

5h

.@virginmedia sending this email while there’s been a full outage for now 8 hours is rich…

7h

Dear @virginmedia I really love your internet speed but when WiFi goes off (broadband reset) 4G mobile data doesn’t work in the house 🤦‍♀️ it’s too slow 😩 yourselves & 02 need to have a rethink to resolve this problem 🩷 I can get 5G mobile data but only outside 🤦‍♀️

11h

Whats going on @virginmedia there is no internet connection.

12h

******* great stuff... no Internet again beacuse @virginmedia don't know how to pull a new ******* cable in knocking of the entire for the third time this week 🤦‍♂️🤦‍♂️🤦‍♂️

1d

Broadband down ONCE again. #VirginMedia

1d

O2 priority app not working with the virgin media login 😡

3d

Well done the @virginmedia Twitter Team for sorting out the problem. Outage closed. New contract in place and speed increased. Couldn't ask for better service after my earlier phone call disappointment.

4d

If you have experienced @virginmedia issues report it here

4d

For the past fortnight my @virginmedia gigabyte connection has done nothing but intermittently drop. The online help page is pointing to an issue with the router, so doing a massive reset of it. Fingers crossed this fixes the issues, but I never had these problems before

4d

Our internet and phones are down....thanks @virginmedia for picking the busiest day of the year! 😂 If you are trying to contact us we are hoping an engineer will be fixing it tomorrow 🤞 Website is fully operational and the shop is open 👍

4d

Great @virginmedia down again 😕 glad my contract is nearly up #virginmedia

5d

This is getting annoying now 🤬 For 3 days in a row, multiple times a day, our @virginmedia broadband keeps turning off 🤬 Try and call, get something about "intermittent problems", told to reset everything - then several hours later it goes off again 🤬

5d

So no internet issues with @virginmedia for a few months and now we just recontract (as we have no other option) and internet goes down yet again. No way of reporting outage as according to their site everything is fine.

5d

So you pay @virginmedia for internet/wifi and because the wifi doesn't reach one of my rooms they want £8 a month for a pod to fix the problem! 😡🤬😡 #RipOff

5d

@virginmedia any particular reason my wifi has decided to just randomly cut the internet off at 2am? I was in the middle of something. Not the first time it’s happened. Just because it’s off-peak doesn’t mean people aren’t using it.

6d

Anyone else hitting issues with Virgin Media ?? We’re being told 24 hours to fix broadband !! @virginmedia #CriticalIssues #maslowheirarchy of needs !

8d

Just what we need on a Friday evening @virginmedia to let us down and the Internet to go down, yey

8d

Hi @virginmedia please stop texting me to say my services have been fixed when you know that they haven't 😒! My Virgin Media broadband has been down for most of the day. It's extremely annoying. 😔 #virginmediadown #broadbanddown #crapservice #dishonesttexts #charlatans

8d

This is what we want folks, get yourself an Internet Provider that posts memes rather than fixing connectivity issues. Really great, @virginmedia

8d

Virgin Media was down for most of yesterday and is still down this morning 🙄

9d

A seven hour outage on broadband and TV services today from the clowns at #virginmedia Not a hint of any compensation of course. Utterly useless provider.

9d

Got Life Connect for dad. He’s with Virgin Media and doesn’t have an ADSL box. Couldn’t get phone line and LC box connected at same time. Called customer support, who sent a cable to fix this. Duplicate of one we already had. Called cs again. ‘Plug the phone into LC box’ 🙄

9d

New bill from @virginmedia includes advice of price increase and link to upgrade package, except for an 'Oops something went wrong' error message!!

9d

Dear @virginmedia I’m off sick and feeling bored and really isolated, mostly because I cannot access my internet because your ****** “service” keeps dropping out, cant access my social media or streaming services, your service is abysmal, and its not my issue it’s yours!

10d

3rd WiFi outage in as many months. What is the matter with your broadband service @virginmedia? Overpriced and hopeless.

10d

You need to fix this @virginmedia - I had to go to the office as unable to work from home with no internet. This costs both time and money... 😡

10d

2) The fix time is back to the usual 7.04pm but with no one in the vicinity it is hard to have faith that @virginmedia will indeed have the broadband back up and running today. Engineers say faults in the area, voice message says upgrades. They can't even decide what to blame

10d

new single is released into the world! I don’t know how we’ve managed it but as a cross-promotion Virgin Media have taken my exhortation to “turn off your router” very literally because my internet has been down since last night.

10d

Anyone else noticed any issues connecting to certain AWS hosted services since last night on @virginmedia? For example FlightRadar24 site loads but no planes display. It seems to use this data feed hosted on AWS and times out after hitting the first VM core hop.