Outage.Report

Is Virgin Media down? ❌

Contacts:

Virgin Media is a telecommunications company in the United Kingdom that offers a range of services, including broadband internet, television, mobile phone, and landline telephone services. It is a major player in the UK's telecommunications and media industry, providing bundled packages that combine various services for customers

No problems at Virgin Media

13h

After a long day, you kick back on the sofa, pour yourself a drink and then to have a little bing of #ClarksonsFarm, and boom! #VirginMedia #BB is down again. Time to look for another supplier me thinks. #BRSK maybe 🤔

20h

To the guys at @virginmedia unfortunately the 11 streaming channels you have added this morning don’t work 😢 I pressed red to launch and I’m just met with a lovely black screen, it seems like it’s exactly the same issue with the channels you added a month ago

4d

.@virginmedia so then. Internet broken which generates this error. Which cannot be turned off. So an internet problem causes a denial of service impact on TV. Great work. Kill 2 services from the failure of 1.

4d

Anyone else having problems with Virgin Media broadband? #virginmedia

4d

Looks like the virgin media WiFi is down yet again

5d

Death ✅ Taxes ✅ Virgin Media Wifi going down on a weekend ✅

6d

Shocking service from @virginmedia. Was told that my services wouldn’t end until Wednesday, when my new service starts Thursday. However, everything has been stopped today, leaving me with no internet ahead of a very important exam tomorrow for university! Thanks @virginmedia

6d

Looks like I'm offline all weekend. My Internet dropped this morning and its not came back. I'm a new Virgin Media customer and so far they're making me frustrated. Engineer booked for Monday

6d

.@virginmedia sending this email while there’s been a full outage for now 8 hours is rich…

6d

Dear @virginmedia I really love your internet speed but when WiFi goes off (broadband reset) 4G mobile data doesn’t work in the house 🤦‍♀️ it’s too slow 😩 yourselves & 02 need to have a rethink to resolve this problem 🩷 I can get 5G mobile data but only outside 🤦‍♀️

7d

Whats going on @virginmedia there is no internet connection.

7d

******* great stuff... no Internet again beacuse @virginmedia don't know how to pull a new ******* cable in knocking of the entire for the third time this week 🤦‍♂️🤦‍♂️🤦‍♂️

7d

Broadband down ONCE again. #VirginMedia

7d

O2 priority app not working with the virgin media login 😡

9d

Well done the @virginmedia Twitter Team for sorting out the problem. Outage closed. New contract in place and speed increased. Couldn't ask for better service after my earlier phone call disappointment.

10d

If you have experienced @virginmedia issues report it here

10d

For the past fortnight my @virginmedia gigabyte connection has done nothing but intermittently drop. The online help page is pointing to an issue with the router, so doing a massive reset of it. Fingers crossed this fixes the issues, but I never had these problems before

10d

Our internet and phones are down....thanks @virginmedia for picking the busiest day of the year! 😂 If you are trying to contact us we are hoping an engineer will be fixing it tomorrow 🤞 Website is fully operational and the shop is open 👍

11d

Great @virginmedia down again 😕 glad my contract is nearly up #virginmedia

11d

This is getting annoying now 🤬 For 3 days in a row, multiple times a day, our @virginmedia broadband keeps turning off 🤬 Try and call, get something about "intermittent problems", told to reset everything - then several hours later it goes off again 🤬

11d

So no internet issues with @virginmedia for a few months and now we just recontract (as we have no other option) and internet goes down yet again. No way of reporting outage as according to their site everything is fine.

11d

So you pay @virginmedia for internet/wifi and because the wifi doesn't reach one of my rooms they want £8 a month for a pod to fix the problem! 😡🤬😡 #RipOff

12d

@virginmedia any particular reason my wifi has decided to just randomly cut the internet off at 2am? I was in the middle of something. Not the first time it’s happened. Just because it’s off-peak doesn’t mean people aren’t using it.

12d

Anyone else hitting issues with Virgin Media ?? We’re being told 24 hours to fix broadband !! @virginmedia #CriticalIssues #maslowheirarchy of needs !

14d

Just what we need on a Friday evening @virginmedia to let us down and the Internet to go down, yey

14d

Hi @virginmedia please stop texting me to say my services have been fixed when you know that they haven't 😒! My Virgin Media broadband has been down for most of the day. It's extremely annoying. 😔 #virginmediadown #broadbanddown #crapservice #dishonesttexts #charlatans

14d

This is what we want folks, get yourself an Internet Provider that posts memes rather than fixing connectivity issues. Really great, @virginmedia

15d

Virgin Media was down for most of yesterday and is still down this morning 🙄

15d

A seven hour outage on broadband and TV services today from the clowns at #virginmedia Not a hint of any compensation of course. Utterly useless provider.

15d

Got Life Connect for dad. He’s with Virgin Media and doesn’t have an ADSL box. Couldn’t get phone line and LC box connected at same time. Called customer support, who sent a cable to fix this. Duplicate of one we already had. Called cs again. ‘Plug the phone into LC box’ 🙄