Outage.Report

Is Virgin Media down? ❌

Contacts:

Virgin Media is a telecommunications company in the United Kingdom that offers a range of services, including broadband internet, television, mobile phone, and landline telephone services. It is a major player in the UK's telecommunications and media industry, providing bundled packages that combine various services for customers

No problems at Virgin Media

16h

Does anyone else have stuttering sound issues with @SkySportsF1 UHD? No issues on the HD channel but the UHD is a pain. I'm on @virginmedia so any help to fix this would be great. The HD channel is too soft (looks like someone turned quality down when UHD channel launched) #f1

21h

Hi @virginmedia Can I have an update on the outage affecting BH15 1EP please? It’s been down over 24 hours now. No broadband, no TV. Have been checking Service Status page and opted for updates but no real information. Please advise. Thank you.

1d

Once again @virginmedia goes down on a Friday and they cant get anybody out until Monday so no TV or Internet all weekend! Roll on when my contract ends! 👍 Heres some picks and exchanges from this morning! ⤵️

1d

After a long day, you kick back on the sofa, pour yourself a drink and then to have a little bing of #ClarksonsFarm, and boom! #VirginMedia #BB is down again. Time to look for another supplier me thinks. #BRSK maybe 🤔

1d

To the guys at @virginmedia unfortunately the 11 streaming channels you have added this morning don’t work 😢 I pressed red to launch and I’m just met with a lovely black screen, it seems like it’s exactly the same issue with the channels you added a month ago

5d

.@virginmedia so then. Internet broken which generates this error. Which cannot be turned off. So an internet problem causes a denial of service impact on TV. Great work. Kill 2 services from the failure of 1.

5d

Anyone else having problems with Virgin Media broadband? #virginmedia

5d

Looks like the virgin media WiFi is down yet again

7d

Death ✅ Taxes ✅ Virgin Media Wifi going down on a weekend ✅

7d

Shocking service from @virginmedia. Was told that my services wouldn’t end until Wednesday, when my new service starts Thursday. However, everything has been stopped today, leaving me with no internet ahead of a very important exam tomorrow for university! Thanks @virginmedia

7d

Looks like I'm offline all weekend. My Internet dropped this morning and its not came back. I'm a new Virgin Media customer and so far they're making me frustrated. Engineer booked for Monday

7d

.@virginmedia sending this email while there’s been a full outage for now 8 hours is rich…

7d

Dear @virginmedia I really love your internet speed but when WiFi goes off (broadband reset) 4G mobile data doesn’t work in the house 🤦‍♀️ it’s too slow 😩 yourselves & 02 need to have a rethink to resolve this problem 🩷 I can get 5G mobile data but only outside 🤦‍♀️

8d

Whats going on @virginmedia there is no internet connection.

8d

******* great stuff... no Internet again beacuse @virginmedia don't know how to pull a new ******* cable in knocking of the entire for the third time this week 🤦‍♂️🤦‍♂️🤦‍♂️

8d

Broadband down ONCE again. #VirginMedia

8d

O2 priority app not working with the virgin media login 😡

10d

Well done the @virginmedia Twitter Team for sorting out the problem. Outage closed. New contract in place and speed increased. Couldn't ask for better service after my earlier phone call disappointment.

11d

If you have experienced @virginmedia issues report it here

11d

For the past fortnight my @virginmedia gigabyte connection has done nothing but intermittently drop. The online help page is pointing to an issue with the router, so doing a massive reset of it. Fingers crossed this fixes the issues, but I never had these problems before

11d

Our internet and phones are down....thanks @virginmedia for picking the busiest day of the year! 😂 If you are trying to contact us we are hoping an engineer will be fixing it tomorrow 🤞 Website is fully operational and the shop is open 👍

12d

Great @virginmedia down again 😕 glad my contract is nearly up #virginmedia

12d

This is getting annoying now 🤬 For 3 days in a row, multiple times a day, our @virginmedia broadband keeps turning off 🤬 Try and call, get something about "intermittent problems", told to reset everything - then several hours later it goes off again 🤬

12d

So no internet issues with @virginmedia for a few months and now we just recontract (as we have no other option) and internet goes down yet again. No way of reporting outage as according to their site everything is fine.

12d

So you pay @virginmedia for internet/wifi and because the wifi doesn't reach one of my rooms they want £8 a month for a pod to fix the problem! 😡🤬😡 #RipOff

13d

@virginmedia any particular reason my wifi has decided to just randomly cut the internet off at 2am? I was in the middle of something. Not the first time it’s happened. Just because it’s off-peak doesn’t mean people aren’t using it.

13d

Anyone else hitting issues with Virgin Media ?? We’re being told 24 hours to fix broadband !! @virginmedia #CriticalIssues #maslowheirarchy of needs !

15d

Just what we need on a Friday evening @virginmedia to let us down and the Internet to go down, yey

15d

Hi @virginmedia please stop texting me to say my services have been fixed when you know that they haven't 😒! My Virgin Media broadband has been down for most of the day. It's extremely annoying. 😔 #virginmediadown #broadbanddown #crapservice #dishonesttexts #charlatans

15d

This is what we want folks, get yourself an Internet Provider that posts memes rather than fixing connectivity issues. Really great, @virginmedia