Outage.ReportIs Helium Mobile down?
Working normallyHelium Mobile appears to be working normally — report volume is within the typical range for this time of day.
Helium Mobile Outage Map
Helium Mobile reliability
Based on no recorded incidents over the last 12 months.
Outage history
No incidents recorded in the last 12 months.
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Frequently asked questions
Is Helium Mobile down right now?
Helium Mobile appears to be working normally — report volume is within the typical range for this time of day.
Why is Helium Mobile not working for me?
We're not detecting a broad Helium Mobile outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.
When was the last Helium Mobile outage?
We have no recorded outages for Helium Mobile yet.
How do I report a Helium Mobile problem?
Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.
How does Outage.Report know if Helium Mobile is down?
We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Helium Mobile's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.
