Outage.Report

Is Jagex down? ❌

Contacts:

Jagex is a British video game developer and publisher, most well known for developing and maintaining the popular online game, RuneScape. The company was founded in 2001 and has since grown to become one of the largest and most successful game developers in the UK

No problems at Jagex

Outage Reports

Showing history data for 26 Aug 2024Back to today

Incidents

There were no incidents detected with Jagex on 26 Aug 2024.

Outage Map📍

Jagex outage map · 26 Aug 2024

Reports Summary

Overall on 26 Aug 2024 we received report mainly from Sydney, 🇦🇺 Australia

Past Incidents

2m

Looks like runelite is down? @JagexSupport

2m

Runescape down. @JagexSupport @RuneScape

2m

#osrs @JagexSupport @Jagex I am having big issues with the C++ client, it runs smoothly at 30 fps then it freezes for a few seconds and the load on my GPU and CPU goes way down when it freezes. I tried clearing cache, reinstalling game, updating drivers, nothing helps

2m

@JagexSupport why is my DXP timer ticking down while paused...?

2m

@JagexSupport @Jagex It looks like the issue got sorted in about 15 minutes. There was a spike of people reporting it on down detector.

2m

@JagexSupport heads up, login servers down

2m

@Jagex @JagexSupport ?? The server down?

4m

@JagexAsh @OldSchoolRS @JagexSupport #OSRS I have bought and been charged 6 (3 + 3) Bonds and have not recived any, could you help me out?

4m

@JagexSupport See, it doesn't see my membership, my account name, nothing. it doesn't say 'upgrade' so what is going on?

4m

@JagexSupport It NEVER OFFERS for me to IMPORT my character it doesn't see it even tho i've been getting emails every month about that one character.

4m

@JagexSupport I'm just logging back into @RuneScape for the first time in a few years. I think I got hacked bc all my holiday rares and money are gone. Is there anyway to get my stuff back?

4m

@JagexSupport #osrs hi I’m awaiting to hear back from a false temp ban, can someone look into this please

4m

@JagexSupport what do I do to get my acc back

4m

@JagexSupport @JagexAsh @JagexHalo @Jagex_Mark @JagexKieren @JagexRamen Also when trying to sign in with my username I get this message as if my account does not exist.

4m

@JagexSupport need help account has been hijacked

4m

@JagexSupport trying to recover a hacked account but not getting any response from support.. ticket is Jagex #5293860

4m

@JagexSupport @OldSchoolRS @JagexTwisted anyone able to unlock my alt account * hai la noi* please? Got locked after I traded max gear from my main *i am dutch* to my alt in january. it's been locked for over 4 months. 25+unlock appeals denied or so, been playing this acc 15+yrs

4m

@JagexSupport been nearly 48hours I submitted my unable to recover form and no response. someone imported my osrs account into a jagex account and I’ve lost access Jagex #5287722 ticket

4m

@JagexSupport My old main has been banned for almost 4 years now and I was wondering when the appeal would give me another chance, as its already been 4 years

4m

@tappokone @JagexSupport @OldSchoolRS **** my account got hacked and they banned me…

4m

@JagexSupport no response yet it’s been over 24 hours about my hacked account. please help Jagex #5287722 ticket number

4m

@JagexSupport Link not found

4m

@JagexSupport What do I do if my account was hacked and banned for botting and the hacker already used my appeal?

4m

@JagexSupport I'd go back and get more solid information but as you know I cannot access the email to find it... I literally have my authenticator. Logged in a few days ago. My account is essentially banned as I will never be able to unlock it because I cannot access the email...

4m

@JagexSupport With all the respect, I need manual help? None of these options work, I can’t unlock because I don’t don’t receive emails…I can’t change the email because I don’t receive the confirmation… I physically DO NOT receive any emails so how can I change anything or unlock the acc?

4m

@JagexSupport Can't log in on Desktop or Mobile

4m

@JagexSupport I'm having trouble logging in now, the website said I was blocked when I went to make a new profile? Me and My friend were going to start new accounts and do GIM. But now nothing will even load. Please help

4m

@JagexSupport If I can’t get back into my account can you guys at least stop charging me for membership

4m

@Anduhhreww @JagexSupport @JagexAsh @JagexLight @JagexHalo @Jagex same issue and I can't even submit a ticket because I can't log in, not on mobile, pc, the website, jagex launcher.. anything

4m

@JagexSupport I have received an email to reset the password for my account but the link provided doesn’t work and your help center doesn’t have a section for that. What do