Outage.Report

Is Xfinity down? ❌

Contacts:

Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. It is the largest provider of cable broadband in the U.S. by coverage area.

No problems at Xfinity

1h

11:17 pm disconnected @AppleSupport after 1 hour 6 minutes. Called back &WENT OFF FOR 37 minutes on the poor girl (Sherry) who had the misfortune of taking my all. Comcast is STILL down. I filed a report around 5 and still no resolution 2:33am 11:54 pm @Xfinity

13h

complained about a company online maybe once ever. But. @Xfinity @XfinitySupport is hands down THE worst customer service and company you could ever use. I’ve spent over 8 hours dealing with them with no resolution. Do not use. Ever. I will be getting out of my contract stat.

17h

How is @Xfinity still in business? Second time this week I’ve had to reset my router because the internet went down. This is unacceptable

22h

This is to say a WiFi Adapter intentionally left unused for six months was allowed to automatically log into an Xfinity Wifi Hotspot, following forced re-logins on other devices after power outages or other unique instances requiring credentials such as subscription cancellation.

1d

**** Xfinity better give me a ******* credit for the wifi not working for hrs smh

1d

Just got the power restored yesterday, now dealing with Xfinity outage 😭.. I cant!

1d

Yo @Xfinity count your days because this week long outage that’s every other hour about to be my finale reason. #DC

1d

Some country is hacking the US infrastructure right now. Xfinity is down with outages we’re being hacked right now

1d

what is with xfinity wifi keep being down 😭

1d

1/2 Well, well, well . . . Looks like @xfinity is having more connectivity issues or planned maintenance that will of course be blamed on my modem. The same modem that was working fine before about this same time yesterday and from the early morning hours until about 10 min ago.

1d

Dear @Xfinity Stop having outages, I had less with @TMobile home internet in the last two years than with you in the last month. This is messing with not only my business but my wife’s. Ps. Why do you have approx the same latency?! Averaging around 75ms on Ethernet is a joke.

2d

xfinity might be the most useless provider imaginable. constant outages, and a website that doesn’t work at all. why even have an outage map if you make it entirely unusable?

2d

****, four hours and my cable and internet are still out come on @Xfinity get it together will ya! You keep raising my bill and start going down all the time, not cool.

2d

Come on Xfinity. You sent two emails last week that service was being worked on. One for today then an updated one that it was tomorrow. My WiFi is down today. So I have to rearrange my schedule and go into the office now. ******* ****.

2d

First time with @Xfinity and I already hate them. Saying there’s an outage due to severe weather when it’s sunny and 90 degrees. Internet been out 5hrs and counting and customer service and their ai assist has been no help. @ATT would never! But att doesn’t have fiber here 😞.

2d

The most bizarre @Xfinity experience ever. My internet was down so I contacted customer support. They told me my service got disconnected “due to some technical service error”, then instead of fixing the issue tried to pitch me a new service offering and give me an iPad.

2d

This is the 2nd time today that my stupid #xfinity internet connection suddenly went offline which drives me nuts.

2d

Thank you xfinity for having another outage so I cannot watch the Guardians game

2d

Buyer beware with people like @xfinity and @XfinitySupport . They are unable to solve problems, upsell tenured Customers to new 2 year agreements vs month to month, and will not inform you of service opportunities to save money or improve Customer experiences.

3d

F Today and ***** @Xfinity Internet goes down and I'm working home. Call and explain to boss internet is down AGAIN. Have to get dressed and ready to go into the office. Internet literally comes on as I'm at the end of the driveway. I ABSOLUTELY HATE YOU XFINITY.

3d

Xfinity always has an outage in my area like wtf

3d

Despite canceling the service & reactivating it since, the Xfinity WiFi Hotspot local to my area logged the MAC Address of an intentionally shelved USB 3.0 WiFi Adapter saved for these post-study tests. This implies the local network is compromised, or MACs "magically transfer".

3d

In the process of signing up for @ATT internet and u-verse. @Xfinity won’t be seeing another dime of my money after how they’ve handled this outage in Houston. Horrible reliability, horrible support. Horrible company.

3d

Anyone know if @Xfinity @XfinitySupport has an outtage? My service randomly went down just now

3d

Xfinity outage means I’m missing the game rn… working on a solution rn

3d

Xfinity charges me more and more fee but their internet outage is more and more often. Too bad Utopia fiber is not available here.

3d

My WiFi has been out for over 2 weeks and I cannot get connected to a rep to fix it bc the AI chat says there is an outage, but I know there isn’t bc my neighbors’ WiFi is working. @Xfinity I am extremely frustrated paying for a service that I have not been receiving.

3d

i’ve done my best to be patient with and just be grateful that i got power back quickly but as someone who works hybrid, i am up to here ☝🏾 with this xfinity outage.

4d

Is @XfinitySupport @Xfinity @verizon network down?

4d

Day 6 of no internet in Houston for @Xfinity customers. All the while, the AT&T customers were restored as soon as the power came back on. Might be time for a change.