Outage.Report

Is c down? ❌

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O2 is a telecommunications company operating in the United Kingdom. It provides a range of mobile phone, broadband, and other communication services to consumers and businesses. O2 is a major player in the UK's telecommunications industry and is known for its mobile network and associated services

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Outage Reports

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Outage Map📍

c outage map · 2024-12-21

Reports Summary

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Past Incidents

2d

Well NHS 111 is useless.... finally got through in between @O2 Faffing in the area only to be told I need to speak to someone else that I can't call because the services are down again. Can someone just shoot me please cuz this is pain is **** & I cannot ****** cope with it!

4d

My o2 priority app just not working hahahaha hahahahahaha hahaha haha I'm going to scream

5d

I am absolutely APPALLED by the service provided by @O2 They have now sent my phone off twice to be repaired. Straight away each time it’s been returned, the phone is STILL not working! I need to have access to a working phone at all times! @O2 I trust that you read my DM

6d

Hi all,3 weeks running have been unable to access my vouchers in your Rochdale Store? BOTH O2+Tesco mobile signal has not band is not working and the in store WiFi is broken?3 weeks?We spend over £250 weekly with u check on our Tesco club card + as from Jan we will go back 2 Asda

9d

Hi @O2, my office is based in St Martin's Lane and I've barely been able to use my phone for over an hour. Showing full bars for 5G, but receiving zero service. Local outage?

11d

Is o2 network down or something I can't make calls

11d

Thanks @O2 for doing an outage in my area until 18th December without notifying me. Convenient you do it right after taking payment👍🏼

13d

anyone down to meet at like 3/4 pm-ish at the O2 for drinks?

14d

Hey @O2 why is my network down? What’s going on?

23d

Had #VirginMedia down for a few hours today due to a fault. So, using #O2 mobile data and have “5G” and yet it struggles to load a tiktok video. ******* trash service.

1m

Hello #O2 - Calling, store visits, Website is down and call center employee could not be bothered and hung up on me. Do better please. It’s not that hard. #CustomerEngagement

1m

Let down again by @sainsburys useless Smart Shop App. Get to the end of my shopping (£120) and the last items won’t populate in the App. Is it useless @O2 three-bar 3G signal in there? The useless @o2 WiFi? I don’t know. Had to unpack whole trolley and put through manually.

1m

Annoyed at @GreggsOfficial and @O2 once again - redeemed my voucher for a free sweet treat, got to till and lo and behold, not working. No explanation as to why, just a flat out refusal. No apps working, they said. 🤷‍♂️

1m

Day 9 of my sim card not working @O2 never ever ever migrate your number from one sim to another sim including within the sake network. It doesn't end well.

2m

Worst network outage of the year in London today and yesterday! 😤 Struggling with #EE, #O2, and #3

2m

Usually vibing with @O2 customer service but getting no where from 6pm-10pm was not fun and also they cancelled my order? So now I’m an oculus down and deeply saddened :( #disheartened

2m

I love o2. Got told to call them when my service is down/extremely poor okay

2m

Why is data not working on o2 all of a sudden I have 5G and 3 to 4 bars of signal it should be working and loading not spinning in circles and not working on anything is there an issue on the network?

2m

Is anyone else’s @o2 data not working or just me??

3m

Seems like the O2 website is down, can't access anything

3m

Nice to see @O2 have the systems ready for a IPhone preorder go in-store at 1pm n all there systems were down waiting around for over a hour n gotta go back tomorrow

3m

Looked like the O2 site was working again then, but then I couldn't use Switch Up & now it's back down! Tried calling and it seems its a whole system wide issue - absolute carnage.

3m

Bought a new phone from @O2 three days ago. New eSIM is still not working and they’ve just turned my old sim off. With two trips to an O2 store and still no resolution. Absolutely atrocious.

3m

The @o2 store couldn’t do anything because the “system was down” so I’ve travelled to town for…. Nothing!?

3m

been on O2 for just 2 weeks and theres been 2 huge internet outages already lol !!! at least i have phone data now but it went down so hard i could only do emergency calls for an hour

3m

Is O2 down??? Been having issues with O2 all day #O2

3m

Dear @O2 Your mobile network has been down in the LS26 area of Leeds for the past fortnight. You've admitted there is a problem and that it would be fixed in a few days. Now we can't even ring your helpline as that is now unavailable. #O2isashambles

3m

Been over 5 weeks now and this iPad is still not working, what the **** is going on @o2? Abysmal service!

3m

Hi @O2 is your priority app down??

3m

So with all this warehouse **** @O2 has been dealing with delaying my phone. The phone has now arrived and your click and collect system is down. I mean @O2 how do you even function as a company?