Is Sky down? ❌

Massive thank you to #Matthewmsi52 in #retentions at @SkyUK. So much help & advice re: my longstanding email issues. I got a lot further with his help than I’ve ever done with @SkyHelpTeam & @Yahoo

Great work @SkyUK today is day 6 of no Mobile Data to my phone. Please admit there is a network issue for some users…. #skymobile #dataoutage

Hi @SkyHelpTeam my Sky Q box is constantly freezing when watching both live tv and recordings and decided to do it at random… issue is starting to get worse and more often?

ℹ​ Outage – Stourbridge There is currently an outage in the above area affecting Broadband & Talk customers. We're sorry for any inconvenience caused by this outage.

Could you tell me when the outage problem in dh96fh will be sorted please @SkyHelpTeam

#Sky many issues with the Irish tv channels @SkyIreland @SkyHelpTeam @skyuk

Really good this Sky Stream...that's sarcasm btw! I'd get a clearer picture using a Gameboy!! Oh and it's not my internet connection that's the issue. @skytv @SkyHelpTeam

Got to give it to @skytv @SkyHelpTeam reported a broadband issue yesterday, engineer booked, attended and fixed within 24 hours! Credit where credit is due thats great service!

Anyone else experiencing lip sync problems with @skytv the last few days. It's annoying. I've tried adjusting the oms like suggested but to no avail. @SkyHelpTeam .

Since the issues with data with @SkyHelpTeam a week or so ago, the data is still awful, and the WiFi at home l is also not working as well as it used to. Anyone recommend any other networks? Had so much trouble with sky over the last few years think it’s time to change.

Have a @SkyHelpTeam planned phone call today to discuss the ongoing issues with our mobiles. As you can see, once again phone are not working. Since 4th April, we've been out of action 15/16 days with the rest of the days it only works intermittently, Shocking service

Tried to cancel our broadband last week and was told there was a glitch in the system., what is going on @SkyHelpTeam @SkyUK someone was meant to phone back and I’m still waiting! Not good for someone whose been a customer for over 18years

Still can’t get @discoveryplus on sky even though I have @tntsports. How many more times do I have to ring @SkyHelpTeam before this issue gets resolved. Must be half a dozen times already. Absolute 💩💩💩

ℹ​ Outage – South West England There is currently an outage in the above area affecting Broadband & Talk customers. We're sorry for any inconvenience caused by this outage.

Hi @SkyHelpTeam - my wife (on my account) has no mobile data since your issues last week. Ordered a replacement sim which arrived today and has been activated but still no mobile data.

Well still no wifi. I have a @SkyUK engineer here and it looks like a fault in the lines which is a @WeAreOpenreach issue so now I’m probably gonna have to wait ages for them to fix it! I’m so over this!! 😭😤🤬

@SkyHelpTeam can someone please sort out my home move! Been waiting ages with no update because an error has been made your end on my account.

Cannot even phone @SkyHelpTeam SkyMobile down for at least the 3rd time in a few weeks - unacceptable.

Any updates on the outage in East Devon @SkyHelpTeam? Went down just after 3pm yesterday. 3 kids doing online homework last night after their 1st day back at school after the holidays was interesting only using 4G! It took ages.

At times the network as problems so u got to know @SkyUK @SkyCinema

More problems with Sky Mobile. So so poor. And all I will get is ‘can you please send us a message’ @SkyHelpTeam

1/ @SkyHelpTeam can you please sort out your broadband? It’s raining and a bit windy by me today and I’ve lost count of how many times my internet has gone down! It’s no longer annoying. I’m so close to launching my hub out the window!

Hello @SkyHelpTeam your service was down for almost 72 hours. I rely on my phone for work and this is the only compensation I get? A text message?

Day 3 of my phone not working unless on wi-fi. No communication from @SkyHelpTeam #skymobile not even an acknowledgement of an issue text or the standard “we are working hard to fix things” - just silence leading people to believe there may be an issue with their handset 🙄

I had 6 years of great internet connection with @VodafoneUK - moved to an area where they don’t serve, forced to go with @SkyHelpTeam and it is almost unusable - DNS errors, intermittent service - can’t get any work done and this trash router is about to go out the window.

Another day with #SkyMobile data not working. Completely incompetent network. Gonna be a fun day without maps, any social media or the ability to download mobile tickets to get into venues. Yeah nice one Sky. Seeee ya never again 👋 @SkyHelpTeam

#skymobile To fix the data issue on a iPhone do this, it worked on both my contracts, why has @SkyHelpTeam not posted this I will never know. Settings > mobile data > mobile data network > reset .Turn phone on and off and it work.

@SkyHelpTeam my mobile Internet is still down had nothing for 24hrs now! #skyuseless #skymobile

How am I still not able to use data @SkyHelpTeam . 48 hour outage is beyond a joke, especially when I am away from my family and can’t FaceTime/ message them!

Thing is I had no issue @SkyHelpTeam yesterday whatever "fix" you did messed me up today been away had no google maps, no TFL or Oyster access & no free WiFi to contact or log into My Sky app to try & sort it had nothing since 6am this morning & still not back! #Dangerous