Hey @SkyHelpTeam broadband been down in WV13 since Tuesday around 8pm, any idea on a rough ETA for it to be fixed?
Sky is a major media and telecommunications company in the United Kingdom. It offers a wide range of services, including satellite television, broadband internet, landline telephone, and mobile phone services. Sky is known for its comprehensive entertainment offerings and is a prominent player in the UK's media and entertainment industry
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Outage Reports
Incidents
There were no incidents detected with Sky on 12 Aug 2024.
Outage Map📍
Reports Summary
No reports received in past 24 hours
Past Incidents
September 2023
Started approximately at 21:28 and ended around 23:05 lasting about 1 hour 36 minutes
During the incident we received reports England - Winsford, Warrington, Walthamstow, Walsall, Tottenham, Salford, Rotherhithe, Rochdale, Redhill, Nottingham and 19 other cities
Once again @SkyUK is down in my area 2 days this time. Every year service is getting worse anyone recommend a good internet provider
Hey @SkyHelpTeam it’s been almost 48 hours without proper WiFi and almost 24 hours with a complete outage. I only had this installed 5 weeks ago and this is the second time this has happened. I’ve called multiple time and keep getting fobbed off 1/2
Hi @SkyHelpTeam Any update on the outage affecting broadband in the IP17 area? We have been without broadband and phone throughout the day. Thanks
ℹ Outage There is currently a Multiple Exchange Outage in the areas listed below, this is affecting Sky Talk customers & we're working to get this resolved with the highest priority. We are sorry for any inconvenience caused. 1/2
Hello @WeAreOpenreach. The broadband to our house has been down since yesterday morning and after calling @SkyUK they say that you won't be able to do anything about it until Tuesday. That's 5 days without service. Not great is it? Appreciate that it's the weekend but still...
ℹ Outage There is currently a Multiple Exchange Outage in the areas listed below, this is affecting Sky Talk customers & we're working to get this resolved with the highest priority. We are sorry for any inconvenience caused by this outage. 1/2
Hi @SkyUK Why does my Internet regularly go down at 2am? Some people are still awake then and I’d love to be able to use what I pay for!! That @UKAirband leaflet I had through the door today is looking very appealing…
Hi @SkyHelpTeam trying to roll some data to my son at Uni but your system is down - any ETA on when it'll be up please?
How long will your site be down due to being updated @SkyHelpTeam
Why has Sky Mobile phone signal dropped off a cliff in #Dromore Co Down @SkyHelpTeam this week?
Spent half of last night and an hour this morning on the phone to Sky where the operator told me my lack of internet was probably due to my router being 5+ years old. Only to find that there is an outage in the area @SkyHelpTeam what’s going on? 🤷♀️
Well well well. @SkyHelpTeam sky glass has gone down again and I am unable to connect to my router. Thank *** it is nearly January because my contract is up then and you guys are getting kicked so far up your **** my shoe will come out of your lying horrible mouths
over four hours and the internet is still down @SkyHelpTeam and you have multiple people in my area on your help forum reporting the same, yet your service checker says everything is fine. what exactly am I paying for? ty for ruining a night a month in planning.
Anybody else’s sky sports + not working again @SkyHelpTeam sports
So ****** frustrating Sky Sports Plus not working again!! Just missed @Arsenal 3rd goal thanks. Not good enough from @SkySports I expect better! @SkyHelpTeam
Absolutely ridiculous sky. Can’t watch my team as sky sports + not working. REFUND????? @SkyHelpTeam sports
Not for the first time is Sky Sport+ not working when the football is on. Usual DUG1 code appears. Sky forums are full of complaints but no response from @SkyHelpTeam Frustrating!
Wonder why so many people choose to go down the option of illegal streams pay ******* nearly 160 quid a month and @SkySports @SkyUK @SkyHelpTeam wont give any compensation for team I’ve missed disgusting service!
Anybody else’s Sky box not working for the #mufc game??? @SkyHelpTeam
Sky manages to charge me nearly £100 per month for **** Internet that's always down and bog standard tv package. Sure it was about £40 when we first got it. Top it off Internet has been down for hours due to outage in area. Absolute joke. @SkyUK #sky #ripoff
Is @bt_uk broadband working for anyone? It's been up and down constantly for 2 hours in Portsmouth. I had a university support Google meeting and it kept dying. Made my anxiety so much worse! Not paying for this! Been bad for months now! Plan to switch to @SkyUK ASAP.
Anyone else's Sky broadband down? Done the usual fixes but it's just not working at all. Need to work from home today as well! @SkyHelpTeam
Absolutely crazy you can’t speak to anyone at @SkyUK anymore! Broadband not working & the virtual Bot is telling me it’s working @SkyHelpTeam
Sky internet still down in Nottingham. It's been 4 or 5 hours now! @SkyHelpTeam any chance we could know when we'll get reconnected, it's getting a bit ridiculous!
.@SkyHelpTeam voice search not working on #SkyGlass or #SkyPuck. Neither via tv mic nor remote. Tried off & on. Any help? Thanks
Hi @SkyHelpTeam Is Sky Stream down? My internet is working; I can use streaming apps via Apple TV etc but Sky Stream seems poorly
#SkyBroadband down again! Rang up again, been told it needs an engineer and earliest available date is 2nd December #SkyGlass customer so that means no TV either. Asked for compensation and was told it’s not something the person on the phone could help with! @SkyHelpTeam
Had new internet from @CommunityFibre put in today so so far I am incredibly unimpressed. Within hours it’s stopped working and then was told there’s an outage in my area - thanks for notifying your customers. @SkyHelpTeam always did
My @SkyUK phoneline has been down for over 2 weeks and sky are not very helpful and say it is an area outage (neighbours have a working phoneline). They say it is down to @WeAreOpenreach yet you can’t get in touch with them to find out what is going on. #byesky