Swiggy is a food delivery platform based in India that operates through a mobile app and website. It allows customers to order food from local restaurants and have it delivered to their doorstep. Swiggy acts as an intermediary between customers, restaurants, and delivery partners.
No problems at Swiggy
There were no incidents detected with Swiggy on 26 Apr 2024.
No reports received in past 24 hours
Ordered from @swiggy, waited for given time, but every 5 mins, delivery time extended. Called restaurant, no order. @swiggy support said hotel app issue. Order cancelled, money refunded. But wasted 30 mins waiting. Improve your service! #Swiggy #disappointed
Hey @SwiggyCares i can raise issue for incentive or other plz do something
Wrost team support from @burgerkingindia Thank you @Swiggy @SwiggyCares You solved my issue
Order got placed and delivered to another address when I manually selected right address this is happening frequently and its legit too bad bug kindly help @SwiggyCares
Hi @SwiggyCares, Trying to login but showing too many login attempts from this device kindly help me with the issue.
Extremely poor service from @Swiggy with delivery partners not responding to calls. Even delivery partners are responding to swiggy. @SwiggyCares, after a long wait, I'm being asked to wait even longer for a new delivery partner. This is unacceptable.
Wtf is your service every time when I order most of my order is open box or package issue and damage please fix this and your customer service is worst they don't help me.@SwiggyCares @Swiggy @zomato Order id 173703321042231 and request number is 21624567
I had an unpleasant experience with @SwiggyInstamart customer support. Despite an hour-long chat, Saheli Mitra couldn’t resolve my issue or escalate it to a manager. @Swiggy only offered a partial refund. I recommend trying @ZeptoNow instead.
Hey! @SwiggyCares why I'm unable to reach out chat with agent in my swiggy app. It's always showing to mail customer service regarding the issue.
.@SwiggyCares Have sent you a DM regarding an issue but haven't received a response but your account is active for other people.
Team @zomatocare Please Resolve the issues in future from now onwards im only use zomato because swiggy @SwiggyCares has no proper solution customer care & escalation team unable to refund my money. A Mistake from delivery boy i lost 149 rs. I uninstalled the swiggy.
Thank you @SwiggyCares. Appreciate your Work efficiency, even though I didn't tag you. You Guys came to me and resolved the issue.
Hey @Swiggy and @SwiggyCares , I'd like to offer a suggestion: When there aren't enough delivery partners online, consider making the app offline. Waiting for food can be frustrating in such situations.
"Disappointed with @Swiggy @SwiggyCares @SwiggyInstamart! Ordered a ₹220 product, but it's missing, and they're only offering a ₹43 refund! Shameful! @zomato is a better alternative, hands down."
Why one must avoid online food delivery app and specially @Swiggy. Lately I have observed and experienced multiple issues with swiggy.
You face many issues with #Swiggy delivery agents. They are not reachable. Swiggy Customer support is not reachable. If you call them, You hear "ALL LINES ARE BUSY". #BoycottSwiggy
wrong order delivered by you guys and your shameless email support and chat support isnt helping at all in these kind of issues @SwiggyCares @Swiggy
Hello @Swiggy @SwiggyCares I have ordered my food from your app . But I didn't get my order . And your app showing that I have received my order !!!! What is this behaviour??? And now no is responsing toward my issue neither delivery partner nor the app representative.
Is @Swiggy facing issues with online payment, anyone else?
Seems your App and online service is not working, it won’t let login after OTP verification @SwiggyCares @Swiggy @swiggy
Disappointed with @Swiggy @SwiggyCares @SwiggyInstamart every time I order. Orders are always delayed & can't even talk to customer care directly, just a chatbot giving unsatisfactory responses. Fix your service! #CustomerExperience #SwiggyFail
Swiggy not resolved my refund request 11apr to right now Pathetic service by swiggy food issue
Poor service... And the worst customer care ever... @SwiggyCares Cannot resolve an issue for 20 days and later denying the existence of the same...
Hi @SwiggyCares instamart has disappeared from my app. Is this intentional or a bug ? Is instamart closing ???
Hello @Swiggy @SwiggyIN @SwiggyCares @swiggyindia You have worst customer service The assistance I got on your app for the glitch of not applicable coupon at the time of payment It is applicable when I add into cart Just wow your assistance is forcing me to take the order?
carelessness of swiggy customer care @SwiggyCares @Swiggy @SwiggyInstamart @SwiggyTech @swiggydineout still they didnt solve my refund related issues
Despite seeing lots of problems of customers and their complaints on Twitter, I will say that #Swiggy @SwiggyInstamart is working very well in #KOLKATA. Any kind of issues, either app help section is working, or, Twitter team is resolving issues for us. And, they're fast at it.
I am seeing this error in both @SwiggyCares and @dominos_india app when ordering pizza from dominos, why? this issue is consistent since few days
Dear @Swiggy when will the delivery fraud stop? Your delivery guy cancels the order after reaching the location. And, your support team tells they can't issue refund because I cancelled after a minute. Are you serious? #171813772909886
Hello @Swiggy,@SwiggyCares I'm experiencing an issue with my recent order. I placed it at 9:04 PM, and it hasn't arrived yet, despite the estimated delivery time being 30-35 minutes. Please take a look into it?