Outage.Report

Is Swiggy down? ❌

Contacts:

Swiggy is a food delivery platform based in India that operates through a mobile app and website. It allows customers to order food from local restaurants and have it delivered to their doorstep. Swiggy acts as an intermediary between customers, restaurants, and delivery partners.

No problems at Swiggy

8h

Hey @SwiggyCares why am I not able to login to my account from yesterday… please fix it asap else my dinner is on you @Swiggy

16h

My swiggy app is not working. I have tried multiple ways to fix this but its still not working. What do I do?@Swiggy @SwiggyCares @SwiggyInstamart

19h

Hey @SwiggyCares @zomatocare I need your help. There was a theft in my house last night and I wanted to know if there were any deliveries near my house between 1am-5am near my house. It will help narrow down the suspect a lot since there is little activity during those hours.

1d

Issue still not resolved @SwiggyCares I've been very patient and tried multiple times to connect with customer care in order to solve the issue but there is only one standard response. End of the day refund is still pending.

1d

Even after mentioning the issue over the review on a play store again why the customers need to email @SwiggyCares @swiggy.? What are you trying to do.? Could you stop that bot replies.!

2d

I ordered a pizza from Swiggy and I got burned and cold pizza from @Rominuspizza when I tried to contact with @Swiggy they are not responding please help me, I never expected from swiggy help support @Swiggy @swiggyindia @Rominuspizza

2d

Worst Experience!! @Swiggy @SwiggyCares I have been trying to order from the last 4-5 hours and every time I place the order it gets cancelled and a message pops up that it's due to a technical issue which is happening with ONLY ME specially.

2d

Hi, @SwiggyCares @Swiggy please can you call me on my registered mobile number and let me know the status of my #21684642 order issue ticket for my order number #174322172247641 It has been 3 days since I have reported this. Thank you.

3d

Unrelenting @Swiggy The fact that you have a handle that says @SwiggyCares is creepy! You need to back down. You disturb the privacy and emotional well being of your customers! F*****g freaks. Deepak Nambiar

3d

Coupon does not exist? What kind of bug is this @SwiggyCares

3d

2/2 @SwiggyCares Order#174320239820712 Tried cancelling the order immediately but there was no option to cancel. On chatting with the customer care, They told that payment failed due to some technical issue Asked for 1 of the 2 options 1. I'll Pay INR 414 2. Order Cancellation

4d

Hey @Swiggy i have a referal issue, already mailed on 9th may, but still your support staff did'nt provide resolution, this is not first time i am facing trouble with swiggy, and this time referal issue.. kindly support.

4d

Hi @SwiggyCares @Swiggy @harshamjty As a Swiggy Platform partner running three restaurants in Chennai, I've encountered a recurring issue with your service. Despite being based in Tamil Nadu, your agents consistently communicate solely in Hindi when contacting us. 1/4

5d

@SwiggyCares @Swiggy please fix your issue. It is my 3rd try on 3rd day to order some food and all I get is a infinite wait time for delivery boy. Fix your **** issue.

5d

Yo @Swiggy , spillage photos requested but your app's playing hard to get! Cheating consumers or just a glitch? 🧐 #Swiggysucks #swiggy

5d

Yo @SwiggyIndia, spillage photos requested but your app's playing hard to get! Cheating consumers or just a glitch? 🧐 #swiggycares #swiggy

6d

I’ve had to stop using @zomato and start using @Swiggy! There’s an error that my phone keeps throwing - don’t know if it’s the in app browser of zomato, my default browser, by card or the payment gateway but it’s sure hellla annoying!! @AxisBank

8d

Ordered from @swiggy, waited for given time, but every 5 mins, delivery time extended. Called restaurant, no order. @swiggy support said hotel app issue. Order cancelled, money refunded. But wasted 30 mins waiting. Improve your service! #Swiggy #disappointed

8d

Hey @SwiggyCares i can raise issue for incentive or other plz do something

8d

Wrost team support from @burgerkingindia Thank you @Swiggy @SwiggyCares You solved my issue

11d

Order got placed and delivered to another address when I manually selected right address this is happening frequently and its legit too bad bug kindly help @SwiggyCares

11d

Hi @SwiggyCares, Trying to login but showing too many login attempts from this device kindly help me with the issue.

12d

Extremely poor service from @Swiggy with delivery partners not responding to calls. Even delivery partners are responding to swiggy. @SwiggyCares, after a long wait, I'm being asked to wait even longer for a new delivery partner. This is unacceptable.

12d

Wtf is your service every time when I order most of my order is open box or package issue and damage please fix this and your customer service is worst they don't help me.@SwiggyCares @Swiggy @zomato Order id 173703321042231 and request number is 21624567

15d

I had an unpleasant experience with @SwiggyInstamart customer support. Despite an hour-long chat, Saheli Mitra couldn’t resolve my issue or escalate it to a manager. @Swiggy only offered a partial refund. I recommend trying @ZeptoNow instead.

16d

Hey! @SwiggyCares why I'm unable to reach out chat with agent in my swiggy app. It's always showing to mail customer service regarding the issue.

16d

.@SwiggyCares Have sent you a DM regarding an issue but haven't received a response but your account is active for other people.

17d

Team @zomatocare Please Resolve the issues in future from now onwards im only use zomato because swiggy @SwiggyCares has no proper solution customer care & escalation team unable to refund my money. A Mistake from delivery boy i lost 149 rs. I uninstalled the swiggy.

17d

Thank you @SwiggyCares. Appreciate your Work efficiency, even though I didn't tag you. You Guys came to me and resolved the issue.

18d

Hey @Swiggy and @SwiggyCares , I'd like to offer a suggestion: When there aren't enough delivery partners online, consider making the app offline. Waiting for food can be frustrating in such situations.