Swiggy is a food delivery platform based in India that operates through a mobile app and website. It allows customers to order food from local restaurants and have it delivered to their doorstep. Swiggy acts as an intermediary between customers, restaurants, and delivery partners.
No problems at Swiggy
There were no incidents detected with Swiggy on 28 Apr 2024.
No reports received in past 24 hours
2/2 @SwiggyCares Order#174320239820712 Tried cancelling the order immediately but there was no option to cancel. On chatting with the customer care, They told that payment failed due to some technical issue Asked for 1 of the 2 options 1. I'll Pay INR 414 2. Order Cancellation
Hey @Swiggy i have a referal issue, already mailed on 9th may, but still your support staff did'nt provide resolution, this is not first time i am facing trouble with swiggy, and this time referal issue.. kindly support.
Hi @SwiggyCares @Swiggy @harshamjty As a Swiggy Platform partner running three restaurants in Chennai, I've encountered a recurring issue with your service. Despite being based in Tamil Nadu, your agents consistently communicate solely in Hindi when contacting us. 1/4
@SwiggyCares @Swiggy please fix your issue. It is my 3rd try on 3rd day to order some food and all I get is a infinite wait time for delivery boy. Fix your **** issue.
Yo @Swiggy , spillage photos requested but your app's playing hard to get! Cheating consumers or just a glitch? 🧐 #Swiggysucks #swiggy
Yo @SwiggyIndia, spillage photos requested but your app's playing hard to get! Cheating consumers or just a glitch? 🧐 #swiggycares #swiggy
I’ve had to stop using @zomato and start using @Swiggy! There’s an error that my phone keeps throwing - don’t know if it’s the in app browser of zomato, my default browser, by card or the payment gateway but it’s sure hellla annoying!! @AxisBank
Ordered from @swiggy, waited for given time, but every 5 mins, delivery time extended. Called restaurant, no order. @swiggy support said hotel app issue. Order cancelled, money refunded. But wasted 30 mins waiting. Improve your service! #Swiggy #disappointed
Hey @SwiggyCares i can raise issue for incentive or other plz do something
Wrost team support from @burgerkingindia Thank you @Swiggy @SwiggyCares You solved my issue
Order got placed and delivered to another address when I manually selected right address this is happening frequently and its legit too bad bug kindly help @SwiggyCares
Hi @SwiggyCares, Trying to login but showing too many login attempts from this device kindly help me with the issue.
Extremely poor service from @Swiggy with delivery partners not responding to calls. Even delivery partners are responding to swiggy. @SwiggyCares, after a long wait, I'm being asked to wait even longer for a new delivery partner. This is unacceptable.
Wtf is your service every time when I order most of my order is open box or package issue and damage please fix this and your customer service is worst they don't help me.@SwiggyCares @Swiggy @zomato Order id 173703321042231 and request number is 21624567
I had an unpleasant experience with @SwiggyInstamart customer support. Despite an hour-long chat, Saheli Mitra couldn’t resolve my issue or escalate it to a manager. @Swiggy only offered a partial refund. I recommend trying @ZeptoNow instead.
Hey! @SwiggyCares why I'm unable to reach out chat with agent in my swiggy app. It's always showing to mail customer service regarding the issue.
.@SwiggyCares Have sent you a DM regarding an issue but haven't received a response but your account is active for other people.
Team @zomatocare Please Resolve the issues in future from now onwards im only use zomato because swiggy @SwiggyCares has no proper solution customer care & escalation team unable to refund my money. A Mistake from delivery boy i lost 149 rs. I uninstalled the swiggy.
Thank you @SwiggyCares. Appreciate your Work efficiency, even though I didn't tag you. You Guys came to me and resolved the issue.
Hey @Swiggy and @SwiggyCares , I'd like to offer a suggestion: When there aren't enough delivery partners online, consider making the app offline. Waiting for food can be frustrating in such situations.
"Disappointed with @Swiggy @SwiggyCares @SwiggyInstamart! Ordered a ₹220 product, but it's missing, and they're only offering a ₹43 refund! Shameful! @zomato is a better alternative, hands down."
Why one must avoid online food delivery app and specially @Swiggy. Lately I have observed and experienced multiple issues with swiggy.
You face many issues with #Swiggy delivery agents. They are not reachable. Swiggy Customer support is not reachable. If you call them, You hear "ALL LINES ARE BUSY". #BoycottSwiggy
wrong order delivered by you guys and your shameless email support and chat support isnt helping at all in these kind of issues @SwiggyCares @Swiggy
Hello @Swiggy @SwiggyCares I have ordered my food from your app . But I didn't get my order . And your app showing that I have received my order !!!! What is this behaviour??? And now no is responsing toward my issue neither delivery partner nor the app representative.
Is @Swiggy facing issues with online payment, anyone else?
Seems your App and online service is not working, it won’t let login after OTP verification @SwiggyCares @Swiggy @swiggy
Disappointed with @Swiggy @SwiggyCares @SwiggyInstamart every time I order. Orders are always delayed & can't even talk to customer care directly, just a chatbot giving unsatisfactory responses. Fix your service! #CustomerExperience #SwiggyFail
Swiggy not resolved my refund request 11apr to right now Pathetic service by swiggy food issue
Poor service... And the worst customer care ever... @SwiggyCares Cannot resolve an issue for 20 days and later denying the existence of the same...