📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 Converge ICT Outage Map
The map is created using the locations of users who have submitted reports on the site
We have not observed any outages affecting Converge ICT in the past 24 hours.
To summarize, during the past 24 hours, we received reports from Tabaco, San Fernando, Manila, Makati City, Caloocan City, Cainta
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

Still no internet connection from @ExperienceCNVRG #Converge outage in Taguig City.
cc. @TheFiberMaster,
@benjazada,
@DICTgovph,
@NTCPH
@ConvergeSupport
2d

Its been a week now and our internet is down. Been calling your local technical hotline here in Baguio but got no response at all. @ConvergeSupport
2d

ano @ConvergeSupport weekly may outage?
6d

Is there an outage in Caloocan? @ConvergeSupport @ExperienceCNVRG
8d

it's not been 30 days yet since I got my internet restored from a 43 days outage and now my internet is down again. KAPAL NG MUKHA MO @ExperienceCNVRG @TheFiberMaster!!!!
8d

The hardest part isn’t the outage, it’s the silence. Metro Manila LOS since Nov 30, no clear ETR, just “outage”, ~60 subs affected. Can’t blame CS, they’re doing their best @ExperienceCNVRG @TheFiberMaster but uncertainty kills work. Downtime happens blindtime shouldn’t.
8d

(3 days NO INTERNET) LOWER BICUTAN, @IloveTaguig1 of @ExperienceCNVRG @ConvergeSupport #converge internet outage here
still NO ETR
cc:
@TheFiberMaster
@piacayetano
@IloveTaguig1
@taguig
@DICTgovph
@NTCPH
10d

Hello @ConvergeSupport our internet is down since early morning 😡 acct# 0020230059664
12d

Converge has an ongoing outage in Taft, it’s been a few days na @ConvergeSupport
12d

I rarely post about @ConvergeSupport @ExperienceCNVRG since in our area there are seldom any outage experience,if we did have any,this would be resolved within the day.However,last Saturday and until today we have not any internet due to an "outage" so the agents who answer-
16d

Contacting @ConvergeSupport for a month-long outage - 1st call, csr hanged up
17d

Hi @ConvergeSupport . Need your assistance kase down internet namin since kahapon. All lights are green sa modem kaso no internet connection pa din ung lumalabas. Completed basic trouble shooting steps no internet pa din. Please help.
18d

Still no internet connection from @ExperienceCNVRG #Converge outage in Taguig City.
cc. @TheFiberMaster,
@benjazada,
@DICTgovph,
@NTCPH
@ConvergeSupport
19d

hey @ConvergeSupport ,
we've just paid yday & we're in RED LOS as of 2142 today. do we have another @ExperienceCNVRG #converge internet outage here in @valenzuelacity?!?
cc. @TheFiberMaster,
@benjazada,
@DICTgovph,
@ntcph
21d

The audacity of @ConvergeSupport @ExperienceCNVRG sending us a bill when they haven't been able to fix the local outage for four consecutive days. #convergeoutage #convergeph #DICT
27d

hey @ConvergeSupport,
we're all green lights but no internet by 2245 today. i'm in a meeting & this is very much disruptive.
do we have an @ExperienceCNVRG internet outage AGAIN now here in @valenzuelacity?
cc. @TheFiberMaster,
@benjazada,
@DICTgovph,
@NTCPH
29d

is @ConvergeSupport down? la union area
1m

It's been 4 days since we've experienced an internet outage. Please do something! Your Facebook server has been ignoring us for days already. This is very unfair and frustrating towards your consumers. @ConvergeSupport
1m

Is Converge internet down in Pasig Area? @ConvergeSupport
1m

Hello @ConvergeSupport down connections in canlalay binan, what time po magresume
1m

hi @ConvergeSupport any update on the restoration of our internet? it's been down since thursday night and it has greatly impacted my work. Can you guys give me an estimated time of resolution? I don't want this to keep on happening.
1m

hey @ConvergeSupport,
we're all green lights but no internet around 1445 today; it hasn't been a month since the last one, but do we have an @ExperienceCNVRG #converge internet outage again now here in @valenzuelacity?
cc. @TheFiberMaster,
@benjazada,
@DICTgovph,
@NTCPH
1m

Dear @ConvergeSupport we just want to ask may system outage ba sa sampaloc area? Since yesterday wala kmeng internet?
1m

So I was considering of getting @Starlink then I found out that they're connected with @ExperienceCNVRG here in my country which is also my current ISP that has been on an "outage" for 20 days now, so....**** FKING NAH!
1m

20 DAYS WITH NO INTERNET, THE AUDACITY!
Oct 11 = Internet Outage started
Oct 16 = I PAID my monthly bill in full even if the service is UNUSABLE
Oct 30 = Still no internet connection
this is on you @ExperienceCNVRG
Oct 3 = Paid in full
Oct 30 = Still no installation
this is
1m

Please be cautious when considering #Converge. They have not honored rebates even after our town experienced a typhoon and a two-week power outage. Their support team has been unhelpful and even denied that any outage occurred during that time. @ConvergeSupport LIARS
1m

UPDATE:
Oct 11 = Internet Outage started
Oct 16 = I paid my monthly bill in full even if the service is unusable
Oct 25 = Still no internet connection (15 days)
this is for @ExperienceCNVRG
Oct 3 = Paid in full
Oct 25 = Still no installation
this is for @PLDT_Cares
1m

Outage started:
October 11, 2025
Update:
October 22, 2025
STILL NO INTERNET CONNECTION.
My neighbors already got their internet restored but not me 🤣 Now go figure it out.
Very nice move @ExperienceCNVRG @ConvergeSupport
👏👏👏
Hi @DtiPhilippines @DICTgovph @NTCPH
1m

It’s been 1 week now without internet @ConvergeSupport this is our 3rd outage since September. Is it really a network interruption in our area? Because my upstairs neighbor, on the floor right above me, has internet connection. Make that make sense.
1m

hi @ConvergeSupport,
after 13days of outage last wk, is something up with @ExperienceCNVRG internet here in @valenzuelacity again? we're having intermittent & very slow connection by 0300 today, then its red LOS around 0400.
cc. @TheFiberMaster,
@benjazada,
@DICTgovph,
@NTCPH
1m

