📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 Converge ICT Outage Map
The map is created using the locations of users who have submitted reports on the site
We have not observed any outages affecting Converge ICT in the past 24 hours.
To summarize, during the past 24 hours, we received reports mainly from Quezon City
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

day 3 of internet outage here in taguig. any updates @ConvergeSupport???
8d

canva down? o just @ConvergeSupport ******?
11d

Our converge connection went down more than 24 hours ago, on June 18, 2025 -- and your FB chatbot has been totally useless in getting me connected with a HUMAN customer service agent. @ConvergeSupport
14d

.@ConvergeSupport is your internet down in Moonwalk, Paranaque. No internett here. Kindly fix please!
19d

Why does @ExperienceCNVRG @ConvergeSupport seem to have a nightly internet outage? What is this?
20d

Hory sheet! Stream got cut short because @ConvergeSupport @ConvergeSupport broke down...
Just as when I streamed again...
22d

Down internet again!! 2 nights in a row na!
@ConvergeSupport @ExperienceCNVRG
23d

Wow @ConvergeSupport !! CS told me that there is an ongoing outage for several days already but Facebook support said that I am not affected by any outage. Liars!!! After confrontation, facebook support ended the conversation. Worst of the worst customer service
1m

Why is your internet connection intermittent? One minute we have a connection then all of a sudden internet's down. Do we have to restart our modem hourly just to get a continous good connection on your end? @ConvergeSupport @ExperienceCNVRG
1m

Hello, @ConvergeSupport, wifi down - Pasig.
Green steady: Power, PON
Green blinking: WLAN
No light: LOS
No is answering both chat and call, thank you. 😅
1m

Time check 11:12 pm last update given by @ConvergeSupport @ExperienceCNVRG is that services should be back by 3pm it's been 8 hrs past 3pm and still services are down. Good job Converge!
1m

Hello @ConvergeSupport been 5 days since the internet outage in Bridal Bouquet, Pembo, Makati and there is still no service restoration or update from your end. Ive raised multiple tickets & attempted to call several times with no response at all. This is causing inconvenience🙃
1m

almost five days internet outage @ConvergeSupport ano na
1m

hey
@TheFiberMaster,
@ExperienceCNVRG went down again here in @valenzuelacity by ±0115, this while all good & all lights green on our end but still no internet; CS from @ConvergeSupport also performed a remote reset of the modem @ least 2x to the same effect.
1m

Is there an outage in QC? No internet connection since 9AM. @ConvergeSupport
2m

hey @TheFiberMaster, @ConvergeSupport,
do we have a scheduled @ExperienceCNVRG internet outage here in @valenzuelacity today?
we're in red LOS ±10mins now.
2m

Hey @ConvergeSupport, any updates regarding the internet outage? I have work later grr!
2m

pldt is down again. Wala pay 1 week inyong outage. @PLDT_Cares. Seriously looking for options now. @ConvergeSupport @ExperienceCNVRG @enjoyGLOBE
2m

Going on 3 days na without net @ConvergeSupport @ExperienceCNVRG and all you can do is apologize? Outage issue pero ako lang walang net dito samin. We’re all connected in the same fkin nap box!
3m

i would appreciate it if u would reply to my dms @ConvergeSupport internet is down since yesterday 🙂
3m

hey @Converge_CSU, good day.
LOS on red today 0900.
do we have a scheduled down time today here in @valenzuelacity?
this is very disruptive for my work.
can this be resolved today?
please advise.
cc.
@ExperienceCNVRG
@TheFiberMaster
3m

We've been experiencing an internet outage since this morning.
Please resolve this ASAP!!
@ConvergeSupport @ExperienceCNVRG
@TheFiberMaster
3m

Hello, @ConvergeSupport! Router has red blinking light, has no internet connection since 9 PM last night. Is there a known issue in Las Pinas City? Customer service also down. Hope you respond, thank you!
3m

Hello @ConvergeSupport down po internet since 5pm 🥲
3m

Day 3 of @ExperienceCNVRG @ConvergeSupport being useless. Been sending messages and inquiry as our ISP is still not working and everyone in our place affected and replying around 5am where people are still asleep then saying I'm unresponsive aba malamang? Ayusin niyo trabaho niyo
3m

Hi! The sky provided router seems not working anymore. I need someone to help us fix the router and wirings here at home @ConvergeSupport
3m

Our internet is down again @ConvergeSupport.
3m

So paabutin nyo 'to ng 24 hours??? @ConvergeSupport our internet has been down since this morning. Do something!
3m

anyone else in Pinyahan on Converge and offline? @ConvergeSupport our internet's been down since this morning what info do you need from me, dm pls
3m

Down internet Diliman QC area, any update?
@ConvergeSupport
3m