📈 User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
🌐 Converge ICT Outage Map
The map is created using the locations of users who have submitted reports on the site
We have not observed any outages affecting Converge ICT in the past 24 hours.
To summarize, during the past 24 hours, we received reports from San Fernando, Quezon City, Makati City
🔎 Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

Look @ConvergeSupport wants me to pay the amount i did not enjoy because of 3 months outage.
Never subscribe to converge. Its a scam
1d

Hi, may I know the reason why there is a network outage in our area? @ConvergeSupport
6d

hey @ConvergeSupport,
our LOS is red as of 1640 today,
this is highly disruptive of my work.
do we have an unschedule down time of @ExperienceCNVRG internet in @valenzuelacity today?
cc. @TheFiberMaster
8d

down ba ang converge? @ConvergeSupport
10d

Another Internet outage from @ExperienceCNVRG, marking the the 3rd or 4th outage starting from May to now..
An outage about once a month, yay, Thanks for dropping me in the middle of my business AGAIN..
They say 24 to 48 hr repair time but-
10d

So I just called out @ConvergeSupport yesterday and today we're completely down? Ghost flood control projects aren't the only things that need to be investigated in this country #Philippines2025 #converge
21d

Hey @ConvergeSupport @ExperienceCNVRG , no internet for 4 days and still no technician has visited! This is the second time in 2 weeks (last outage was just 2 weeks ago). Totally unacceptable this is affecting my work and daily activities. #PoorService #NoInternet #ConvergeICT
24d

Stuck in a 24-month contract with @ConvergeSupport, and my service has been down for nearly 2 weeks, but still no tech sent. Being locked in feels like they don’t care. I would NOT recommend this provider to anyone.
24d

Any updates about the outage in cabuyao @ConvergeSupport ?
26d

hey @ExperienceCNVRG,
do we have an unplanned outage here in @valenzuelacity now?!?
i had two abrupt intermittent connection loss in the past 2hrs, and by 0125 today, we're suddenly in red LOS.
this is disruptive to my work.
what's going on?
cc. @TheFiberMaster
27d

I just woke up and wtf @ConvergeSupport my internet is down AGAIN 😩
1m

nationwide outage?? @ConvergeSupport
1m

Do you guys have an on-going outage in Pampanga? I’m having trouble connecting via wifi po. @ConvergeSupport
1m

called @ConvergeSupport to report network issues. only for them to say that their support center network is also down and they cannot create reports?????????
1m

Down ba Converge? @ConvergeSupport
1m

No internet since 11pm last night. Is there an outage in Quezon City?
@ConvergeSupport
1m

Our internet providers @PLDT_Cares and @ConvergeSupport cut me off on stream today, they are both LOS RED indicator. PLDT not working since August 28 1:37pm until now NO UPDATE. Now CONVERGE red LOS earlier too. So what to do now? I just want to play POE2. Nice
#nointernet
1m

worst customer service talaga @ConvergeSupport whenever there’s an outage no one’s replying, puro ticket and no one can tell when marerestore. We are working and paying you guys, dapat automatically deducted na sa bills yung mga days na may outage sa sobrang dalas.
1m

Hi @ConvergeSupport, my cable service is down again. This was already covered under Job Order #07445549 and had been restored previously, but it has gone out once more. Could you please check the status and ensure this gets resolved?
1m

WHAT THE ACTUAL **** CONVERGE
We tried to call customer service for a refund since we got internet outage for days but your CS keeps on ending the line WTF
@ConvergeSupport
1m

Hi @ConvergeSupport, I need to follow up on Job Order #07445549 for my cable service. It has been down since Aug 11, and my cable box has been overdue for servicing.
1m

Can't believe I'm saying this but...
@ConvergeSupport anu na?
Our internet connection has been down due to a network outage for beyond 24 hours now. You mentioned in your email that the estimated time of restoration is 1pm earlier today, but still nothing.
Any updates? 😡
1m

Hi @ConvergeSupport , I’m a subscriber in Angeles City, Pampanga. My internet has been down all day (Aug 13). Is there an outage in my area?
1m

Please see my DM. I’ve been trying to call your customer service but no one is answering. We’ve had no internet for almost 2days, but there’s still no update. Even on your own page, there’s no post indicating whether there’s an outage here in Malabon. @ConvergeSupport
1m

Hey @TheFiberMaster I am talking directly to you, aren't you gonna address this "outage" from converge!?? wala? as in tahimik ka lang while majority your customers are paying the same bill monthly pero given a ****** service!?? @ConvergeSupport do something!!! its been 6 days!!!
2m

@Converge_CSU
Name:
Jongjun Kim
Account: 1464602867045
Cellphone: 09765954063
Address: Salcedo mansion makati
The internet has been down since 7 a.m. I've called the hotline and reported the issue on Facebook, but there's been no action taken. I hope someone can help ASAPØ
2m

(July 28, 2025)
Hello, @ConvergeSupport, wifi down - Pasig.
Green steady: Power, PON
Green blinking: WLAN
No light: LOS
No is answering both chat and call, thank you. 😅
2m

We've been experiencing connectivity issues for the past 3 days, and while we've received repeated apologies for the inconvenience, there’s still no resolution. Kindly take immediate action regarding the internet service outage. This has been very frustrating. @ExperienceCNVRG
2m

Hi. I would like to report an internet outage. @ConvergeSupport
2m

Is there outage of connection in antipolo rizal? @ConvergeSupport
2m