Is Converge ICT down?

Status: ✅ OK

There is no evidence of a Converge ICT outage at this time.

Converge ICT, is a telecommunications and internet service provider based in the Philippines.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Converge ICT Outage Map

The map is created using the locations of users who have submitted reports on the site

Converge ICT outage map · 2025-08-20

We have not observed any outages affecting Converge ICT in the past 24 hours.

To summarize, during the past 24 hours, we received reports from San Fernando, Quezon City, Angeles City

Aug

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May

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Hi @ConvergeSupport, my cable service is down again. This was already covered under Job Order #07445549 and had been restored previously, but it has gone out once more. Could you please check the status and ensure this gets resolved?

WHAT THE ACTUAL **** CONVERGE We tried to call customer service for a refund since we got internet outage for days but your CS keeps on ending the line WTF @ConvergeSupport

Hi @ConvergeSupport, I need to follow up on Job Order #07445549 for my cable service. It has been down since Aug 11, and my cable box has been overdue for servicing.

Can't believe I'm saying this but... @ConvergeSupport anu na? Our internet connection has been down due to a network outage for beyond 24 hours now. You mentioned in your email that the estimated time of restoration is 1pm earlier today, but still nothing. Any updates? 😡

Hi @ConvergeSupport , I’m a subscriber in Angeles City, Pampanga. My internet has been down all day (Aug 13). Is there an outage in my area?

Please see my DM. I’ve been trying to call your customer service but no one is answering. We’ve had no internet for almost 2days, but there’s still no update. Even on your own page, there’s no post indicating whether there’s an outage here in Malabon. @ConvergeSupport

10d

Hey @TheFiberMaster I am talking directly to you, aren't you gonna address this "outage" from converge!?? wala? as in tahimik ka lang while majority your customers are paying the same bill monthly pero given a ****** service!?? @ConvergeSupport do something!!! its been 6 days!!!

15d

@Converge_CSU Name: Jongjun Kim Account: 1464602867045 Cellphone: 09765954063 Address: Salcedo mansion makati The internet has been down since 7 a.m. I've called the hotline and reported the issue on Facebook, but there's been no action taken. I hope someone can help ASAPØ

17d

(July 28, 2025) Hello, @ConvergeSupport, wifi down - Pasig. Green steady: Power, PON Green blinking: WLAN No light: LOS No is answering both chat and call, thank you. 😅

23d

We've been experiencing connectivity issues for the past 3 days, and while we've received repeated apologies for the inconvenience, there’s still no resolution. Kindly take immediate action regarding the internet service outage. This has been very frustrating. @ExperienceCNVRG

23d

Hi. I would like to report an internet outage. @ConvergeSupport

25d

Is there outage of connection in antipolo rizal? @ConvergeSupport

Hi @ConvergeSupport The connection in La Paz, Tarlac has been down for a whole day. Please fix it.

why is internet down yet again @ConvergeSupport

Gfiber (Globe) is outside the building trying to get new customers. Think my husband is convinced to switch because it's been a few days now Converge has been down. @ConvergeSupport hasn't even given an ET of restoration for Mandaluyong, Manila.

Day 20 of waiting for @ConvergeSupport to fix our internet Edit: i followed up and the CSR said the outage is fixed but were still LOS, basically Prompting us for another onsite visit adding another 24-48 hours of wait time (i doubt the outage was fixed)

Survived today working from hone relying on data as @ConvergeSupport has been down for almost three days already. Still no site visit from their Technical team. Sigh.

day 3 of internet outage here in taguig. any updates @ConvergeSupport???

canva down? o just @ConvergeSupport ******?

Our converge connection went down more than 24 hours ago, on June 18, 2025 -- and your FB chatbot has been totally useless in getting me connected with a HUMAN customer service agent. @ConvergeSupport

.@ConvergeSupport is your internet down in Moonwalk, Paranaque. No internett here. Kindly fix please!

Why does @ExperienceCNVRG @ConvergeSupport seem to have a nightly internet outage? What is this?

Hory sheet! Stream got cut short because @ConvergeSupport @ConvergeSupport broke down... Just as when I streamed again...

Down internet again!! 2 nights in a row na! @ConvergeSupport @ExperienceCNVRG

Wow @ConvergeSupport !! CS told me that there is an ongoing outage for several days already but Facebook support said that I am not affected by any outage. Liars!!! After confrontation, facebook support ended the conversation. Worst of the worst customer service

Why is your internet connection intermittent? One minute we have a connection then all of a sudden internet's down. Do we have to restart our modem hourly just to get a continous good connection on your end? @ConvergeSupport @ExperienceCNVRG

Hello, @ConvergeSupport, wifi down - Pasig. Green steady: Power, PON Green blinking: WLAN No light: LOS No is answering both chat and call, thank you. 😅

Time check 11:12 pm last update given by @ConvergeSupport @ExperienceCNVRG is that services should be back by 3pm it's been 8 hrs past 3pm and still services are down. Good job Converge!

Hello @ConvergeSupport been 5 days since the internet outage in Bridal Bouquet, Pembo, Makati and there is still no service restoration or update from your end. Ive raised multiple tickets & attempted to call several times with no response at all. This is causing inconvenience🙃

almost five days internet outage @ConvergeSupport ano na