Is Converge ICT down?

Status: ✅ OK

There is no evidence of a Converge ICT outage at this time.

Converge ICT, is a telecommunications and internet service provider based in the Philippines.

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Converge ICT Outage Map

The map is created using the locations of users who have submitted reports on the site

Converge ICT outage map · 2025-09-19

We have not observed any outages affecting Converge ICT in the past 24 hours.

To summarize, during the past 24 hours, we received reports National Capital Region - Quezon City, Valenzuela

Sep

Aug

Jul

Jun

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

So I just called out @ConvergeSupport yesterday and today we're completely down? Ghost flood control projects aren't the only things that need to be investigated in this country #Philippines2025 #converge

Hey @ConvergeSupport @ExperienceCNVRG , no internet for 4 days and still no technician has visited! This is the second time in 2 weeks (last outage was just 2 weeks ago). Totally unacceptable this is affecting my work and daily activities. #PoorService #NoInternet #ConvergeICT

Stuck in a 24-month contract with @ConvergeSupport, and my service has been down for nearly 2 weeks, but still no tech sent. Being locked in feels like they don’t care. I would NOT recommend this provider to anyone.

Any updates about the outage in cabuyao @ConvergeSupport ?

hey @ExperienceCNVRG, do we have an unplanned outage here in @valenzuelacity now?!? i had two abrupt intermittent connection loss in the past 2hrs, and by 0125 today, we're suddenly in red LOS. this is disruptive to my work. what's going on? cc. @TheFiberMaster

I just woke up and wtf @ConvergeSupport my internet is down AGAIN 😩

15d

nationwide outage?? @ConvergeSupport

17d

Do you guys have an on-going outage in Pampanga? I’m having trouble connecting via wifi po. @ConvergeSupport

17d

called @ConvergeSupport to report network issues. only for them to say that their support center network is also down and they cannot create reports?????????

17d

Down ba Converge? @ConvergeSupport

17d

No internet since 11pm last night. Is there an outage in Quezon City? @ConvergeSupport

17d

Our internet providers @PLDT_Cares and @ConvergeSupport cut me off on stream today, they are both LOS RED indicator. PLDT not working since August 28 1:37pm until now NO UPDATE. Now CONVERGE red LOS earlier too. So what to do now? I just want to play POE2. Nice #nointernet

19d

worst customer service talaga @ConvergeSupport whenever there’s an outage no one’s replying, puro ticket and no one can tell when marerestore. We are working and paying you guys, dapat automatically deducted na sa bills yung mga days na may outage sa sobrang dalas.

24d

Hi @ConvergeSupport, my cable service is down again. This was already covered under Job Order #07445549 and had been restored previously, but it has gone out once more. Could you please check the status and ensure this gets resolved?

WHAT THE ACTUAL **** CONVERGE We tried to call customer service for a refund since we got internet outage for days but your CS keeps on ending the line WTF @ConvergeSupport

Hi @ConvergeSupport, I need to follow up on Job Order #07445549 for my cable service. It has been down since Aug 11, and my cable box has been overdue for servicing.

Can't believe I'm saying this but... @ConvergeSupport anu na? Our internet connection has been down due to a network outage for beyond 24 hours now. You mentioned in your email that the estimated time of restoration is 1pm earlier today, but still nothing. Any updates? 😡

Hi @ConvergeSupport , I’m a subscriber in Angeles City, Pampanga. My internet has been down all day (Aug 13). Is there an outage in my area?

Please see my DM. I’ve been trying to call your customer service but no one is answering. We’ve had no internet for almost 2days, but there’s still no update. Even on your own page, there’s no post indicating whether there’s an outage here in Malabon. @ConvergeSupport

Hey @TheFiberMaster I am talking directly to you, aren't you gonna address this "outage" from converge!?? wala? as in tahimik ka lang while majority your customers are paying the same bill monthly pero given a ****** service!?? @ConvergeSupport do something!!! its been 6 days!!!

@Converge_CSU Name: Jongjun Kim Account: 1464602867045 Cellphone: 09765954063 Address: Salcedo mansion makati The internet has been down since 7 a.m. I've called the hotline and reported the issue on Facebook, but there's been no action taken. I hope someone can help ASAPØ

(July 28, 2025) Hello, @ConvergeSupport, wifi down - Pasig. Green steady: Power, PON Green blinking: WLAN No light: LOS No is answering both chat and call, thank you. 😅

We've been experiencing connectivity issues for the past 3 days, and while we've received repeated apologies for the inconvenience, there’s still no resolution. Kindly take immediate action regarding the internet service outage. This has been very frustrating. @ExperienceCNVRG

Hi. I would like to report an internet outage. @ConvergeSupport

Is there outage of connection in antipolo rizal? @ConvergeSupport

Hi @ConvergeSupport The connection in La Paz, Tarlac has been down for a whole day. Please fix it.

why is internet down yet again @ConvergeSupport

Gfiber (Globe) is outside the building trying to get new customers. Think my husband is convinced to switch because it's been a few days now Converge has been down. @ConvergeSupport hasn't even given an ET of restoration for Mandaluyong, Manila.

Day 20 of waiting for @ConvergeSupport to fix our internet Edit: i followed up and the CSR said the outage is fixed but were still LOS, basically Prompting us for another onsite visit adding another 24-48 hours of wait time (i doubt the outage was fixed)

Survived today working from hone relying on data as @ConvergeSupport has been down for almost three days already. Still no site visit from their Technical team. Sigh.