๐ User Reports and Outages in the Last 24 Hours
Outages are identified by unusual patterns or anomalies in user report activity
๐ Converge ICT Outage Map
The map is created using the locations of users who have submitted reports on the site
We have not observed any outages affecting Converge ICT in the past 24 hours.
To summarize, during the past 24 hours, we received report mainly from Tuguegarao
๐ Social Media Monitoring
We monitor social media to detect signals that indicate issues with services

hi @ConvergeSupport any update on the restoration of our internet? it's been down since thursday night and it has greatly impacted my work. Can you guys give me an estimated time of resolution? I don't want this to keep on happening.
3h

hey @ConvergeSupport,
we're all green lights but no internet around 1445 today; it hasn't been a month since the last one, but do we have an @ExperienceCNVRG #converge internet outage again now here in @valenzuelacity?
cc. @TheFiberMaster,
@benjazada,
@DICTgovph,
@NTCPH
2d

Dear @ConvergeSupport we just want to ask may system outage ba sa sampaloc area? Since yesterday wala kmeng internet?
2d

So I was considering of getting @Starlink then I found out that they're connected with @ExperienceCNVRG here in my country which is also my current ISP that has been on an "outage" for 20 days now, so....**** FKING NAH!
8d

20 DAYS WITH NO INTERNET, THE AUDACITY!
Oct 11 = Internet Outage started
Oct 16 = I PAID my monthly bill in full even if the service is UNUSABLE
Oct 30 = Still no internet connection
this is on you @ExperienceCNVRG
Oct 3 = Paid in full
Oct 30 = Still no installation
this is
9d

Please be cautious when considering #Converge. They have not honored rebates even after our town experienced a typhoon and a two-week power outage. Their support team has been unhelpful and even denied that any outage occurred during that time. @ConvergeSupport LIARS
13d

UPDATE:
Oct 11 = Internet Outage started
Oct 16 = I paid my monthly bill in full even if the service is unusable
Oct 25 = Still no internet connection (15 days)
this is for @ExperienceCNVRG
Oct 3 = Paid in full
Oct 25 = Still no installation
this is for @PLDT_Cares
14d

Outage started:
October 11, 2025
Update:
October 22, 2025
STILL NO INTERNET CONNECTION.
My neighbors already got their internet restored but not me ๐คฃ Now go figure it out.
Very nice move @ExperienceCNVRG @ConvergeSupport
๐๐๐
Hi @DtiPhilippines @DICTgovph @NTCPH
17d

Itโs been 1 week now without internet @ConvergeSupport this is our 3rd outage since September. Is it really a network interruption in our area? Because my upstairs neighbor, on the floor right above me, has internet connection. Make that make sense.
19d

hi @ConvergeSupport,
after 13days of outage last wk, is something up with @ExperienceCNVRG internet here in @valenzuelacity again? we're having intermittent & very slow connection by 0300 today, then its red LOS around 0400.
cc. @TheFiberMaster,
@benjazada,
@DICTgovph,
@NTCPH
19d

Hi @ConvergeSupport, internet connection is down in Brgy. 65 10th Avenue Caloocan City
Requesting your assistance for the immediate restoration
19d

Hello @ConvergeSupport may we please get an update on the outage resolution in Kalawaan, Pasig to Ibayo Tipas, Taguig? This is impacting most remote working arrangement professionals in said areas. Thank you.
23d

I'M ******!
Right when I'm setting up to stream the game's new update, @ConvergeSupport's internet went down!!!
23d

Hi @DtiPhilippines is there a way to report @ConvergeSupport 's lame response to their internet service 'outage'? We have been incovenience for a number of weeks or even months already by their lame response to work on their line issue? What will be the next steps?
24d

Look @ConvergeSupport wants me to pay the amount i did not enjoy because of 3 months outage.
Never subscribe to converge. Its a scam
1m

Hi, may I know the reason why there is a network outage in our area? @ConvergeSupport
1m

hey @ConvergeSupport,
our LOS is red as of 1640 today,
this is highly disruptive of my work.
do we have an unschedule down time of @ExperienceCNVRG internet in @valenzuelacity today?
cc. @TheFiberMaster
1m

down ba ang converge? @ConvergeSupport
1m

Another Internet outage from @ExperienceCNVRG, marking the the 3rd or 4th outage starting from May to now..
An outage about once a month, yay, Thanks for dropping me in the middle of my business AGAIN..
They say 24 to 48 hr repair time but-
1m

So I just called out @ConvergeSupport yesterday and today we're completely down? Ghost flood control projects aren't the only things that need to be investigated in this country #Philippines2025 #converge
1m

Hey @ConvergeSupport @ExperienceCNVRG , no internet for 4 days and still no technician has visited! This is the second time in 2 weeks (last outage was just 2 weeks ago). Totally unacceptable this is affecting my work and daily activities. #PoorService #NoInternet #ConvergeICT
1m

Stuck in a 24-month contract with @ConvergeSupport, and my service has been down for nearly 2 weeks, but still no tech sent. Being locked in feels like they donโt care. I would NOT recommend this provider to anyone.
1m

Any updates about the outage in cabuyao @ConvergeSupport ?
1m

hey @ExperienceCNVRG,
do we have an unplanned outage here in @valenzuelacity now?!?
i had two abrupt intermittent connection loss in the past 2hrs, and by 0125 today, we're suddenly in red LOS.
this is disruptive to my work.
what's going on?
cc. @TheFiberMaster
1m

I just woke up and wtf @ConvergeSupport my internet is down AGAIN ๐ฉ
2m

nationwide outage?? @ConvergeSupport
2m

Do you guys have an on-going outage in Pampanga? Iโm having trouble connecting via wifi po. @ConvergeSupport
2m

called @ConvergeSupport to report network issues. only for them to say that their support center network is also down and they cannot create reports?????????
2m

Down ba Converge? @ConvergeSupport
2m

No internet since 11pm last night. Is there an outage in Quezon City?
@ConvergeSupport
2m

