Outage.Report

Is Ubisoft down? ❌

Contacts:

Ubisoft is a multinational video game publisher, headquartered in France. The company was founded in 1986 and has become one of the largest and most successful game publishers in the world. Ubisoft is known for developing and publishing popular game franchises such as Assassin's Creed, Far Cry, Tom Clancy's Rainbow Six, Just Dance, and Watch Dogs

No problems at Ubisoft

16m

Ubisoft is so ******* cringe cause why i am getting a notification for a store for ac origins A ******* SINGLEPLAYER GAME AND I CAN BUY GEAR WITH REAL MONEY ???????????? I wish everyone who bought that kinda thing a slow death

1h

@UbisoftSupport I did this twice now with no response, which is why I came on X to see if anyone would respond here 😬 it's been days and my card gets charged each month for a account I'm locked out of

1h

@UbisoftSupport fix ur queue times *** dammit

2h

@Rainbow6Game @UbisoftSupport my game keeps crashing, even in arcade

2h

@UbisoftSupport Can u please fix the farcry 5 server, I want to play coop and online and I can’t, I keep getting the bookworm error. I’m on ps5 I’ve tried with multiple people. Is the service down or somthing ????

2h

@UbisoftSupport pssst are you ready to reply to any of my ******* support cases

2h

@UbisoftSupport Long days passed and no response in my case, How can I fix my account to play Xdefiant tomorrow?

4h

stuck in the loading screen for 5 min, is it a bug or can you fix it? @UbisoftSupport

5h

@UbisoftSupport Hello, My account has just been hacked. The email was brianporruav3@outlook.com and my Username was ReverseFN I looked at my email and saw that 2 step verification was disabled and the email was changed on the Ubisoft so I don't know what to do. Help?

8h

@UbisoftSupport need help with account linking

8h

@UbisoftSupport Hi, can you look into my support case file? The number is 20880959. It's been a pretty long time and I'd like to finally receive a response. Thanks.

9h

Start using 'GB' instead of 'MB' pls. There is no need of measuring disk space in MB in this day and age.👍 @Ubisoft @UbisoftSupport #XDefiant

11h

@UbisoftSupport That's the problem - he hacked my email and changed the password. I have no control over my account now. Is there really anything you can't do? You can't even speed up the process? I spend a lot of money on your games and you can't even help me now.

12h

@UbisoftSupport Hi! My account was hacked and their email was changed, and now I can't change my password and gain access to my account again. What to do? My phone number is still linked to the account.

12h

@UbisoftSupport nothing is fix

17h

Not buying nor playing any Ubisoft Games anymore until they fix themselves.

23h

@UbisoftSupport @UbisoftSupport My siege account was permanently banned for cheating when I wasn't in any way cheating, I've been playing this game for years and really don't want to lose the hours of time and money I've put into it. I haven't been able to get a good response.

1d

@UbisoftSupport My current account is under and email address that I no longer have access to. I’ve contact support to change my email address, but they haven’t responded in days. There should be a simpler process to do this, since this must be a common issue!

1d

@UbisoftSupport cant login in siege since 2 Hours.. fix ur game 9 years for what

1d

@UbisoftSupport help this person please thank you x.

1d

@UbisoftSupport it says the free weekend is over even though I bought the game please help

1d

@UbisoftSupport im still waiting for a response on my support ticket over a week, cant conncet to rainbow six siege servers

1d

@UbisoftSupport Maybe it's time to reply to my ticket? Its been 9 days since i sent it and got no response. They stole my **** account with 20 games and you don't even help me.

1d

Ubisoft may have all the problems but when it wants to make a good game it succeeds

1d

Ubisoft are really so clueless they banned me for a day when I didn't do the glitch

1d

@UbisoftSupport My Ubisoft account has been hacked and the email and name has been changed can u please reply to my case the number is 20872774

1d

@UbisoftSupport I just need to change my location on my account please reply!

1d

How have ubisoft still not fixed the blue screen issue when launching the game.

1d

@UbisoftSupport Ubisoft connect is broken

1d

@UbisoftSupport is there a reason your support response time is so slow? Why would you remove live chat options and then not respond when people submit tickets?