Outage.Report

Is Ubisoft down? ❌

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Ubisoft is a multinational video game publisher, headquartered in France. The company was founded in 1986 and has become one of the largest and most successful game publishers in the world. Ubisoft is known for developing and publishing popular game franchises such as Assassin's Creed, Far Cry, Tom Clancy's Rainbow Six, Just Dance, and Watch Dogs

No problems at Ubisoft

48m

@UbisoftSupport Hello- I was charged twice for my subscription. Can someone assist?

1h

@UbisoftSupport Hi, I have a question I got banned 15 days for toxicity and I can’t use marketplace anymore cuz I’m banned for 15 days. So when the 15 days are gone, do I still got access to marketplace so I can sell my items?

1h

@UbisoftSupport I have been waiting your response. I want to reply

1h

siege servers gone to **** again back to getting 100+ ping on central again @UbisoftSupport fix your servers

2h

Does anybody know how long Ubisoft support takes to respond?

2h

Yo @UbisoftSupport the marketplace is saying I don’t own some of the skins I own (blue nebula and volcano) and I get an error if I try submitting a support ticket 💔

3h

How I would fix Ubisoft, a 🧵

10h

@UbisoftSupport i’m playing just dance and for the past 2 days including today i have been having connection problems, disconnecting in the middle of songs, despite me having nothing wrong with my wifi. is this a problem on ur end? plz tell me what to do if it’s my end :)

11h

Ubisoft what did you do ?!! There's no way you guys can bounce back after such a mess.. Sad to see another game going down the drain

11h

@UbisoftSupport My account has been hacked and the email address has been changed, I no longer have access to it and I have already opened a ticket in the forum several times but have not yet received a reply...

12h

Fix your game @Ubisoft

19h

The issue is that it’s still an Ubisoft game, and their games have been mid for a minute now. I’ve put 100 hours into AC Odyssey and the real reason I was able to enjoy that game was because I got it for $18 on Steam. If I’d paid full price I would’ve been ****** off.

21h

@UbisoftSupport @UbisoftSupport I got a perm banned on my account when I didn’t even do the glitch and some people have done it and been banned for like 15 days but the thing is I didn’t even do it I tried to stop other people from doing it on me now iam banned great

21h

@UbisoftSupport When I load Far Cry 2 on @NVIDIAGFN this message pops up. How do I resolve this? Thank you.

23h

This. The issue is not WHO, but WHY and HOW. I'm hoping to be proved wrong, but the more information comes out, the more I fear Ubisoft has already screwed up everything.

1d

I swear on my mother that I have never really glitched this game, it's **** @Ubisoft Fix your fckn game

1d

Why haven't you given me my elo lost due to the glitch? @UbisoftSupport

1d

@UbisoftSupport Guys, why has it been 3 weeks and no one has answered my issue? What’s taking so long? How’re you gonna send another automated response asking if i still need help but never once tried to fix it.

1d

@AkiR6s_ @UbisoftSupport Exactly i have Same problem

1d

@UbisoftSupport how come we cant connect to the servers as germans but every1 else can?

1d

@UbisoftSupport Hi, i can't get into the game. As soon as i go in, i get stuck in the loading screen "please wait while we connect you to the R6 servers". Any advice?

1d

@UbisoftSupport why cant I sell my BLUE NEBULA ! I have it but it doesnt pop up in my "SELL"

1d

@UbisoftSupport I'm not able to play the game since 2 days....is there something wrong with the servers? It doesn't show my level or anything...I can't even start a match Has anyone the same problem?

1d

Ubisoft needs to stop making games and fix their client.

1d

@UbisoftSupport Can you please help me disable 2-Step verification as I dont have access to my account, no emails have been sent to me and its incredibly frustrating being locked out of your own account. Ive already submitted a case on your support website but nothing again.

1d

@UbisoftSupport @Pabsfig22 I HAVE BEEN TRYING TO REACH YOU FOR 2 DAYS, YOU ANSWER EVERYONE, WHY IS THERE NO ANSWER TO ME?

1d

@UbisoftSupport got falsely banned by Battleye and support dont even respond... 🤦‍♂️

1d

please fix this @UbisoftSupport

1d

@UbisoftSupport It’s saying ‘there was an issue submitting your case’ when I try to contact support online, is there any reason for this??

1d

@UbisoftSupport Ok so if any of that doesn’t work, what do I do then?