Outage.Report

Is Ubisoft down? ❌

Contacts:

Ubisoft is a multinational video game publisher, headquartered in France. The company was founded in 1986 and has become one of the largest and most successful game publishers in the world. Ubisoft is known for developing and publishing popular game franchises such as Assassin's Creed, Far Cry, Tom Clancy's Rainbow Six, Just Dance, and Watch Dogs

No problems at Ubisoft

4h

Not buying nor playing any Ubisoft Games anymore until they fix themselves.

10h

@UbisoftSupport @UbisoftSupport My siege account was permanently banned for cheating when I wasn't in any way cheating, I've been playing this game for years and really don't want to lose the hours of time and money I've put into it. I haven't been able to get a good response.

13h

@UbisoftSupport My current account is under and email address that I no longer have access to. I’ve contact support to change my email address, but they haven’t responded in days. There should be a simpler process to do this, since this must be a common issue!

15h

@UbisoftSupport cant login in siege since 2 Hours.. fix ur game 9 years for what

15h

@UbisoftSupport help this person please thank you x.

15h

@UbisoftSupport it says the free weekend is over even though I bought the game please help

15h

@UbisoftSupport im still waiting for a response on my support ticket over a week, cant conncet to rainbow six siege servers

17h

@UbisoftSupport Maybe it's time to reply to my ticket? Its been 9 days since i sent it and got no response. They stole my **** account with 20 games and you don't even help me.

18h

Ubisoft may have all the problems but when it wants to make a good game it succeeds

20h

Ubisoft are really so clueless they banned me for a day when I didn't do the glitch

22h

@UbisoftSupport My Ubisoft account has been hacked and the email and name has been changed can u please reply to my case the number is 20872774

1d

@UbisoftSupport I just need to change my location on my account please reply!

1d

How have ubisoft still not fixed the blue screen issue when launching the game.

1d

@UbisoftSupport Ubisoft connect is broken

1d

@UbisoftSupport is there a reason your support response time is so slow? Why would you remove live chat options and then not respond when people submit tickets?

1d

@UbisoftSupport I currently have a problem with my game where I go from esteemed to respectable, the game puts me into esteemed then after 1 game I'm back in respectable this has happened 4 times in the last 12 hours! Please fix this

1d

@UbisoftSupport I haven’t gotten any responses yet. And my case number is Case: 20827488

1d

@UbisoftSupport is anyone gonna contact me back regarding access to my account?

1d

I swear to ******* ***, ubisoft connect is down at least once a day. I'm trying to play ASSASSIN'S CREED 2 a 15 YEAR OLD GAME, but I can't because servers are down. Why the **** do the servers need to be up! I DON'T UNDERSTAND, IT'S ALREADY ON MY COMPUTER!!!

1d

@UbisoftSupport i still need help changing my psn account 😭

1d

@UbisoftSupport why are my kids getting the error "we're sorry you can't link your ubisoft account to this account" on their Switch with just dance when the account has only played that game, on that counsel & I can see history in the account from this month?

1d

@UbisoftSupport my daughter was told our last name was “offensive” when trying to make a just dance account. She’s 7. Why is that?

1d

@UbisoftSupport Hello- I was charged twice for my subscription. Can someone assist?

1d

@UbisoftSupport Hi, I have a question I got banned 15 days for toxicity and I can’t use marketplace anymore cuz I’m banned for 15 days. So when the 15 days are gone, do I still got access to marketplace so I can sell my items?

1d

@UbisoftSupport I have been waiting your response. I want to reply

1d

siege servers gone to **** again back to getting 100+ ping on central again @UbisoftSupport fix your servers

1d

Does anybody know how long Ubisoft support takes to respond?

1d

Yo @UbisoftSupport the marketplace is saying I don’t own some of the skins I own (blue nebula and volcano) and I get an error if I try submitting a support ticket 💔

1d

How I would fix Ubisoft, a 🧵

2d

@UbisoftSupport i’m playing just dance and for the past 2 days including today i have been having connection problems, disconnecting in the middle of songs, despite me having nothing wrong with my wifi. is this a problem on ur end? plz tell me what to do if it’s my end :)