Virgin Mobile Canada Down? Service Status, Map, Problems History

Reports in last 20 minutes

Website down - 75%
Cell service down - 25%

Outage History

Reports Dynamics EST (GMT -05:00)

Received 4 reports, originating from

Edmonton

Virgin Mobile Canada Outage Map

Live

- Edmonton
- Cell service down
2h

- Website down
6h

- Website down
7h

- Website down
7h

- Montréal
- Cell service down
Dec 12

- Welland
- Text sending problems
Dec 11

Discussion

Please don't call "support numbers" posted below — most probably it's a scam. Make sure to report and "downvote" such posts. Also don't post any of your personal information.

Having problems? Complain here:

https://twitter.com/@VMCcare

Twitter Reaction

View 0 new Tweets

December 9, 2019 6:16 PM
gieortega@gieaust3
@VMCcare Cant send text messages today. Something wrong with the system? Im from BC Canada.
December 9, 2019 5:19 PM
Kellisa Ratz@KellisaRatz
@VMCcare My text messaging isn't working this morning here in Vancouver! Is this a service issue or my phone's issue? Thanks!
December 9, 2019 4:46 PM
Brittney Foster@brittneylfoster
@VMCcare why can't I send text messages? Everything else is working and yes I have restarted my phone
December 9, 2019 3:34 PM
Kristaline@Kristaline18
@VMCcare hi are you having network issues? Not sending or receiving texts. Error 111
December 5, 2019 12:39 AM
Danielle E. Gray@ImDanielleEGray
Yes my name is spelled incorrectly. Thank you @VMCcare
November 4, 2019 1:22 PM
Ricardo David F.@rdflores
@VMCcare are there any issues with Virgin Home Internet right now in Montreal?
October 27, 2019 1:03 PM
MaeveyGravey@MaeveCarabine
@VMCcare unable to make calls despite having 1400+ mins left on my plan. Keep getting out of credit message. Is there a problem in N.I.?
September 11, 2019 3:38 PM
Stephen Walton@hyrulequest21
@VMCcare Fix your services already! My whole family has had horrible data speeds the last few days! I can't even sent photos through text!
August 14, 2019 11:59 AM
DirtyRamb0@wayne0008
@VMCcare looking for some support help pmease!!
July 11, 2019 6:41 AM
greg@GGColv
@VMCcare Hello I would like to stop my "BYOP" plan but both the phone number and online chat is unavailable. Help please
July 8, 2019 2:59 AM
Kim Abrams@YorkieKim
@VMCcare is cell service currently down in eastern Ontario?
June 28, 2019 8:22 PM
Neon Blue@Neon_the_blue
@VMCcare having no service here in la Junta Colorado been that way for about an hour anyone know what's going on?
June 28, 2019 2:08 PM
Natalie Mc@MyApocalypse_
@VMCcare is the UK website down???, trying to log in to top up a phone and it won’t load anything
June 5, 2019 2:09 PM
Darick Friese #JamesGunnRehired@OrangeHarrier91
@VMCcare Having some stability issues in the Chicagoland area today, guys. Keep losing cellular signal. What’s up?
June 4, 2019 10:49 AM
Tegan@TeganFallows
@VMCcare trying to get into my online mobile account, service appears to be down assuming a mass failure...?
June 4, 2019 2:24 AM
Gordo@Gordo72887608
@VMCcare In Burnaby BC phone says "A temporary network error has occurred" Is it just me or others? Cant see any comments on here.
May 16, 2019 2:14 PM
tyler simmonds@tylersimmonds
@VMCcare why is the chat not working on your site? and why did I pay 200 on my bill 7 days ago and don't have service right now...
May 16, 2019 1:42 PM
Ellen Wootten @ellewoot
@VMCcare is there issues again with service? I haven't had service since this morning...
May 14, 2019 6:51 PM
Rob Hadfield@rahadfield
@VMCcare come on Virgin when is service going to be resumed? Disgu6how long having no service is taking to sort
May 14, 2019 5:11 PM
DanielleHoldsworth@dsa0905
@VMCcare @Virgin what’s wrong with the net work virgin

Most Common Report Sources by City

Toronto
Montreal
Peterborough
Ottawa
Vancouver
Burnaby
Woodstock
Gatineau
Windsor
Mississauga

Is Virgin Mobile Canada Having an Outage Right Now?

Outage History