Outage.Report

Is Virgin Media down? ❌

Contacts:

Virgin Media is a telecommunications company in the United Kingdom that offers a range of services, including broadband internet, television, mobile phone, and landline telephone services. It is a major player in the UK's telecommunications and media industry, providing bundled packages that combine various services for customers

No problems at Virgin Media

1h

I HATE VIRGIN MEDIA!!!!!! FIX YOUR AEFUL INTERNET!!! AHAFGHAHH

13h

Hey @virginmedia the internet has gone down and when I test the broadband it says looks like there are issues in your postcode. What do I do now?

14h

Morning @virginmedia any ideas of when the broadband issues in FY5 might be resolved - your customers line of visibility on the issue is shocking.

1d

I’m working from home, broadband down This isn’t good!!!! @virginmedia

2d

Internet is down and @virginmedia are saying it might be sorted by 7pm tomorrow night. Let's see what happens.

2d

Virgin Media having VPN issues again 😭😭

2d

Another @virginmedia outage when will this one get fixed? Call and no answer 😑

2d

Hey @virginmedia my internet has gone down, I’m in Gloucestershire. Was fine this morning. On your website it says I have TV issues but broadband is fine, it most definitely is not.

2d

Hey @virginmedia my internet has gone down, I’m in Gloucestershire. Was fine this morning. On your website it says I have TV issues bit broadband is fine, it most definitely is not.

3d

Is anyone else having problems with Virgin Media??.

3d

Funny that I'm having email issues on the day I cancelled Virgin Media πŸ€”

3d

FIX YOUR INTERNET YOU STUPID ***** @virginmedia

3d

Why so long to get the internet back on at Stockport @virginmedia ? It was supposed to be fixed by this evening and now you hope to fix by 21May? Disaster!

3d

is anyones virgin media internet down as well? ffs

3d

Why does Virgin Media give absolutely no information about what's causing internet downtime, or update the eta on a fix when they go waaay past the estimate?

3d

No internet service since 16 April? Shame on you @virginmedia

4d

Hi @virginmedia. Your website implies that if I move, I can take my Virgin acct with me and potentially have it in place on the day of moving. I've had no internet since moving on April 11th. Latest date for getting re-connected is May 28th. Want to try explain why that's OK?

4d

My internet is incredibly slow @virginmedia: we can send you boosters to fix it Me: yes please VM: first have you tried turning it off and on again? Me: Yes VM: have you tried sitting on the phone with customer support for 4hrs while they repeat a useless script? Me: Yes

5d

Guess what. @virginmedia is down in my area again. Worst service

5d

.@virginmedia broadband and TV has been down since before 9am and I only just received a text to say that you're going to fix it now. So I've been without internet for 7 hours already and this is the 2nd time it's gone down in 3 days. Why is the service so bad?

5d

Checking in briefly but having to go fully offline for work today as our internet has been down since about 6PM yesterday and for some reason I have donated my phone connection to my bf. Firing up the old iPodπŸ“±, pls fix soon @virginmedia πŸ˜“πŸ˜­

5d

Anyone having issues with @virginmedia? My WiFi is dropping in and out constantly, my pods getting **** signal. I’ve done all the things they say to do, even a factory reset of the hub 5. But it’s still doing it. Usually our connection is really good. Frustrating when you WFH.

6d

Day three internet still down. Called up and @virginmedia have no update on what the problem is, when, and if, it will be resolved. Awful stuff.

6d

Wi-Fi gone down soon as the games on…..Virgin Media will pay for their crimes one day

7d

A whole 24 hours with no Internet, TV or land line (old school) #virginmedia @virginmedia

7d

Another slightly warm day and @virginmedia goes down. Same as yesterday and the same as last year!!

7d

So if your internet is down you can watch any tv at all with @virginmedia, it is ridiculous. Engineer can’t come til Monday evening. Looks like I have to talk to my family this weekend.

8d

Oh my ***. STILL NO INTERNET 😭 @virginmedia

8d

Yooo @virginmedia pls get the internet up, outage has been causing havoc all day 😭😭

8d

Hey @virginmedia is there a problem with broadband in B11? My router is stuck on DS Scanning for the last 40 minutes. Tried a reboot and it’s not working.