Hawaiian Telcom down? Outage map, service status, incidents history

Is Hawaiian Telcom down?

✅ Working normally low confidence

Hawaiian Telcom appears to be working normally — report volume is within the typical range for this time of day (low confidence).

Last updated just now · 0 signals in the last 24h · within the normal range

Hawaiian Telcom is a telecommunications company that provides various services including landline telephone, high-speed internet, and television services in the state of Hawaii. It is the largest full-service provider of communications services in the state and serves both residential and business customers

Contacts:

📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Hawaiian Telcom Outage Map

The map is generated based on the locations of users who submitted reports on the site

Hawaiian Telcom outage map · 2026-06-02

We have not detected any Hawaiian Telcom outages in the past 24 hours

During the past 24 hours, we have received report mainly from Wahiawa

Apr

Mar

Hawaiian Telcom reliability

none on record

Last incident

Incidents (12 mo)

—

Avg duration

—

Total downtime (12 mo)

Based on no recorded incidents over the last 12 months.

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

@HawaiianTel internet is down in waimalu, support for Hawaiian telecom won’t answer

Anyone in Pearl City experiencing an outage with their @HawaiianTel internet service?

Late addition to the Maui #hitraffic list: @HawaiianTel will be working in Maalaea from 8 a.m. Saturday, Jan. 3 possibly into the evening of Sunday, Jan. 4 to address an outage in the area. Expect single lane closure on Honoapiilani Hwy north of Maalaea Rd heading to Wailuku.

Waiting out another internet outage @HawaiianTel Took a long time to even report it. Really, can’t just let customers report it online, gotta make them call and wait?

Phone @ internet service are currently down at Waialua District Park. We are working with Hawaiian Telcom to resolve the issue. To contact staff, please call our District 4 office at (808) 768-8980 or email DPRWindDistrict@honolulu.gov Mahalo for your patience & understanding

Technology was supposed to be so awesome, and the breakup of big Telephone so great. @HawaiianTel, 40 mins minimum on hold for internet outage. What gives guys?

10m

Is it a coincidence that on the same day a @HawaiianTel truck is working near my home, my phone line goes down? For some strange reason, internet is still working.

11m

Two lessons here - When fiber is cut, there is no degraded service. Your internet service is down. As a reminder, our internet is connected by two pair of fiber to the mainland Cash. No internet, no debit/credit card transactions Hawaiian Telcom crews work to restore service

11m

Hey @HawaiianTel any word on the status of the fiber outage in Kaneohe?

11m

I get to my shop today and nothing is working- phone is off even though bills are paid. Credit card machine connected to phone not working. Cell phone can’t call 1-800 numbers? I call AT&T they can’t fix it. I call Hawaiian Telcom about my land line - been on hold for an hour

11m

Frequently asked questions

Is Hawaiian Telcom down right now?

Hawaiian Telcom appears to be working normally — report volume is within the typical range for this time of day (low confidence).

Why is Hawaiian Telcom not working for me?

We're not detecting a broad Hawaiian Telcom outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Hawaiian Telcom outage?

We have no recorded outages for Hawaiian Telcom yet.

How do I report a Hawaiian Telcom problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Hawaiian Telcom is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Hawaiian Telcom's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.