Is Hawaiian Telcom down?

Status: ✅ OK

There are no signs of a Hawaiian Telcom outage at the moment

Hawaiian Telcom is a telecommunications company that provides various services including landline telephone, high-speed internet, and television services in the state of Hawaii. It is the largest full-service provider of communications services in the state and serves both residential and business customers.

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📈 User Reports and Outages in the Last 24 Hours

Outages are identified by unusual patterns or anomalies in user report activity

🌐 Hawaiian Telcom Outage Map

The map is generated based on the locations of users who submitted reports on the site

Hawaiian Telcom outage map · 2025-07-28

We have not detected any Hawaiian Telcom outages in the past 24 hours

Jun

May

🔎 Social Media Monitoring

We monitor social media to detect signals that indicate issues with services

Is it a coincidence that on the same day a @HawaiianTel truck is working near my home, my phone line goes down? For some strange reason, internet is still working.

Two lessons here - When fiber is cut, there is no degraded service. Your internet service is down. As a reminder, our internet is connected by two pair of fiber to the mainland Cash. No internet, no debit/credit card transactions Hawaiian Telcom crews work to restore service

Hey @HawaiianTel any word on the status of the fiber outage in Kaneohe?

I get to my shop today and nothing is working- phone is off even though bills are paid. Credit card machine connected to phone not working. Cell phone can’t call 1-800 numbers? I call AT&T they can’t fix it. I call Hawaiian Telcom about my land line - been on hold for an hour

SABOTAGED FIBER OPTIC CABLES IN HAWAII LEADS TO 16 HOUR OUTAGE Summary: On May 14, 2025, Hawaiian Telcom reported that thousands of residents in Windward Oahu lost phone and internet services over the weekend due to sabotaged fiber optic cables. Photographs taken by repair

Anyone else with @HawaiianTel have telephone and internet down?

Awesome. Internet is down, @HawaiianTel says it's my problem and won't get a technician until the end of the week. Meanwhile I've got an article ready to submit that I can't save, another one I need to do by Wednesday, and a stream scheduled tomorrow. I'm gonna get fired. 🤦‍♂️

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@HawaiianTel @Jessica81944026 Hi, website seems to be down. Can't check billing info. Are y'all aware of this?

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