Outage.Report

Is Brightspeed down?

Working normally

Brightspeed appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was yesterday.

Signals
1h
–
15m
–
5m
–
Last
over 1h ago
No signals in the last houroutage.report/brightspeed
Live signals
  • reportInternet — Kansas City, the United States 🇺🇸7h ago
  • commentwell you can always give in a call to +1 (510) 47O-72O5 the official support helpline num…1d ago
  • commentService came back up about 12:10 p.m. in Columbia Missouri1d ago
  • commentService is still out in Arkansas1d ago
  • commentBack on where I live. NC1d ago
  • reportInternet — the United States 🇺🇸1d ago
  • reportInternet — Waverly, the United States 🇺🇸1d ago

Brightspeed Outage Map

The map is created using the locations of users who have submitted reports on the site
Brightspeed outage map · 2026-11-04

What’s typical for Brightspeed

Typical report volume
<1report per day
30-day baseline — the chart’s typical band

Brightspeed reliability

Last incident
1d ago
Incidents (12 mo)
2
Avg duration
1h 17m
Total downtime (12 mo)
2h 34m

Based on 2 recorded incidents over the last 12 months.

Outage history

90 days ago today
  • # Nov 3, 2026 Outage 2h 28m
    15:51–18:19 UTC · 2h 28m

    Outage: reports spiked at 16:35 UTC, peaking at 2/min, lasting 2h 28m — 157 reports in total. Mostly 'Internet' (53%), concentrated in the United States.

    Not working 43% Wi-Fi / router 3% · 🇺🇸 97% 🇧🇷 1%
    Outage heatmap during the 2026-11-03 incident
  • # Jun 23, 2026 Disruption 6m
    15:36 UTC Not working 100% 11 reports peak ~2/min 🇺🇸

Comments

What's happening for you? Share what you're seeing
outage record
A
Anonymous1d
well you can always give in a call to +1 (510) 47O-72O5 the official support helpline number i mean there are several things you will not be able to find and figure out so better call +1 (510) 47O-72O5 this might help
A
Anonymous1d
Service came back up about 12:10 p.m. in Columbia Missouri
A
Anonymous1d
Service is still out in Arkansas
A
Anonymous1d
Back on where I live. NC
A
Anonymous1d
No internet at all - no landline phone working through Brightspeed - JH in Fayetteville, NC Should have stayed with Spectrum.
A
Anonymous1d
No internet and can't pay the bill or anything
A
Anonymous1d
Service is back online at my location
A
Anonymous1d
well you can always give in a call to +1 (510) 47O-72O5 the official support helpline number i mean there are several things you will not be able to find and figure out so better call +1 (510) 47O-72O5 this might help
A
Anonymous1d
In Columbia, MO. Internet, WIFI went out around 10am. Calls and chats with Brightspeed are not working. Otherwise no information on the status of repair.
A
Anonymous1d
Out in Hanover pa
J
JK1d
Pittsburgh Area: Internet is out. Tried app, website and phone unable to contact anyone
A
Anonymous1d
Internet out since 11 am. Called Brightspeed and unable to connect.
A
Anonymous1d
Internet down, wifi and ethernet. Down 3 hours
A
Anonymous1d
No service and unable to connect to anyone at Brightspeed, phones, chat, & outage map are all down. NE Ohio
A
Anonymous1d
Vote, TRUMP MAGA

About Brightspeed

Brightspeed is a U.S.-based broadband internet service provider brand launched by Lumen Technologies (formerly CenturyLink), offering high-speed fiber and other home internet services in select markets

Contacts:

Frequently asked questions

Is Brightspeed down right now?

Brightspeed appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was yesterday.

Why is Brightspeed not working for me?

We're not detecting a broad Brightspeed outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Brightspeed outage?

The last recorded Brightspeed incident was about 1 day ago.

How do I report a Brightspeed problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Brightspeed is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Brightspeed's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.

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