Outage.Report

Is Brightspeed down?

Working normally

Brightspeed appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 73 days ago.

Signals
1h
–
15m
–
5m
–
Last
none in 24h
No signals in the last houroutage.report/brightspeed
Live signals
  • reportPhone line — Morganton, the United States 🇺🇸2d ago
  • reportInternet — Tennessee, the United States 🇺🇸2d ago
  • reportInternet — Chicago, the United States 🇺🇸2d ago
  • reportInternet — Albuquerque, the United States 🇺🇸2d ago
  • reportInternet — Tennessee, the United States 🇺🇸2d ago
  • reportWi-Fi / router — Pearland, the United States 🇺🇸2d ago
  • reportNot working — Birmingham, the United States 🇺🇸2d ago

Brightspeed Outage Map

The map is created using the locations of users who have submitted reports on the site
Brightspeed outage map · 2026-09-04

What’s typical for Brightspeed

Typical report volume
<1report per day
30-day baseline — the chart’s typical band

Brightspeed reliability

Last incident
73d ago
Incidents (12 mo)
1
Avg duration
6m
Total downtime (12 mo)
6m

Based on 1 recorded incident over the last 12 months.

Outage history

90 days ago today
  • # Jun 23, 2026 Disruption 6m
    15:36 UTC Not working 100% 11 reports peak ~2/min 🇺🇸

Comments

What's happening for you? Share what you're seeing
A
Anonymous4d
Brightspeed fiber Internet has been down for three days Pittsboro, North Carolina
A
Anonymous4d
Trying to call a number keep getting all circuits are busy for past 12+ hours
P
Plain Dealing LA11d
Internet has been down for a week. Sites like this are saying it's not down in our area. Yeah, right.
A
Anonymous22d
Brightspeed land line dial tone down Halifax county, VA. Internet seems ok.
A
Anonymous23d
Area outage in Brightspeed internet and phone service as well as ATT cellular service. These two companies are “joined at the hip” in my town in southwest Louisiana because this is the 14th service outage this year with all 3 of the mentioned services being effected simultaneously. Usually 6 to 12 hours without any communication ability.
A
Anonymous29d
Network Service outage Internet, Barton County, KS, Hoisington. Down 3:00 pm 8/5, still not up at 11:40 8/6. Estimated time to repair according to Brightspeed, 8/7 by 5:54 am.
A
Anonymous28d
Update: New listed time for completion of repairs - 8/7 by 4:00 pm.

About Brightspeed

Brightspeed is a U.S.-based broadband internet service provider brand launched by Lumen Technologies (formerly CenturyLink), offering high-speed fiber and other home internet services in select markets

Contacts:

Frequently asked questions

Is Brightspeed down right now?

Brightspeed appears to be working normally — report volume is within the typical range for this time of day. The last reported incident was about 73 days ago.

Why is Brightspeed not working for me?

We're not detecting a broad Brightspeed outage right now, so a problem is most likely local to you — your internet connection, device, or the app. Try restarting the app, then your router. If many people report the same issue, this page will update to show it.

When was the last Brightspeed outage?

The last recorded Brightspeed incident was about 73 days ago.

How do I report a Brightspeed problem?

Use the “Report a problem” button on this page and choose what's not working. Reports are anonymous and update the live status and outage map in real time.

How does Outage.Report know if Brightspeed is down?

We aggregate anonymous user reports and monitor public social-media posts, comparing live volume against Brightspeed's normal baseline for the time of day and region to detect anomalies — often before they're officially confirmed.

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